Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the Nematode's within about ten days placed in greenhouse as instructed, they have now been in for about two weeks but there still seems to be quite a number of them still on the cards un hatched I don't know if this is normal? at the same time I hung yellow sticky traps these are collecting great numbers of white fly also so the numbers are greatly reduced.”

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Posted 10 years ago

“Link stakes arrived promptly and were what I needed”

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Posted 10 years ago

“The order was handled efficiently and promptly.”

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Posted 10 years ago

“I was satisfied in all respects”

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Posted 10 years ago

“Bought a cage for my chickens as they are desperate for more green space. The design could be much improved by having foot plates on the corners and horizontal bars round the base so that one can more easily move the whole thing onto new ground without having to dig out the corners again.”

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Posted 10 years ago

“Would have scored higher but courier emailed a delivery time of after 11pm. Harrod reassured me this is incorrect which it was but still entailed unnecessary phone calls. Harris clearly aware of this issue but failed to stop it hence lower score. Order was delivered quickly & pleased with quality of goods.”

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Posted 10 years ago

“Unfortunately goods have not come up to expectation”

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Posted 10 years ago

“Ordered some staging. It arrived quickly and was of excellent quality.”

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Posted 10 years ago

“Products were not available when first ordered but cannot fault the stream of deliveries as they became available. Am very pleased with the products.”

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Posted 10 years ago

“An easy company to deal with. Good electronic system regarding payment and processing. Service let down by their chosen delivery partner - UK Mail. Its a long story but one I am happy to share if required.....”

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Posted 10 years ago

“The sleeves worked a treat though they do look completely daft. the cherries ripened and were delicious and I actually got to eat them this year!”

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Posted 10 years ago

“quick efficient ordering & delivery service”

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Posted 10 years ago

“Whilst all of the above were excellent the delivery was poor. My sister waited in a whole day for the delivery, I had to make a phone call to you to see what had happened and then it was delivered at a different time from the one that was stated as the second try. The driver was unable to find the house. A quick phone call to my mobile on the proper delivery date would have solved the problem. Not good enough in this day and age of mobiles! Customer services very helpful. Will get my sister to upload photograph!”

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Posted 10 years ago

“I have marked you poor regarding order placement because I ordered 10m X 4m netting and got an email to say it was out of stock but you gave me a provisional date when you would have it back in stock. This date passed and I called you. You advised me that you had been let down by your supplier but you would provide 10m by 6m for the same price and you would mail it that day for delivery the next day. I then received an email advising me of the delay to my original order. Your service when I called you was excellent but I was disappointed that I wasn't emailed sooner re the further delay.”

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Posted 10 years ago

“Very sturdy, does a great job. Really pleased with this product”

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Posted 10 years ago

“Pleased with the cage ,nothing missing from the delivery but if there is a fault it is the door ! The plastic corner joints aren't sufficiently strong to prevent the door from dropping .To overcome the problem buy an aluminium strip (screwfix) and fix a brace from hinge side to bottom door frame.”

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Posted 10 years ago

“Compost bin received very efficiently. Put together quite easily but the quality of the product was very poor considering the price we paid.”

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Posted 10 years ago

“Harrod Horticultural have a good range of products, I have purchased many items over the years and have always found them to be of good quality and value. Everything is always well packaged to avoid damage In transit. Have always been happy to recommend them to others.”

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Posted 10 years ago

“very good service received our goods quickly .”

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Posted 10 years ago

“Vegetable cage is very easy to assemble and works really well. Particularly like the net clips which are very easy to use. Still have not got to grips with the net opening device as it appears that we need to cut the net and the instructions are not clear.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews