Harrod Horticultural Reviews

4.6 Rating 11,161 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,161 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a timber compost bin and found it straight-forward to assemble - with an occasional tap with a hammer. It looks fantastic compared with my DIY efforts alongside it and is currently filled with ready to use compost from one of the DIY bins. It has not yet been used for rotting down the compost. My only adverse comment is that the timber is a bit thin and therefore fragile - so I treat it more gently than would normally be the case.”

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Posted 9 years ago

“All I ordered has been really useful. Thanks”

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Posted 9 years ago

“The door is very flimsy and will not stay square.”

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Posted 9 years ago

“some items were not in stock and I was told that but there was consfusion about rearranged dates.”

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Posted 9 years ago

“Having spent over £80 for my fruit cage I would of thought that 4 plastic tubing caps could if been included especially as they only cost 95p. Very penny pinching Harrod! I also think that a 3mtr long frame should of had an additional centre leg within the length and a centre strut across the top. A full description of the parts included with the kit should be published on the webpage. After all the customer is buying 'blind' to an extent. My fruit cage is on an allotment and I feel it is not very stable in an exposed environment”

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Posted 9 years ago

“Good product, reasonable price, swift delivery”

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Posted 9 years ago

“the service from the company was good, order delivered quickly and i was kept informed about delivery status. Unfortunately i was rather disappointed with the netting as i put it over the supports and within 2 days it had ripped. Although it has been rather windy i did expect the netting to last longer than that as i thought i was purchasing a reasonably sturdy netting.”

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Posted 9 years ago

“Ease of 0rdering and delivery very good. Product very light weight and not very inspiring.”

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Posted 9 years ago

“Great product, however delivery instructions were not followed even though it was printed on the parcel!”

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Posted 9 years ago

“Ordering simple delivery good. Will be back”

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Posted 9 years ago

“Does the job - no frills allotment raised bed. The wood stain on the 'shorter' planks did not match the staining on the 'longer' planks but that's just a cosmetic issue. Also, corner posts not flush with top of planks but all in all, once holes were drilled for screws & it was put together and in situ, minor faults easy to ignore! Glad we bought the liner - fits well but needed tacks (not supplied) to hold it in place along the edges to prevent it falling in on itself. Happy with purchase and would recommend product to a friend!”

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Posted 9 years ago

“Really good service. the arches that we bought was easy to assemble and really strong. Plus when we decided that we had bought one too many, the returns process was very simple for the extra one.”

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Posted 9 years ago

“Feedback from Robin Griffiths re 30936000038893 Everything was brilliant except that abomination of a door latch! I rang for help before placing my order. I think it was Sabrina who I spoke to. She was very, very helpful, knowledgeable and friendly. I placed the order on line which was easy. The order was acknowledged straight away and delivery was very swift. I hate “flat packs” but the diagrams were good and the instructions as good as one might expect. I took plenty of time to understand what all the parts were and did the assembly over several days. The finished cage looked good and met our expectations but the door is closed with twisted wire as the latch is useless. I got someone else to confirm that I had assembled it correctly (which they did) but the latch on the door simply does not stay connected with the block on the door support upright so the door does not securely remain closed. However, this will not stop me from giving a (qualified) recommendation of Harrods.”

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Posted 9 years ago

“Order delivered promptly. The galvanised hoop linking bars had punched the plastic cap off the cardboard shipping tube, but nothing had been lost.”

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Posted 9 years ago

“I have been trying, for over half an hour, to enter my Nemaslug review. If you want reviews, why make it so difficult to log in etc. I have been with you for years; surely you should be able to accept my log-in by now. I am impressed by the packaging and instructions for using the Nemaslug, but as yet I have been unable to use mine as we are still having very cold nights and gallons of rain. However, with a date of 20/5/2015 on my package, I should just about make the deadline as the forecast is better for this week. Barbara M. Phillips. barbaraph@orpheusmail.co.uk”

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Posted 9 years ago

“I found the ordering procedure on your Web site confusing.However a phone call to an extremely helpful lady solved the problem. The order came promptly and correctly. Allick Grimwood.”

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Posted 9 years ago

“The ground cover sheets were as I expected, have not used them yet but will do soon.”

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Posted 9 years ago

“The nematodes I ordered arrived in good time.I phoned to ask some advice and was dealt with speedily and efficiently. I also purchased staging for my poly tunnel which my husband and I erected easily.It seems to be good quality and has certainly done what we needed and aided our planting and propagation. I would be happy to use Harrod again.”

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Posted 9 years ago

“Very good quality item yet to be constructed but instructions seem adequate. Prompt delivery and so far happy with purchase.”

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Posted 9 years ago

“My order was delivered promptly and I was pleased with the plant support wire and the gripples. I realised I had not ordered enough wire and at the same time received an email from you offering a 10% discount on my next order. I quickly ordered more wire and applied my discount code but was disappointed at checkout as I was charged full price, I continued with my order as I needed the wire. Obviously something not quite right here with accepting the discount code hence the "good" rating.”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,161 reviews