Harrod Horticultural Reviews

4.6 Rating 11,412 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Perfect product, delivery so quick, really happy”

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Posted 4 years ago

“great quality products, helpful communications , speedy service”

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Posted 4 years ago

“So pleased with the raised beds. Easy to put together with clear instructions and all the screws were there. Look really nice. I wish I had lined them though.”

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Posted 4 years ago

“Ordered a cold frame with a few weeks wait stated but it arrived in a week. Very pleased.”

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Posted 4 years ago

“Good quality although expensive. Fast delivery, but we object to paying a delivery charge when spending hundreds of pounds. Harrod please review your delivery charge policy.”

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Posted 4 years ago

“Positive. Two man job. Fitted together well”

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Posted 4 years ago

“Efficient service.”

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Posted 4 years ago

“Online search and ordering was simple, and goods arrived promptly.”

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Posted 4 years ago

“I was pleased with the easy way to order, I was kept up to date on delivery. The order was a lot of parts all arrived safely well packed and labelled. Putting them together was straight forward and they look really good.”

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Posted 4 years ago

“Very poor welding, lumpy and not ground down. One weld did not take and they had to send a new section. The width was not as descibed and I had to cut a good 10cm to get the correct width. These are expensive arches and I would expect better. My advice would be to go to a local blacksmith and get them made to measure.”

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Posted 4 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered was not of the high quality which we normally expect of our products. Please be assured that quality control is of the upmost importance to us and we have passed your comments onto the relevant department for their perusal. We understand that the issue has now been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 4 years ago

“Order to delivery was good.”

Harrod Horticultural 4 star review on 1st May 2022

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Posted 4 years ago

“Great quality metal arch frames for my border. Carefully packaged and prompt delivery! Many thanks.”

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Posted 4 years ago

“Good quality products which arrived promptly.”

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Posted 4 years ago

“As always service, delivery and products are excellent.”

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Posted 4 years ago

“Great service, product was exactly what I was looking for.”

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Posted 4 years ago

“Excellent service and product. Arrived quickly and in good condition.”

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Posted 4 years ago

“Excellent wall frame for climbing roses Easy installation, sturdy and good value for money”

Harrod Horticultural 5 star review on 30th April 2022

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Posted 4 years ago

“Service was fast and efficient following a simple ordering process online.”

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Posted 4 years ago

“Phoned order.. Very helpful staff”

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Posted 4 years ago

“I ordered two Nuttery Original Seed Feeders which so far have proved to be the best caged bird seed feeders I have used for a long time. The order was acknowledged by Harris Horticultural promptly and was received within a few days, packaged securely. I am very happy with the product and the service from Harrod Horticultural.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,412 reviews