Harrod Horticultural Reviews

4.6 Rating 11,448 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th September 2026

227

Anonymous

Anonymous // 01/01/2019

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“Good Service”

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Posted 8 years ago

“A perfect Kit. The delivery of the raised bed kits was exactly as notified. Instructions were clear although it took me an age to work out which components were needed for my 3 linked beds of differing sizes and heights and which sides of the posts had which metal brackets affixed. I had trouble with getting some of the screws in with the electric screwdriver as they seemed to lose their cross head easily (soft metal?). Several had to be replaced. I have now managed the assembly and the beds look wonderful. I also ordered some topsoil and this came sooner than expected. Overall I am very pleased with my investment in these beds, and looking forward to the growing season”

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Posted 8 years ago

“Our Harrod Aluminium fruit cage was flattened by heavy snow on the roof netting. We were pleased to find that we could replace the plastic joints and the other components were undamaged. Replacement joints were modestly priced and arrived quickly.”

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Posted 8 years ago

“Quality as expected and easy to assemble. Very pleased”

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Posted 8 years ago

“Quick deliver of all that was ordered.”

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Posted 8 years ago

“Easy to order, fast delivery, good price, no problems! My Burgon & Ball digging fork made digging over part of a grazing field into a veg patch a joy!”

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Posted 8 years ago

“Very disappointed when a hand fork purchased for me worked loose after only a few months of use. Advice given to me by you was to glue it back in! This a friend has now done but considering this tool is given such a long guarantee of use I am extremely annoyed and have lost faith in Your products Yvette Allen”

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Posted 8 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“Personal contact on the 'phone”

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Posted 8 years ago

“The lady I spoke to after I made a mistake on my online order was so happy to help fix it for me and then helped me with another order. Very simple to deal with. Def recommend them to friends and colleagues”

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Posted 8 years ago

“great products !! not expensive !”

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Posted 8 years ago

“Great service on time and competitive prices”

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Posted 8 years ago

“My order was completed quickly, everything arrived promptly with everything ordered included.”

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Posted 8 years ago

“Very speedy delivery. Just what I ordered. Always buy the membrane (weed suppressant) from you.”

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Posted 8 years ago

“Goods were received promptly and efficiently -good product”

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Posted 8 years ago

“Order was fulfilled promptly with no problems this time round, and spade as expected. Have ordered tools previously which turned out to have a manufacturing fault, but the tool was replaced promptly with no quibble. Hence I was very happy to place another order, paying only a small premium over the cheapest price otherwise found online.”

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Posted 8 years ago

“Good quality (Roman arch). Came up quite high when erected which gives more growing room but will entail me standing on a ladder to reach the top!”

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Posted 8 years ago

“Very fast delivery, given e-mail to say when delivery would be made and the delivery guy always cheerful and helpful with the delivery. I made several orders over a few weeks but never any problems. Will be using Harrod Horticultural again”

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Posted 8 years ago

“The people I spoke to on the phone were very helpful and friendly. Unfortunately, although the delivery people said they would arrive between 11 and 12 but in fact arrived at my allotment at 10.30 and were cross that I wasn't there. I got there as quickly as I could (within 10 minutes) but because they only had a 15 minute slot to do the delivery they just dumped everything on the pavement and i didn't have time to check it properly. It was a few days later that I realised that two of my raised bed kits hadn't been delivered. (The 4 that were delivered are fine and were easy to put together.) The fruit cage was very difficult to put up - the first man I asked (someone I had used for lots of other jobs) gave up and I had to get someone else. He reported that the instructions were really hard to follow and, although it's now up and looks okay, we seem to have quite a few bits of kit left over.”

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Posted 8 years ago

Thank you for your review and order. We are very sorry to hear that you experienced problems when dealing with us. You mention in your comments that you encountered issues with delivery of your order. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse so rest assured this will be investigated fully to ensure the standards are improved further. We also understand that you had further issues regarding the missing parts to your Raised Beds and a member of our Customer Services Team has contacted you to resolve this. We sincerely apologise for any inconvenience caused.

Posted 8 years ago

“excellent products, may be family made. magazine is always interesting and photos and description of goods very useful.”

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Posted 8 years ago

“Very quick delivery. Well packed.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,448 reviews