Harrod Horticultural Reviews

4.6 Rating 11,254 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harrod provided a swift and efficient delivery service. The product purchased (plastic raised vegetable beds) we thought a little expensive when compared to other brands, however they were easy to construct and we should have them for several years as hopefully they will not deteriorate as quickly as wood based beds.”

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Posted 6 years ago

“First time customer, I purchased the rusted rose trellis which really is sturdy and looks much grander than black, also not so noticeable on an old brick wall. I do wish the hooks weren’t shiny Crome which do stand out but we can’t have it all. This trellis will certainly outlive me so worth every penny. I do need two more this summer so will return. Communication from Harrod Horticulture plus delivery were very good and accurate.”

Harrod Horticultural 4 star review on 6th April 2019

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Posted 6 years ago

“The aluminium fruit cage was relatively easy to assemble, the instruction manual pretty clear, but how does one stop door sag?”

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Posted 6 years ago

“Fair price for product, quick delivery, but p&p costs high”

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Posted 6 years ago

“Quality so far seems good, no missing bits...however, we got a despatch date, but no delivery date, so we had no idea when the delivery was to be made...not good when spending £750. The instructions were ok, but no details on fitting the door....so it was construct, deconstruct & construct again!!!”

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Posted 6 years ago

“The fruit cage is substantial and sturdy. The assembly instructions are clear and very detailed. We haven't finished assembling it yet, with the side and top netting still to go on (I want to complete the soil preparation and planting while I still have access from every side) but I have confidence that there should be no problems. One minor criticism: I was not able to track delivery so, although it was delivered promptly, I could not ensure that I would be at home. I was, so no problems!”

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Posted 6 years ago

“Delivered in reasonable time. Enquiries prior to order answered politely and knowledgeably”

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Posted 6 years ago

“Sturdy construction”

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Posted 6 years ago

“Everything still boxed up as not erecting until Easter weekend. Looking forward to seeing it in situ.”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Problems with screws etc. I had very competent tradesmen assembling the troughs but ironware was badly labelled & in some cases missing, my 1st trough arrived minus a liner which I didn't realise was included in the price so wasted money buying separate liners. Regards, Julia Whitehead”

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Posted 6 years ago

“Delivery of my fruit cage was good and on time. However, instructions were not very clear and we needed more base plates for the uprights than had been recommended. Eventually it went up fine.”

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Posted 6 years ago

“Speedy delivery and good quality items which were straight forward to assemble.”

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Posted 6 years ago

“The garden arch and the two big obelisks I ordered are very robust, and easy to assemble once we'd understood the instructions.”

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Posted 6 years ago

“It was difficult to construct in fact I couldn't do it myself and even my young strong gardener found it difficult,but once erected it looks very good ,”

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Posted 6 years ago

“Good quality and instructions. The Roman arch looks great and I understand why the RHS recovomend it. Long term satisfied customer.”

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Posted 6 years ago

“Product that range, customer service all good, if product stands up to the weather conditions over a year, then I will be very happy.”

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Posted 6 years ago

“Good delivery times. Packaging minimal. Item just what I needed”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Haven’t put up the soft fruit cage yet so can’t comment, but the delivery was very fast polite driver, was kept informed and product looks fine”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,254 reviews