Harrod Horticultural Reviews

4.6 Rating 11,449 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt reply to my order, thank you.”

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Posted 9 years ago

“Everything went to plan with the order and it came very quickly.”

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Posted 9 years ago

“A bit sceptical with fence treatment I bought as turned up as just a sachet and when mixed was very watery however once applied it gradually changed to a phenomenal aged wood colour and had more than enough to apply to other projects .would and have recommended to others 5*.”

Harrod Horticultural 5 star review on 7th June 2017

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Posted 9 years ago

“Good quality products, delivered quickly (by an excellent courier), easy to order, competitive pricing”

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Posted 9 years ago

“Good service and excellent quality.”

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Posted 9 years ago

“2 part order, 1st part arrived quickly and I found it easy to set up. 2nd part took some phone calls, email indicated it had been sent but took ages to arrive, other than that it was easy to set up and it in use with our pet triffids! All in all very pleased with the items, but delivery methods need looking at.”

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Posted 9 years ago

“Good communication, good quality products, telephone help from knowledgeable staff.”

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Posted 9 years ago

“sir the basic propagator that i purchased from from you is working fine, it was delivered on time undamaged and in good working order thank you and well done Raymond stone”

Harrod Horticultural 4 star review on 7th June 2017

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Posted 9 years ago

“DESPITE THE DELAY IN DISPATCH TO US THE GOODS DID ARRIVE IN REASONABLE CONDITION EXCEPT FOR SOME PAINT CHIPPING OFF FIVE AREAS INCLUDING THREE CORNERS AND TWO PATCHES ON EDGES. I SUGGEST YOU IMPROVE YOUR PACKAGING WITH PROTECTIVE CORNER PIECES AT LEAST AT THE 3 SURFACE CORNERS. THE RAISED BEDS LOOK GREAT AND WE HOPE THEY STAY THAT WAY.”

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Posted 9 years ago

Thank you for your review and your order. We are very sorry to hear that the item you have received was damaged in transit by our carriers. We regularly review each and every product we stock to ensure they are packed as efficiently as possible and are well protected for the uncomfortable journey they are about to take and your comments will be forwarded to the relevant department for their consideration. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 9 years ago

“The items ordered online arrived quickly and I was kept advised of the progress of the delivery by email and text.”

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Posted 9 years ago

“Purchases arrived when promised and I was kept informed as to when an out of stock item would be delivered. Products are more expensive than local garden centres, but you can see why by the quality. I am sure the items purchased will last for many years in our garden.”

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Posted 9 years ago

“Although you guarantee the frame of your large square section steel fruit cages you do not similarly cover the parts that fix it together. This I was told by your sales dept. Thus after just a couple of years the frame cannot be taken apart without destroying it and having to buy new parts to re-erect it again. So your guarantee is worthless.”

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Posted 9 years ago

Thank you for your review. We can confirm that our Cages do carry a 10 year framework guarantee if they are left fully assembled. However, if customers do wish to take them apart, there is always the risk of the connectors getting damaged in the process. We are then able to supply replacement parts if required.

Posted 9 years ago

“the price of a few plastic clips was very expensive”

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Posted 9 years ago

Thank you for your recent review and order. We rely greatly on comments from our customers to drive our policy of continual improvement in both the products we supply and the service we offer, and are most grateful for your views. We have passed your comments onto our relevant department for their perusal.

Posted 9 years ago

“Delivered promptly , excellent fruit cage and comparatively simple to put up, with assistance.”

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Posted 9 years ago

“it keeps the pidgeons off my brassicas and other fruit etc. I might buy some more at some juncture for some small fruit trees, at least the bees and other pollinating insects can get through the net. It does however keep the cabbage white butterflies out, which is more important. The only downside is the pidgins have hacked the copper beading at the base, trying to get access, but its withstood this damage well. Brilliant, highly recommended!”

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Posted 9 years ago

“Very pleased with appearance, quality and ease of assembly.”

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Posted 9 years ago

“Excellent product”

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Posted 9 years ago

“Good product and efficient service”

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Posted 9 years ago

“very disappointed with strawberry cage had expected shaped net like the veg cage what we have is 4m x 4m nets”

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Posted 9 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. We can confirm that our Strawberry Cages are supplied with a piece of bird netting to cover the frame. Currently we only supply our Vegetable Cage 3m x 3m or smaller with a fitted cover. As we are always trying to improve both the products we supply and the service we provide to our customers, we have asked if our Web Team can make this information clearer on our website. Please accept our apologies for any inconvenience caused.

Posted 9 years ago

“delivery on time, good range”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,449 reviews