Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Feast service good quality”

Helpful Report

Posted 7 years ago

“First time customer, I purchased the rusted rose trellis which really is sturdy and looks much grander than black, also not so noticeable on an old brick wall. I do wish the hooks weren’t shiny Crome which do stand out but we can’t have it all. This trellis will certainly outlive me so worth every penny. I do need two more this summer so will return. Communication from Harrod Horticulture plus delivery were very good and accurate.”

Harrod Horticultural 4 star review on 6th April 2019

Helpful Report

Posted 7 years ago

“Very quick delivery of arch, which is of excellent quality”

Helpful Report

Posted 7 years ago

“Our fruit cage was delivered promptly, it was complete and the service was good.”

Helpful Report

Posted 7 years ago

“The aluminium fruit cage was relatively easy to assemble, the instruction manual pretty clear, but how does one stop door sag?”

Helpful Report

Posted 7 years ago

“The niger seed feeder looks nice but after more than 3 weeks it hasn't attracted any gold finches. 2 gold finches visited our old sunflower heart feeder for the first time but they haven't plucked up the courage to move on to the niger seed. I fear the cage is too bright and shiny.”

Helpful Report

Posted 7 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 7 years ago

“Very speedy delivery on order of netting for my fruit beds. This netting is nice and strong and has squares big enough to let the bees and pollinating insects through but not birds. I have no doubt the birds will do their best to find their way in, but it wont be through the netting!”

Helpful Report

Posted 7 years ago

“Was unsure of the item that I required. The assistant was very efficient and polite. She identified the item quickly: easy payment and goods arrived promptly.”

Helpful Report

Posted 7 years ago

“Items I ordered arrived promptly and well packed, as always. Eco friendly preservative was easy to use, covered the wood easily and was exactly what I needed.”

Helpful Report

Posted 7 years ago

“A good, solid fruit cage; strong, well-made and easy to construct. Fast delivery and all-round good service.”

Helpful Report

Posted 7 years ago

“Good quality goods, very well made and put together.”

Helpful Report

Posted 7 years ago

“Fair price for product, quick delivery, but p&p costs high”

Helpful Report

Posted 7 years ago

“Helpful telephone reception. Quick despatch of order.”

Helpful Report

Posted 7 years ago

“good stuff”

Helpful Report

Posted 7 years ago

“Quality so far seems good, no missing bits...however, we got a despatch date, but no delivery date, so we had no idea when the delivery was to be made...not good when spending £750. The instructions were ok, but no details on fitting the door....so it was construct, deconstruct & construct again!!!”

Helpful Report

Posted 7 years ago

“The fruit cage is substantial and sturdy. The assembly instructions are clear and very detailed. We haven't finished assembling it yet, with the side and top netting still to go on (I want to complete the soil preparation and planting while I still have access from every side) but I have confidence that there should be no problems. One minor criticism: I was not able to track delivery so, although it was delivered promptly, I could not ensure that I would be at home. I was, so no problems!”

Helpful Report

Posted 7 years ago

“Excellent items and excellent service”

Helpful Report

Posted 7 years ago

“Delivered in reasonable time. Enquiries prior to order answered politely and knowledgeably”

Helpful Report

Posted 7 years ago

“The garden arch arrived on the agreed date well packaged. Assembly was easy and looks really good in the garden. I am very pleased with this product.”

Helpful Report

Posted 7 years ago

“I cannot be happy with a purchase that I have not received. Should my order have arrived yet ?”

Helpful Report

Posted 7 years ago

Thank you for your recent order with Harrod Horticultural and also for your comments regarding the 'product review' request which you have received from us. Currently, our website automatically sends an e mail to all customers 28 days after their order has been placed, regardless of whether the order has been despatched and delivered or even delayed. We appreciate that feedback cannot be provided until you have received your plants and understand that you cannot always reply to our request immediately. Please accept our sincere apologies for any inconvenience caused.

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews