Harrod Horticultural Reviews

4.6 Rating 11,302 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery in the busy run up to Christmas, great product, just the job!”

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Posted 1 week ago

“Prompt and efficient delivery of our recent order.”

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Posted 2 weeks ago

“Prompt delivery of a good product at a reasonable price.”

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Posted 3 weeks ago

“Harrod has been excellent. I started to grow my own last year, and have bought all my raised bedds from Harrod Horticultural. There were some glitches, but they were resolved quickly and efficiently. They are also very responsive; my emails were reply promptly. You have the impression that they want you to succed in your endeavour, as opposed to push their products unto you.”

Harrod Horticultural 4 star review on 12th January 2026

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Posted 3 weeks ago

“Order was delayed (likely from 3rd party supplier), however, I was offered a refund and offer to cancel order. Order wasn’t delayed as long as they estimated and the shepherd hooks were worth the wait. Great quality and stylish for hanging lanterns & bird feeders.”

Harrod Horticultural 4 star review on 5th January 2026

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Posted 4 weeks ago

Thank you for your kind review and for sending through such a lovely picture, the lighting is really effective. So pleased to hear you are happy with the shepherds crooks, thanks again.

Posted 3 weeks ago

“Excellent service, quick delivery and they're out in the garden with bird feeders on.”

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Posted 4 weeks ago

“Excellent product and service very happy thank you”

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Posted 1 month ago

“Delighted with product (6ft x 2ft wooden raised bed). Could not find right size antwhere. will be ideal for runner beans.”

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Posted 1 month ago

“Excellent quality bubble to wrap the greenhouse. It’s stronger than anything we have ever used.”

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Posted 1 month ago

“The service and customer care was exemplary. I am delighted with the quality of the product I ordered.”

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Posted 1 month ago

“Superb service and superb products.”

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Posted 1 month ago

“Very prompt delivery of heavy item”

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Posted 1 month ago

“Received my order in good time and items of good quality and as advertised.. Very happy all round.”

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Posted 2 months ago

“Lovely raised beds, expensive but fairly easy to assemble. Poor communication about delivery - the driver did not ring the door bell and then left it in the wrong place so we didn’t initially notice it had even arrived even though we were in at the time. Also 2 planks were missing but arrived separately a few days later.”

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Posted 2 months ago

“It is not the first time I have ordered from this company and it will not be the last. Everything is easy from start to finish. Great quality products. Great service.”

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Posted 2 months ago

“Easy to order. Quick delivery time with everything securly packaged. Full instructions were clear and easy to follow.”

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Posted 2 months ago

“Prompt delivery . The raised bed was easy to put together and the wood is of good quality, very pleased with my purchase.”

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Posted 2 months ago

“The tall obelisk we ordered arrived within the stated time frame. We were kept updated about the progress of our order. The product itself was as described and of very good quality.”

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Posted 2 months ago

“Good quality product and great service.”

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Posted 2 months ago

“Very prompt and efficient service”

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Posted 2 months ago

Harrod Horticultural is rated 4.6 based on 11,302 reviews