Harrod Horticultural Reviews

4.6 Rating 11,298 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The plants were a good size and the root system just right for planting out. Excellent packing and quick transit made sure they arrived intact with soil still moist. Good value and service all round. I shall definitely use you again.”

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Posted 7 years ago

“For the first time we have cherries. All because we used the protective sleeves. Very pleased.”

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Posted 7 years ago

“Really good strong, good quality netting, well packaged and fasylt delivery.”

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Posted 7 years ago

“I bought a container to use in conjunction with Nemaslug but have found great difficulty in attaching a garden hose to the device. Any further information would be greatly appreciated.”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you are having difficulties with the Nemsprayer you have ordered from us. We understand that a member of our Customer Services Team has been in contact to resolve this for you and we apologise for any inconvenience caused.

Posted 7 years ago

“Easy to order and swift delivery. Clear instructions”

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Posted 7 years ago

“Raised bed was easy to set up (a decent electric screwdriver made light work of it!) and appears to be of good quality. Time will tell but pretty sure I won’t be claiming on it’s 10 year guarantee!”

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Posted 7 years ago

“Online ordering easy. Goods arrived promptly and were extremely well wrapped.”

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Posted 7 years ago

“Good prompt service”

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Posted 7 years ago

“Product great, delay in delivering. Birthday Present.”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order caused great inconvenience for you. The products themselves are manufactured in house but unfortunately we were let down by our suppliers of the raw material which we source externally. Please accept our apologies once again for any inconvenience caused.

Posted 7 years ago

“Always excellent products and service.”

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Posted 7 years ago

“Prompt delivery, excellent phone support.”

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Posted 7 years ago

“Very good quality and helpful”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you have not received your order or a reply to your emails. We aim to reply to all emails within 24 hours so wonder if you have the correct email address for us. We understand that a member of our Customer Service Team has now been in contact with you to resolve your issue. Please accept our apologies once again for any inconvenience.

Posted 7 years ago

“Great product range Products good quality Competitive prices and delivery great”

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Posted 7 years ago

“Excellent customer service. One of the gloves we received was faulty but Harrod replaced them immediately without us having to return the faulty ones, brilliant. Really speedy delivery too, both times.”

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Posted 7 years ago

“Wide variety of fruit cage dimensions. Order fulfilled promptly. Easy to erect. Highly effective. Many thanks”

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Posted 7 years ago

“Easy process to order and an excellent web site. The product when received was first rate.”

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Posted 7 years ago

“The netting and accessories I ordered arrived on time and did the job I wanted!”

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Posted 7 years ago

“I loved the vegetable products that arrived and knew I would be pleased as I have used this firm before. The products are well packed, good quality and good size. We are already eating the salad which is amazing.”

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Posted 7 years ago

“always a fantastic range of garden supplies”

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Posted 7 years ago

“Package received well and in good time. The fruit tree sleevs are very good. I am very pleased to say they not only stopped the birds and cherry fly, but they have kept my cherries in good shape meaning I've just picked the last of my crop on the 16/07/18!! The uncovered branches and turned months ago.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,298 reviews