Harrod Horticultural Reviews

4.63 Rating 8,554 Reviews
92% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Gardening
Home & Garden

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
5
Carolina Butler
"The order arrived very well packed and very quickly after placing the order. The raised bed was very easy to assemble and install; the quality is superb and it transformed my front garden."
Posted 4 days ago
4
Mr J David Harris
"Product very good, delivery prompt, price high!"
Posted 1 week ago
Mr Ashley Watkins
"If you are looking for a quality Arch for your garden that is superbly made and simple to assemble, then look no further than Harrod Horticulture. I ordered the ARC-408 Ellipse Arch 2.5mW x 2.23mH x 60cmD Below Ground and the ARC-021 Hole Former which made the job even easier. Yes, there are cheaper arches available from other suppliers but the quality of build and the transformation in the garden would be difficult to beat. I will only be buying my garden supplies from Harrod Horticulture in the future."
Posted 1 week ago
How do you rate the speed of our service from placing your order to delivery?
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Would you buy from us again? yes
Would you recommend us to a friend? yes
"User-friendly website, good choice of products, swift and efficient delivery."
Posted 5 hours ago
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How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"All received good prompt service. Goods always well wrapped."
Posted 7 hours ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The butterfly netting that I bought from Harrod Horticultural was of a similar price to buying locally (including postage). It was delivered a day earlier than projected, and is of superior quality to the local offering. So, well pleased."
Posted 1 day ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Got just what I wanted!"
Posted 1 day ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The shears I bought are great. They came on time. I was informed all the way through the process. Great customer service."
Posted 1 day ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? no
Would you recommend us to a friend? no
"Harrod Horticultural - !! FAIL !! they were the worst ever at sorting out an delivery failure that was their fault and then it just got worse. It took my much repeated chasing. They failed to communicate, turned what should have been a simple process into a nightmare."
Posted 1 day ago
Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will review the points you raised in detail to see how we can improve the areas which require attention.
The product which you ordered is manufactured in house, but unfortunately, we were let down by our suppliers of the raw material which we source externally which led to the delay with despatch. We understand that a member of our Customer Service Team has been in contact with you to update you regarding delivery. Please accept our apologies once again for any inconvenience caused.
Posted 1 day ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The staff have been very helpful."
Posted 2 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I was impressed by the ease of ordering and excellent deliver time."
Posted 2 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I bought the tiny terracotta stake toppers. Great looking and excellent service. Am ordering more."
Posted 2 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I have used Harrod Horticulture twice now and would highly recommend them. the products have been of very high quality an d arrived within the stipulated time period. excellent work keep it up"
Posted 3 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Product and communications via e-mail were fine, unfortunately I was notified the products were out of stock AFTER the order was placed and after several e-mails saying stock was expected in 'x' days the timeframe kept being pushed back. The products finally arrived about 3 weeks after order, not the about 3 days I was expecting when I ordered."
Posted 3 days ago
Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. We understand the delay with your order caused great inconvenience for you. The products themselves are manufactured in-house but unfortunately, we were let down by our suppliers of the raw material which we source externally. Please accept our apologies once again for any inconvenience caused.
Posted 2 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I got what I ordered when at the time it was expected. Tick the first box!"
Posted 3 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Great service , great product, at the right price. Harrods kept me updated all through the order process and delivery was very prompt"
Posted 3 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Splendid, easy to order, prompt delivery and everything needed in the bag, including clear instructions."
Posted 3 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"A friend told us about Harrod Horticultural and we were not disappointed; the service was very good and the garden arch we ordered is lovely. Their products are stylish and very well made. I highly recommend this company."
Posted 3 days ago
How do you rate the speed of our service from placing your order to delivery?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very pleased enjoying the cherries and birds frustrated. However before putting the sleeves away for next year what is the best way to clean them?"
Posted 4 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The order arrived very well packed and very quickly after placing the order. The raised bed was very easy to assemble and install; the quality is superb and it transformed my front garden."
Posted 4 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very impressed with the quality of the troughs."
Posted 4 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Excellent catalogue. If you know what you want you get an excellent service"
Posted 4 days ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The goods that I ordered were the cheapest that I could find on the internet and the garden centres that I had visited. The packaging was spot on and the delivery time was unbelievable quick."
Posted 5 days ago
Harrod Horticultural is rated 4.63 based on 8,554 reviews

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