Harrod Horticultural Reviews

4.6 Rating 11,352 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Very good customer service in the form of helpful staff. I hadn’t ordered the correct item to go with the swop top system which is a great piece of kit and they helped me find and order it over the phone.”

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Posted 2 days ago

“Information provided for entire delivery process, arrived on-time”

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Posted 2 days ago

“Whenever I contavt Harrod Horticultural I receive a warm and efficient person on the phone.”

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Posted 2 days ago

“Easy ordering and quick delivery. Delighted with what I ordered and was available at reduced price. Very happy.”

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Posted 1 week ago

“Good advance assistance. Instructions for the steel fruit cage were pretty poor, and parts labelling was also poor.”

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Posted 2 weeks ago

“I bought several standard raised beds, they arrived promptly and were very easy to assemble. I added the Capping because these are for the garden and I am delighted with the way they look!”

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Posted 2 weeks ago

“High quality products with excellent customer service”

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Posted 2 weeks ago

“website was easy to use. Product was good and came promptly. The packaging was excellent”

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Posted 2 weeks ago

“I am an avid fan of Harrod Horticultural products, owning 22 items. i have confidence in the finishes and the care taken in construction. I like the look,especially in the vegetable garden. The range of items is not cheap, but then value is beyond just price. Robustness counts. Much thought is applied to the design too.”

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Posted 3 weeks ago

“Very fast and efficient service five star”

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Posted 3 weeks ago

“I bought a brassica cage but it had no door and access was very difficult. I contacted to see what could be done and they advised a purpose made zip. I bought one and fitted it and am absolutely delighted with it.”

Harrod Horticultural 5 star review on 20th April 2026

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Posted 3 weeks ago

“Excellent delivery, kept informed throughout the process”

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Posted 3 weeks ago

“Ordered the node wall trellis. Ordered the optional wall hanging brackets thinking it would be easier to fit but husband was very impressed with the design and node system that we ended up not needing them. Also ordered the core lawn edging which is a high quality item.”

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Posted 3 weeks ago

“My order was delivered when expected, although there was a slight delay owing to the carrier missing a day's pickup. The product, a Superior Roman Garden Arch, was very easy to assemble on my own, and only needed an additional pair of hands to install in the ground.”

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Posted 3 weeks ago

“I purchased the Roman pergola. The frame is strong and the instructions were good However I am worried about the fixings used in the construction. They are flimsy plastic that doesn’t appear strong so I’m concerned about the life expectancy. If the fixings perish the frame will collapse”

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Posted 4 weeks ago

“Delivery of fruit frame was prompt. Product futted together well”

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Posted 1 month ago

“Bought a standard 2400 x 1200 raised bed only 150mm high as a start to a no-dig veg bed. Went together ok apart from the corner posts which all broke/split when the screws were put in. They were too small so we put in bigger ones which was ok. The small size we guess is so they are covered by the capping rail.”

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Posted 1 month ago

“All very efficient. I bought netting tunnels to go over hoops on raised beds. Wish you made them in bigger mesh size to prevent butterflies but allow bees. They're also not immune to fox damage and the rope style netting would be better for this.”

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Posted 1 month ago

“Very pleased with this metal planter, the pastel green version for us. We're using it as a herb garden for which the 80cm diameter is an ideal space for a good selection. of herbs It requires self assembly but its very easy, I replaced the bolts with stainless steel. The metal surface come clear plastic shrink wrapped, we removed the external plastic but left on the internal plastic as this'll help preserve it from corrosion, should last for many years. It's reasonable value we feel but as a special offer is very good value.”

Harrod Horticultural 5 star review on 12th April 2026

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Posted 1 month ago

“excellent service and value”

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Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,352 reviews