Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery and a good product, exactly what I was after. Made a great Christmas present!”

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Posted 6 years ago

“The products that I had originally ordered were out of stock before Christmas, however I was informed via email. I contacted Harrods by phone and the staff were very helpful in sorting the order for me.”

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Posted 6 years ago

“By delivering my purchase quickly and efficiently.”

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Posted 6 years ago

“Very prompt service with friendly staff who made my purchase easy”

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Posted 6 years ago

“good product”

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Posted 6 years ago

“The items from my last order were delivered on time and were of good quality.”

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Posted 6 years ago

“Easy ordering process. Goods as per specification, well packed and delivered on schedule”

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Posted 6 years ago

“Service in general is very good from ordering to receipt of goods, My only disappointment was that I did not receive any paper instructions on how to erect my Fruit Cage”

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Posted 6 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 6 years ago

“The item arrived on time and we are very pleased with the quantity.”

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Posted 6 years ago

“Good value products with quick delivery!”

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Posted 6 years ago

“Pleasant and reliable service”

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Posted 6 years ago

“Fleece was wonderful, easily laid and perfect for ground cover.The large heavy duty tri ground pegs were so large that my 6'5" 18st husband couldn't push Evan one into the ground.This is in Dec after much rain with no frost around.I guess stones are to blame hear,and I proberbly need thin metal spikes,but it's worth thinking about if your ground has plenty of stones in it.They are a very large diameter peg,and very difficult to push in.”

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Posted 6 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 6 years ago

“Product arrived very quick and in good order.”

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Posted 6 years ago

“The item I ordered was delived”

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Posted 6 years ago

“Good Prices.”

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Posted 6 years ago

“Looks good, arrived on time, easy to assemble and fix to the ground. Just need to see the roses, wisteria and clematis in flower upon it and I'll write another review.”

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Posted 6 years ago

“Goods are always very good quality and are shipped extremely quickly”

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Posted 6 years ago

“Availability of items that I could only get from you.”

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Posted 6 years ago

“Quick service, well packaged, product was for a present so cannot comment”

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Posted 6 years ago

“Good quality products although sometimes delivered late which is why they only got four stars.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews