Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, fast delivery and all queries dealt with ver well.”

Helpful Report

Posted 3 years ago

“You seem to have a problem with your paymengts page. Each of my two orders from you have failed to accept my Mastercard, although its is accepted without problem elsewhere. It has required payment over the phone. Perhaps someone could have a look at this.”

Helpful Report

Posted 3 years ago

Thank you for your e mail and review. We are very sorry to hear you have had problems whilst trying to place online orders recently. We have forwarded your comments to our webteam for them to look into, so hopefully this issue will be resolved shortly. Please accept our apologies for any inconvenience caused.

Posted 3 years ago

“Good product, well wrapped and timely delivery as with previous purchases. Nothing more needed. Thank you.”

Helpful Report

Posted 3 years ago

“Bought as a gift, but arrived quickly and is just what was wanted”

Helpful Report

Posted 3 years ago

“Very efficient as usual”

Helpful Report

Posted 3 years ago

“The plant supports ordered by my husband as my requested Christmas gift, arrived promptly and in good condition.”

Helpful Report

Posted 3 years ago

“Very pleased with speedy delivery.”

Helpful Report

Posted 3 years ago

“Ordered a Scheeboer trowel as a Christmas present which arrived in plenty of time.”

Helpful Report

Posted 3 years ago

“Bought `Pond Netting - Heavy Duty 45mm Mesh' to keep pigeons off our pond. I didn't want anything with thicker fibre or smaller mesh because it would spoil the natural appearance. It was delivered very quickly. I followed the instructions for spreading out the mesh but it was fiddly and needed a couple of attempts to get it all spread and rectangular. Had to do it on the patio first because the pond has shrubs around it. Once in place it looked OK, not too obvious. Unfortunately the pigeons try to walk on it and have broken or pecked through some of it and we've had to do repairs.”

Helpful Report

Posted 3 years ago

“Bought a Sneeboer hand fork as a present for a friend. Item arrived well packaged very promptly.Recipient was delighted with the gift.”

Helpful Report

Posted 3 years ago

“Easy straightforward purchase. Product as advertised.”

Helpful Report

Posted 3 years ago

“very good products”

Helpful Report

Posted 3 years ago

“Excellent service - very quick delivery - the tool arrived 36 hours after I had made the order. It was well packaged to prevent any damage. Well done.”

Helpful Report

Posted 3 years ago

“Excellent service delivering excellent products.”

Harrod Horticultural 5 star review on 7th February 2022

Helpful Report

Posted 3 years ago

“Excellent service quality products”

Helpful Report

Posted 3 years ago

“Good product as was described”

Helpful Report

Posted 3 years ago

“Great product though there was some confusion over the ordering process.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“From the very start, Harrod Horticultural were extremely helpful and gave me excellent advice on one of the products I was interested in. I placed an order which arrived quickly but sadly it was not exactly what I needed. Without further ado, Harrod Horticultural arranged for the return of the item and then immediately refunded all monies paid to them. I would have no hesitation whatsoever in ordering from them again and can truly say that their customer service is second to none.”

Helpful Report

Posted 3 years ago

“Prompt delivery and response. Items well packaged, good value, exactly what I ordered. Thanks.”

Helpful Report

Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews