Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything still boxed up as not erecting until Easter weekend. Looking forward to seeing it in situ.”

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Posted 5 years ago

“Good product”

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Posted 5 years ago

“Problems with screws etc. I had very competent tradesmen assembling the troughs but ironware was badly labelled & in some cases missing, my 1st trough arrived minus a liner which I didn't realise was included in the price so wasted money buying separate liners. Regards, Julia Whitehead”

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Posted 5 years ago

“Delivery of my fruit cage was good and on time. However, instructions were not very clear and we needed more base plates for the uprights than had been recommended. Eventually it went up fine.”

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Posted 5 years ago

“Speedy delivery and good quality items which were straight forward to assemble.”

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Posted 5 years ago

“The garden arch and the two big obelisks I ordered are very robust, and easy to assemble once we'd understood the instructions.”

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Posted 5 years ago

“It was difficult to construct in fact I couldn't do it myself and even my young strong gardener found it difficult,but once erected it looks very good ,”

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Posted 5 years ago

“Good quality and instructions. The Roman arch looks great and I understand why the RHS recovomend it. Long term satisfied customer.”

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Posted 6 years ago

“Product that range, customer service all good, if product stands up to the weather conditions over a year, then I will be very happy.”

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Posted 6 years ago

“Good delivery times. Packaging minimal. Item just what I needed”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Haven’t put up the soft fruit cage yet so can’t comment, but the delivery was very fast polite driver, was kept informed and product looks fine”

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Posted 6 years ago

“I ordered a Superior Wooden Raised bed and the delivery of all of the component parts was excellent with the delivery driver taking care to avoid damage. The quality of the wood was good and all the screws, etc supplied. The build instructions could have been slightly clearer so I had to read through them several times to make sure I was using the correct parts and fixings. The build itself was fairly straightforward but it’s vital to make sure that the site is level and the construction of the bottom layer of planks was square. Once this was correct, the rest of the process was easy. I ordered the 4 feet x 8 feet bed so I did need help when lifting the longer planks. I would also suggest an electric screwdriver/drill is used as it would be hard work trying to install all the screws by hand! I also ordered a liner for the raised bed as my garden can get quite wet at times so I hope this will prevent any soil loss. I should point out that the liner is only 12”/30cm deep so only covered half the depth of my bed but I don’t see this as being a major problem. I also ordered Rollawn Top Soil and Soil Improver to ensure I would give the plants the best start possible. This was delivered separately by Rollawn and appears to be a nice mixture of soil and compost but there were a few annual weeds - mostly grass - within the soil but these were easy to remove at this stage. Rollawn are suppliers of turf, etc so I suppose there will be the odd wayward grass seed floating about.”

Harrod Horticultural 4 star review on 6th March 2019

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Posted 6 years ago

“Good website, ordering and delivery in good time.”

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Posted 6 years ago

“I ordered a rusted steel obelisk. It arrived in excellent condition, fully wrapped, together with fixing ground pins. Delivery was within a couple of days. Great service.”

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Posted 6 years ago

“Excellent website, lots of choice, delivery on time”

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Posted 6 years ago

“order arrived promptly”

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Posted 6 years ago

“I ordered a vegetable cage with anti-butterfly & bird netting, which was quite easy to assemble and seems sturdy, although we haven't had any strong winds yet so I don't know how well it will stand up in those conditions. The one criticism I have is that no tracking information is provided for the delivery of the items - not even a single date for delivery. Given that virtually all delivery companies now provide this information, could Harrod *please* provide this in future?”

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Posted 6 years ago

“We got on time.we can not rate the ltem because we have not used it yet l hope it will be ok”

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Posted 6 years ago

“Delivery on time, good notifications”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews