Harrod Horticultural Reviews

4.6 Rating 11,183 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th April 2025

219

Anonymous

Anonymous // 01/01/2019

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“Items ordered arived very quickly & delivery driver was very helpful”

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Posted 3 years ago

“Great customer service item well packaged arrived on time very pleased with our purchase”

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Posted 3 years ago

“Excellent, can’t fault”

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Posted 3 years ago

“Excellent service as ever. I was kept fully informed during the ordering and despatch process.”

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Posted 3 years ago

“Excellent company : very good product range : products purchased "do what they say on the can" !”

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Posted 3 years ago

“Although there were some delivery delays, I was kept up to date throughout, and when the products did arrive they were well worth the wait!”

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Posted 3 years ago

“all very efficient and the produce arrived in good time”

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Posted 3 years ago

“it was bit of a disaster I ordered a raised bed for my granddaughter to be delivered to Dorking It was not delivered when you said it would and you suppled another only for the original order to be derived on the doorstep with nobody in having ben first delivered to an address in East Grinstead The courier you used should sacked”

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Posted 3 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse, but rest assured this will be investigated fully to ensure standards are improved further. If you would like to order from us again, we could send this with different carriers if requested.

Posted 3 years ago

“Excellent company to deal with, efficient and very prompt with deliveries which are well packaged.”

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Posted 3 years ago

“I have placed a number of orders with Harrod Horticultural and have found their service to be most efficient. I would certainly recommend them without hesitation. Communication is excellent.”

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Posted 3 years ago

“Always efficient and speedy service.”

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Posted 3 years ago

“I bought trellis which arrived quickly and well packaged”

Harrod Horticultural 5 star review on 20th October 2021

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Posted 3 years ago

“Good quality products. Screen purchased for area near our front door, matches the modern pergola with awning which we have in the rear garden. We have received many admiring comments from neighbours. Ordered on line, good communication and delivered before expected date.”

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Posted 3 years ago

“Well planned website, easy to negotiate when looking at options. Good service from ordering through to delivery. Excellent quality products - nets and supports which are flexible in their use.”

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Posted 3 years ago

“Always highly satisfied with both the service and the products I have bought. Great job.”

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Posted 3 years ago

“Quality, price and service is excellent. Harrod Horticultural is company I highly recommend”

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Posted 3 years ago

“Products are as described.”

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Posted 3 years ago

“All good and on time thanks”

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Posted 3 years ago

“I have ordered several products from Harrod Horticultural a 6ft. Large Manger and a 4ft. Mini Manger. Along with net covers and poles to hold them up. All products arrived quickly and wee of first class quality. Very Happy.”

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Posted 3 years ago

“Very elegant plant supports, than you Harrod!”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,183 reviews