Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery”

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Posted 8 years ago

“Prompt service, clear delivery date. Kept informed of progress of the order.”

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Posted 8 years ago

“Stocked the product I wanted.”

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Posted 8 years ago

“Item as described and arrived in a timely manner. Would have been 5 if the instructions hadexpained the net better”

Harrod Horticultural 4 star review on 4th April 2017

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Posted 8 years ago

“Good quality product, delivered on the stated date. Delay getting the product by two weeks due to demand but no great issue as got stuff planted on time. Would be good to have a choice of delivery date - we were not available on the date in question and did not really want the product left at the side of the house but had no other option.”

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Posted 8 years ago

“Rotating Composters seem very good . Compost not ready yet though .”

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Posted 8 years ago

“Good product delivered on time.”

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Posted 8 years ago

“I bought an arch which was well packaged but did have some scratches probably from storage.”

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Posted 8 years ago

“Good product easy to assemble. Good service marred by one of two parcels going astray - customer services had to be prompted to get second parcel delivered.”

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Posted 8 years ago

“Speedy delivery, well packaged, all instructions included.”

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Posted 8 years ago

“Good service both by email and telephone. Delivery was in the timescale specified.”

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Posted 8 years ago

“An efficient service. It would have helped to advise me whether the "sold out" items would be delivered at a later date or not at all. I had to phone to find out.”

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Posted 8 years ago

“I am very pleased with the cover for my fish pond purchased from Harrod Horticultural. Ordering was simple and delivery fast and efficient. It was easy to construct apart from matching the instructions for fitting the net over the frame in practice. The appearance of the constructed pond cover blends in well with its surroundings and at present is working well.”

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Posted 8 years ago

“The website was very easy to navigate. Ordering and delivery of goods was quick and easy. Will definitely use Harrods again.”

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Posted 8 years ago

“Very efficient service”

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Posted 8 years ago

“Good product, delivered in a timely fashion, well packaged and with complete instructions.”

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Posted 8 years ago

“I haven't used the product yet as it still early in the growing season”

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Posted 8 years ago

“Order arrived promptly & was as described.”

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Posted 8 years ago

“Good service - got my delivery on time. Cannot judge the product yet as it's not time to use it yet (pest trap for later in the year)”

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Posted 8 years ago

“Order dispatched within 1 hour of placing of order- it was a pity that not delivered for 6 days. Tubing and connectors well designed.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews