Harrod Horticultural Reviews

4.6 Rating 11,319 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Website very easy to navigate. Goods despatched promptly.”

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Posted 2 days ago

“pleased with item thanks”

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Posted 2 days ago

“Ordered arch online - description is accurate. Delivered well-packed, all components present. Construction was straightforward - completed without assistance.”

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Posted 5 days ago

“Great products and the customer service is excellent. Would definitely recommend Harrod Horticultural and will be purchasing more products in the future.”

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Posted 5 days ago

“Placed a telephone order which was handled very well at the call centre.”

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Posted 6 days ago

“Swift and efficient!”

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Posted 1 week ago

“We’ve bought numerous items from Harrod and have always found their service and quality of goods second to none! All of our items are sturdy and beautifully finished, we know they will last for many years to come.”

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Posted 1 week ago

“Good arrived on time and did exactly what I wante. My friut cage is now nice and solid thanks to the support brackets.”

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Posted 1 week ago

“Excellent after sales service. One of the wooden boards of my raised beds was found to be damaged on opening but one phone call later and a replacement was sent straight away”

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Posted 1 week ago

“We needed some additional parts to customise our raised beds. We didn't even know if this was possible. We spoke with Jack, a very helpful member of staff who made enquiries and we were able to get these. Thank you for the effort for our order.”

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Posted 1 week ago

“My obelisk arrived on on the date expected and is now supporting my climbing rose successfully. This obelisk is very sturdy and was easy to erect. Also looks nice in situ.”

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Posted 2 weeks ago

“Not the cheapest but excellent qualty products.”

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Posted 2 weeks ago

“Not had a chance to use the new vegetable cage yet, but I have had one for three years now and I am still impressed with it. The cage is easy to erect by one person and is sturdy. The netting which goes over the cage is sewn in the corners and fits perfectly. I had no hesitation buying another one. The only down side was the delivery which came in two deliveries nearly a week apart. Lukily I was not in a rush to use it.”

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Posted 2 weeks ago

“Comms and customer service up there with the best. Spam heavy on emails but otherwise I’d recommend Harrod Horticultural.”

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Posted 3 weeks ago

“Harrod Horticultural have delivered a professional product and service, I would recommend them.”

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Posted 1 month ago

“Ordering a greenhouse heater was easy and delivery time was spot on. Really good service.”

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Posted 1 month ago

“Excellent company excellent products and service”

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Posted 1 month ago

“Speedy delivery in the busy run up to Christmas, great product, just the job!”

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Posted 1 month ago

“Prompt and efficient delivery of our recent order.”

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Posted 2 months ago

“Prompt delivery of a good product at a reasonable price.”

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Posted 2 months ago

Harrod Horticultural is rated 4.6 based on 11,319 reviews