Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Item arrived promptly , good quality item at a good price .”

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Posted 2 years ago

Thank you for your kind review it is appreciated.

Posted 2 years ago

“Prompt delivery of high quality items. I had to contact customer support over a small issue (that wasn't their fault) and they were fantastic. I would highly recommend this company.”

Harrod Horticultural 5 star review on 14th November 2023

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Posted 2 years ago

Thank you for your kind review and love the photo, looks like you've got a fantastic growing area!

Posted 2 years ago

“Good communication and quick delivery”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Considering the difficulties with obtaining parts of the raised beds I ordered, I was kept updated by email well.”

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Posted 2 years ago

Thank you for your kind review and apologies for the problems you experienced.

Posted 2 years ago

“Good netting”

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Posted 2 years ago

Thank you for your kind review and pleased you are happy with the netting.

Posted 2 years ago

“The trellis is a lovely product and will be so much better and long-lasting than constructing one from canes. The website was easy to order from and the delivery was quick.”

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Posted 2 years ago

Thank you for your kind review and pleased you are happy with the trellis.

Posted 2 years ago

“Efficient.Pleasant.”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“I wanted a net to protect my fish pond. I got a net and metal frame from Harrod Horticultural and it is perfect. My fish are safe and it's easy for me to move when I need to do work in the pond. Service was very good.”

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Posted 2 years ago

Thank you for your kind review and pleased you are happy with the pond cover.

Posted 2 years ago

“Consistently high standard of service”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Two very cheerful and polite gentleman arrived with our table and 4 chairs and soon had it all put together. It now has pride of place on our patio. The quality and finish is first class. Having seen many examples of your products at Wisley I was confident it would be. It will give us much pleasure over the years, many thanks, Colin and Mandy”

Harrod Horticultural 5 star review on 9th November 2023

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Posted 2 years ago

Thank you for your kind review and so pleased you are happy with the furniture. Thank you for sharing the photo, looks a lovely setting.

Posted 2 years ago

“Expensive but excellent!”

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Posted 2 years ago

Thank you for your kind review it is appreciated.

Posted 2 years ago

“Excellent service, products and delivery, thank you.”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Great product quite easy to attach excellent results so far will see how it performs in winter”

Harrod Horticultural 5 star review on 5th November 2023

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Posted 2 years ago

Thank you for your kind review and great to see a picture of it in place.

Posted 2 years ago

“I bought bubble wrap for a greenhouse and plastic cloches for winter protection of greenhouse and garden service was 1st class including conversation by phone with staff who were extremely helpful. The bubble wrap was far superior in quality to any in the garden centres.”

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Posted 2 years ago

Thank you for your kind review and pleased you are happy with the quality of the products.

Posted 2 years ago

“The bubble wrap I needed was twice out of stock; despite this setback, as soon as possible it was delivered before the third date. Super helpful lady on the phone! I’m sure she had a hand in the process!”

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Posted 2 years ago

Thank you for your kind review and apologies for the delays you experienced.

Posted 2 years ago

“Excellent service, thank you.”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Good range of high quality products which should last many years. Prompt despatch and excellent communication gives confidence that any issue would be quickly resolved. Recommended by a neighbour who is also very happy with his purchases.”

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Posted 2 years ago

Thank you for your kind review, pleased to hear you are happy with the products and thanks to your neighbour for the recommendation!

Posted 2 years ago

“The trumpet obelisk design is attractive but in my view not entirely practical without a more substantial ring base. It is tall and narrow and will be subject to a lot of lateral pressure for which I am not sure the supplied 12 '' stays are sufficient”

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Posted 2 years ago

Thank you for your review, your comments will be passed onto our design team who will investigate the issue you have raised. Thanks for your feedback as it helps us continually improve our products.

Posted 2 years ago

“Efficient with a huge range of great products...something for everyone.”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“We ordered a wheelbarrow and had some difficulties in assembling it. I spoke to Amanda in customer services who then contacted the supplier. Amanda then sent me two photos which enabled us to assemble the wheelbarrow easily. Very prompt and helpful advice.”

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Posted 2 years ago

Thank you for your kind review and pleased we were able to help with the assembly for you.

Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews