Harrod Horticultural Reviews

4.6 Rating 11,231 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The copper plant labels were okay but let down by the copper wire that went with label by being far to thicker gauge to attach to the plant stems you could not possibly twist the wire together so I had to use some thin copper wire I found in my shed. I would not purchase this product again.”

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Posted 8 years ago

“Quick delivery and good customer service”

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Posted 8 years ago

“We purchased an arch for the garden. Unfortunately despite excellent wrapping the key elements arrived damaged. Following a phone call, replacements were dispatched within 2 days. Excellent service. All instructions were clear. The arch is now installed. Looks good.”

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Posted 8 years ago

“Item ordered really works like it should.”

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Posted 8 years ago

“Quality of trellis and fixings good but those with poor DIY skills may struggle to fit to a wall!”

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Posted 8 years ago

“A first-rate rake which I am looking forward to using! It was very carefully packaged so no one could be inadvertently hurt by the sharp tines.”

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Posted 8 years ago

“I am well satisfied with the various products I have purchased from Harrod's this, my first, year. Overall good quality, value and service with prompt reliable delivery. I will be back.”

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Posted 8 years ago

“Prompt delivery and I have never been disappointed in the goods.”

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Posted 8 years ago

“The garden arch we purchased is superb - sturdy and beautiful. Delivery was very prompt, and I got a follow-up call from the services team to make sure everything was okay”

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Posted 8 years ago

“the raised planter is good quality and just right for what we want. it was delivered quickly and easy to put together, instructions a little difficult to interpret but overall very good”

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Posted 8 years ago

“This is a high quality solid item but some of the wood had split when it arrived so we had to fix that to avoid water getting in to these areas and shortening its life. We then coated the whole thing in fence wood stain to give it a smarter appearance. The poly mesh dual layer cover is useful to help shield the veg from cabbage white butterfly but is not full proof!”

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Posted 8 years ago

“Quick and safe delivery. But very disappointed that the netting on my two fruit frames came off completely in the strong winds...I will have to do without the hooks supplied and tie it back on with string...a lot of money for this set of goods I'm afraid.”

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Posted 8 years ago

“Received the Nematode's within about ten days placed in greenhouse as instructed, they have now been in for about two weeks but there still seems to be quite a number of them still on the cards un hatched I don't know if this is normal? at the same time I hung yellow sticky traps these are collecting great numbers of white fly also so the numbers are greatly reduced.”

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Posted 8 years ago

“Link stakes arrived promptly and were what I needed”

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Posted 8 years ago

“The order was handled efficiently and promptly.”

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Posted 8 years ago

“I was satisfied in all respects”

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Posted 8 years ago

“Bought a cage for my chickens as they are desperate for more green space. The design could be much improved by having foot plates on the corners and horizontal bars round the base so that one can more easily move the whole thing onto new ground without having to dig out the corners again.”

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Posted 8 years ago

“Would have scored higher but courier emailed a delivery time of after 11pm. Harrod reassured me this is incorrect which it was but still entailed unnecessary phone calls. Harris clearly aware of this issue but failed to stop it hence lower score. Order was delivered quickly & pleased with quality of goods.”

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Posted 8 years ago

“Unfortunately goods have not come up to expectation”

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Posted 8 years ago

“Ordered some staging. It arrived quickly and was of excellent quality.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,231 reviews