Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Good quality products”

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Posted 7 years ago

“Our purchase was processed and delivered in good time without any drama or hold-ups. Nice to get good service nowadays.”

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Posted 7 years ago

“East to follow website and very quick delivery of my order - everything was smoothly processed and you did exactly what you said. This counts for a lot these days. The product is true to your description and packaged sensibly too. Thank you.”

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Posted 7 years ago

“Very prompt service, item well packed and exactly what I needed.”

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Posted 7 years ago

“ORDER WAS DELIVERED EXACTLY ON TIME AS ALWAYS.”

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Posted 7 years ago

“We bought two raised beds to add to the three we’d previously got from Harrod a few years ago, and were very pleased with. Relatively easy for two people to assemble. Good and solid.”

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Posted 7 years ago

“Excellent service - nets just what we needed.”

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Posted 7 years ago

“the items were received promptly and very well packaged”

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Posted 7 years ago

“Our raised bed was delivered very quickly and just as I expected. Good quality wood and easy to follow instructions. Took only a short time to construct and was very sturdy. Very pleased with it.”

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Posted 7 years ago

“Fast delivery. Products as described and of good quality. Good customer service when dealing with queries.”

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Posted 7 years ago

“Harrod Horticultural stock things that gardeners actually want, like the slatted compost bin that I bought recently. Increasingly, garden centres no longer seem to sell such items. Also I have always found the quality of HH's goods to be excellent. Ordering is straightforward and delivery rapid. Thank you all round”

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Posted 7 years ago

“Good quality products although sometimes delivered late which is why they only got four stars.”

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Posted 7 years ago

“They offer keen gardeners a good range of quality products at fair prices. In the extremely rare event of having a query regarding an order, the Customer Service team are very professional and make me feel valued as a customer.”

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Posted 7 years ago

“All I wouldlike to say is: The service was good and above all was the communication.with customer services”

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Posted 7 years ago

“They had the product I wanted and delivered it quickly.”

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Posted 7 years ago

“It was easy to purchase a the Christmas present requested by my daughter in Canada and prompt service in time to get it there for Christmas. Thank you I can only comment on my dealings with the company but I will ask her to let me know about the product or possibly forward her the review for her comments”

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Posted 7 years ago

“Great products, delivered quickly”

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Posted 7 years ago

“The website was easy to navigate and I was able to find all the information I needed before deciding on my purchase.”

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Posted 7 years ago

“Excellent products, good service and aftercare. We frequently shop from this company . We especially like their "Build Your Own Trellis".”

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Posted 7 years ago

“Excellent and quality item ... from a long established old fashioned company with great customer service”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews