Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“I had excellent service from Harrod Horticultural . The troughs I purchased fit perfectly the quality is great but they were a little time consuming to construct lots of nuts and bolts,none the less worth the effort”

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Posted 7 years ago

“Very helpful when talking to them on the phone. The order arrived quickly and well packed. They went out of their way to assist me getting my products, would definitely promote them to others to use.”

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Posted 7 years ago

“Order was sent quickly. Very efficient service”

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Posted 7 years ago

“Quality and service first class. Not the cheapest but definitely the best.”

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Posted 7 years ago

“Very prompt delivery and well packaged. The product was easy to assemble on my own (I am 70). It was like building blocks. My whole allotment was rebuilt in a day.”

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Posted 7 years ago

“Excellent range of products of excellent quality”

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Posted 7 years ago

“It took me a while to get used to the T handle -- all of two minutes ! I then found it very easy to prepare my bean trench . I found it very comfortable to use -- being over six foot tall .”

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Posted 7 years ago

“Good quality of the products. Very easy to assemble. Looks fab in the garden.”

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Posted 7 years ago

“The raised bed was delivered on time, the kit was easy to construct and was good quality. Also, being able to order the soil to fill it with Harrod was very useful. Have got a functioning raised bed in a very short time. Likely to order more in the future.”

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Posted 7 years ago

“Problems with screws etc. I had very competent tradesmen assembling the troughs but ironware was badly labelled & in some cases missing, my 1st trough arrived minus a liner which I didn't realise was included in the price so wasted money buying separate liners. Regards, Julia Whitehead”

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Posted 7 years ago

“Delivery of my fruit cage was good and on time. However, instructions were not very clear and we needed more base plates for the uprights than had been recommended. Eventually it went up fine.”

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Posted 7 years ago

“They delivered the item very fast.”

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Posted 7 years ago

“Purchased an espalier support kit for our new cordon fruit trees. The kit was delivered promptly and was well packed. We are very pleased with the result.”

Harrod Horticultural 5 star review on 23rd March 2019

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Posted 7 years ago

“I like having products that last in my garden and have been very happy with my purchases of various plant supports, steel stakes and a roman arch. It is good to have a variety to choose from, although I usually stay with matt black. A few of the various plant supports are in my front garden and caused positive comments from neighbours and people passing (as well as the planting).”

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Posted 7 years ago

“prompt delivery, good prices”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“After a few problems with a missing piece from my delivery the team at Harrod Horticultural were very helpful and sorted things promptly. Getting things right first time is easy but how companies deal with issues is how I measure performance. 5/5 well done.”

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Posted 7 years ago

“They have a range of interesting and usefull products, but their delivery system could be more flexible with current technology.”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention.

Posted 7 years ago

“Order arrived promptly and was on the highest quality. Some parts where missing but where delivered within a couple of days.”

Harrod Horticultural 5 star review on 21st March 2019

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Posted 7 years ago

“Bought a mini poly tunnel with hoops for my raised bed and it’s now installed and I’m very pleased with it . It’s strong, easy to assemble and does the job perfectly .”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews