Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The metalwork items are excellent we are delight with our purchase and it came carefully wrapped and very promptly delivered”

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Posted 6 years ago

“Website easy to use. Prompt delivery of correct items. Items as described.”

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Posted 6 years ago

“Swift delivery. Very good quality items. Helpful and friendly staff.”

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Posted 6 years ago

“Delivered a good product, well wrapped. We should have RTFM as we ended up with our verticals horizontal and vice versa so cage was 7 foot high and too narrow. Only worked it out when we hung the door and had a large non bird proof gap at the bottom.Doh! Our fault entirely.”

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Posted 6 years ago

“Harrod's products are always of good quality and delivered promptly. We used their made to measure service for a fruit cage, which was delivered exactly to specification. When we noticed a manufacture fault on a corner brace during assembly they quickly dispatched a replacement part.”

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Posted 6 years ago

“Goods arrived well packaged and in excellent order. Prompt delivery.”

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Posted 6 years ago

“Although we haven't used the product as yet the service was really good and was delivered in a prompt and efficient manner.”

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Posted 6 years ago

“Excellent Company which I was first introduced by my 'Green Finger's ' Son in Law who always shops with Harrod Horticultural. Products are well made with good quality and excellent service . If Monty Don buys from this company it's got to be good!”

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Posted 6 years ago

“I received a professional and friendly response to my telephone enquiry. I found exactly the right product for the job I had to do. Goods arrived exactly when expected. A first class service”

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Posted 6 years ago

“Prompt delivery of order, and the product is of good quality.”

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Posted 6 years ago

“Very fast delivery, good quality product”

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Posted 6 years ago

“Easy transaction very helpful”

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Posted 6 years ago

“Ordered, paid & dispatched quickly ! Notified that it would be sent via courier & when to expect delivery. All Good service !”

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Posted 7 years ago

“Coldframe and netting combination arrived immediately. Partner very pleased with the purchase and has great plans for it. Excellent quality”

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Posted 7 years ago

“great product”

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Posted 7 years ago

“Easy ordering and rapid delivery. What more could you ask for?”

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Posted 7 years ago

“Pleasant and reliable service”

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Posted 7 years ago

“Fleece was wonderful, easily laid and perfect for ground cover.The large heavy duty tri ground pegs were so large that my 6'5" 18st husband couldn't push Evan one into the ground.This is in Dec after much rain with no frost around.I guess stones are to blame hear,and I proberbly need thin metal spikes,but it's worth thinking about if your ground has plenty of stones in it.They are a very large diameter peg,and very difficult to push in.”

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Posted 7 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 6 years ago

“Very pleased with delivery and packaging also the gloves were for a present pleased with how they looked”

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Posted 7 years ago

“Well packaged and promptly delivered. Very pleased with the service.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews