“I have been pleased with the service and quality of items from Harrod Horticulture over time. I was particularly pleased at the speed in which my recent order arrived. The person I dealt with on the phone was polite, friendly and extremely helpful and knew exactly what I needed.
Well done andante thanks.
“We are pleased with the strawberry frame and netting. However, the pegs are very awkward and get caught in the netting. We have stopped using them and hold the netting down with small tiles which has worked well.”
“An excellent. product yet to be proven over time but initial impression is very good. My Sprouting Broccoli plants are looking really healthy. The pigeons have been thwarted and the netting looks as if it will keep out the dreaded butterfly. I wait in anticipation”
“Bought netting and mesh for my fruit cage.
When erected, the net has some manufacturing flaws.
When pointed out to Harrod’s they dealt with the issue promptly and efficiently.
“Very informative customer service team, told us where we could view the furniture we wanted to see, even gave us an alternative near to where we staying for a weekend away. Once ordered we were advised of the lead time, 4 weeks, which was better than we had anticipated. In due course we were informed of the delivery date and contacted by the freight company to make arrangements. The furniture was delivered on a pallet, very well packed and protected. The driver was very helpful and delivered to a point where we could unpack before moving into their final position.”
“On this occasion only, very dissatisfied with the goods. The "rust" look is very scruffy and after touching the plant restraints my hands and clothes were covered in rust. The lichen green ones I purchased last year are far superior”
“Love all the products I've bought from Harrod Horticultural. Some items are quite expensive but well worth it! Quality is outstanding and you only buy once! So an efficient way to spend your money. Im impressed by how much thought and attention has been paid to design and practicality”
“The Harrod trellis product is very good quality and I will buy from Harrod again on the strength of that alone. However, what prevents me awarding 5 stars is that the delivery charge was incorrectly shown in the brochure, and when I telephoned to query that, the person I spoke to was unable to help because it was a Saturday.”
“I ordered netting for fruit trees, with which I'm very pleased. The ordering process was simple, delivery was quick and netting was well-packed... I have no complaints, would be happy to order from Harrod Horticultural again.”