Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“A lovely selection of good quality items; easy to order online, updates provided and goods delivered promptly. A great service”

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Posted 6 years ago

“Speedy delivery of an elegant peony support which looks amazing, even in the winter.”

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Posted 6 years ago

“Excellent product and fast delivery”

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Posted 6 years ago

“good product”

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Posted 6 years ago

“Quality products delivered as promised”

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Posted 6 years ago

“The items from my last order were delivered on time and were of good quality.”

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Posted 6 years ago

“The service was very prompt and the trowel I ordered arrived much quicker than I thought it would be.”

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Posted 6 years ago

“Bought items as a gift, items were well packaged, Dispatch and delivery was super fast”

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Posted 6 years ago

“Quality and just the right tool”

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Posted 6 years ago

“Order arrived in good time. Decent price and good range of goods.”

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Posted 6 years ago

“Good service and delivered on time.”

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Posted 6 years ago

“Great product, great price, top quality. Swift delivery. Happy customer.”

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Posted 6 years ago

“I have always been very happy with every item purchased, the service is very good too. So far in my dealings with Harrod Horticultural I am pleased to say I can't find fault with anything.”

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Posted 6 years ago

“Very good quality items fast delivery and easy to us website.”

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Posted 6 years ago

“After assembling the propagator, I came down the next morning to find it had collapsed. I have since replaced the suction pads with plastic bolts, but now I have great difficulty in removing the lid. I would much prefer a system where the lights were attached to the lid, so that they could be easily removed in one piece.”

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Posted 6 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 6 years ago

“providing fantastic service !!”

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Posted 6 years ago

“Excellent quick delivery of my order, which was extremely well packaged. I would not hesitate to use this company again.”

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Posted 6 years ago

“Ordered a strawberry netting and frame for my son for Christmas present. I had it delivered here in November without realizing that it would be a solid 2.5meter length - I should have had it delivered to his house. It never occurred to me that as a "self assembly" it would be 2.5m long. It is still unopened in my garage, the only place large enough to house it. I did find the small print after it had arrived, I suppose most people order for themselves.”

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Posted 6 years ago

Thank you for your recent order for Harrod Horticultural products and also for taking the time to complete an online review. We rely greatly on comments from our customers to drive our policy of continual improvement in both the products we supply and the service we offer and are most grateful for your views. Our website does state that the longest length tube we offer for the Strawberry Cage page is 3m before and intermediate section is added. However, we will pass your comments onto our Web Team to see if this information can be made clearer. Thank you again for your order.

Posted 6 years ago

“Easy to order online, came quickly!”

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Posted 6 years ago

“Easy ordering process. Goods as per specification, well packed and delivered on schedule”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews