Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery and no problems with goods”

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Posted 8 years ago

“A great range of quality products”

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Posted 8 years ago

“The pond net arrived on time and seems very robust so should last much longer than my previous nets.”

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Posted 8 years ago

“The plastic garden track is just what I needed to stop the lawn getting muddy where I walk up and down it every day. And it arrived very quickly.”

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Posted 8 years ago

“good service and fast delivery of ordered product.”

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Posted 8 years ago

“I was sent the wrong item by mistake just before Christmas. However, just a single phone call to a very kind and helpful gentleman at 08:30 on a Tuesday morning resulted in the delivery of the correct item at 09:30 on Wednesday! Thank you all so much!”

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Posted 8 years ago

“Easy to order.Delivered on time.Easy to construct.”

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Posted 8 years ago

“This year, for the first time, I tried the nematodes. They are brilliant! What is particularly helpful is that you can set up an order for them to be delivered across several months, so they arrive just when scheduled for the next administration. Also tried the ones for leatherjackets - lawn had been damaged before I applied them but they stopped it in its tracks and I'll be sure to use them BEFORE any damage occurs next year! Great to have found things that work and a real bonus that they are environmentally friendly as well.”

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Posted 8 years ago

“Product a advertised, well packaged efficient delivery”

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Posted 8 years ago

“wheres my cherry trees- nothing on the order just charged me carriage for some fleece??? tried contacting but no joy.....”

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Posted 8 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“Always reliable for quality items”

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Posted 8 years ago

“Great product an amazing customer service!”

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Posted 8 years ago

“Overall I am happy with the products that I purchased, three of your 8' by 4' by 32" superior raised beds. I ordered one on line and the second two over the phone. Both processes were straightforward and your telephone sales assistant was professional and competent. I had to call your Customer Services team several times regarding the delivery details of both orders and they were helpful and accurate in their feedback.”

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Posted 8 years ago

“Efficient, speedy, no fuss service. Very reliable.”

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Posted 8 years ago

“Just by sending me what I ordered.”

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Posted 8 years ago

“Prompt delivery, great product.”

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Posted 8 years ago

“The big white bags are ideal for leaves”

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Posted 8 years ago

“Prompt service and delivery never mind answering a query. Top team xx”

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Posted 8 years ago

“A present for a relative was delivered very, very quickly.”

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Posted 8 years ago

“Very pleased with my purchase .Strong and sturdy. Looks lovely too. Purchased to support and old rose that had been climbing on an older wooden arch that fell down. Very good service from Harrod. Will probably buy another soon .”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews