Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The raised bed was delivered on time, the kit was easy to construct and was good quality. Also, being able to order the soil to fill it with Harrod was very useful. Have got a functioning raised bed in a very short time. Likely to order more in the future.”

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Posted 7 years ago

“Problems with screws etc. I had very competent tradesmen assembling the troughs but ironware was badly labelled & in some cases missing, my 1st trough arrived minus a liner which I didn't realise was included in the price so wasted money buying separate liners. Regards, Julia Whitehead”

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Posted 7 years ago

“Delivery of my fruit cage was good and on time. However, instructions were not very clear and we needed more base plates for the uprights than had been recommended. Eventually it went up fine.”

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Posted 7 years ago

“They delivered the item very fast.”

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Posted 7 years ago

“Purchased an espalier support kit for our new cordon fruit trees. The kit was delivered promptly and was well packed. We are very pleased with the result.”

Harrod Horticultural 5 star review on 23rd March 2019

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Posted 7 years ago

“I like having products that last in my garden and have been very happy with my purchases of various plant supports, steel stakes and a roman arch. It is good to have a variety to choose from, although I usually stay with matt black. A few of the various plant supports are in my front garden and caused positive comments from neighbours and people passing (as well as the planting).”

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Posted 7 years ago

“prompt delivery, good prices”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“After a few problems with a missing piece from my delivery the team at Harrod Horticultural were very helpful and sorted things promptly. Getting things right first time is easy but how companies deal with issues is how I measure performance. 5/5 well done.”

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Posted 7 years ago

“They have a range of interesting and usefull products, but their delivery system could be more flexible with current technology.”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention.

Posted 7 years ago

“Order arrived promptly and was on the highest quality. Some parts where missing but where delivered within a couple of days.”

Harrod Horticultural 5 star review on 21st March 2019

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Posted 7 years ago

“Bought a mini poly tunnel with hoops for my raised bed and it’s now installed and I’m very pleased with it . It’s strong, easy to assemble and does the job perfectly .”

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Posted 7 years ago

“Harrod Horticultural products are always good quality, and well packaged for safe delivery.”

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Posted 7 years ago

“Fruit cage arrived really quickly, quicker than I'd expected. All parts packaged well and full set of instructions. whole process went smoothly.”

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Posted 7 years ago

“Speedy delivery and good quality items which were straight forward to assemble.”

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Posted 7 years ago

“I ordered 2 6x4ft raised beds and liners for my allotment and can't fault them. They say outside for a few weeks before I was able to put them together and they fit perfectly. I am considering buying 2 smaller ones, just deciding where they are going!”

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Posted 7 years ago

“You have quality products which well illustrated on your web site. Ordering was easy and my goods arrived, very well packed and with no delay.”

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Posted 7 years ago

“Fast service, sensibly wrapped and items exactly as required.”

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Posted 7 years ago

“The garden arch and the two big obelisks I ordered are very robust, and easy to assemble once we'd understood the instructions.”

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Posted 7 years ago

“It was difficult to construct in fact I couldn't do it myself and even my young strong gardener found it difficult,but once erected it looks very good ,”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews