Harrod Horticultural Reviews

4.6 Rating 11,181 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th April 2025

Ms Dawn Barnes

Anonymous

Anonymous // 01/01/2019

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“Fast efficient, just what I wanted.”

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Posted 2 years ago

“High quality products with outstanding customers service. Highly recommendedz”

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Posted 2 years ago

“Helpful to a fault.”

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Posted 2 years ago

“Excellent service, very prompt delivery. Thank you. 😊”

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Posted 2 years ago

“Very expensive for what they are”

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Posted 2 years ago

Thank you for your recent order and review. We would like all our customers to be completely satisfied with every aspect of our service and would like to offer a brief explanation of our pricing structure. Wherever possible, we aim to be competitive when fixing prices on products and also try to research, design and manufacture our products wherever possible using superior materials. We also spend a lot of resources on ensuring we charge a similar price and wherever possible, we try to give our customers an even better deal. Hopefully, this explanation is of help and thank you once again for your order.

Posted 2 years ago

“I have a Harrod's fruit cage and have bought a few moveable vegetable cages and assorted extra poles and connections for them for my allotment. Excellent products and an excellent service”

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Posted 2 years ago

“Goods quickly despatched and well packed. Moth traps proving very successful after a slow start!”

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Posted 2 years ago

“Good service no issues very happy.”

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Posted 2 years ago

“The ordering and delivery were 1st class”

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Posted 2 years ago

“Quick delivery and well packaged item.”

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Posted 2 years ago

“The product arrived well packed , and promptly as promised”

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Posted 2 years ago

“I bought two plant restraints in a slightly rusted metal, they are excellent value, robust and also very attractive. Having researched other suppliers there were by far the best value, and they arrived the following day, perfect.”

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Posted 2 years ago

“I ordered the fine mesh tubing to protect my cherry tree from birds stealing the cherries, the first the young tree has produced. It was easy to apply and did what I wanted, protect all my beautiful cherries from pesky pigeons and they have now been harvested and are being enjoyed by my family.”

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Posted 2 years ago

“Quite a large order for metal plant supports, packed in sturdy cardboard boxes with minimal additional waste.”

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Posted 2 years ago

“In my experience Harrod Horticultural has provided excellent service for my telephone orders for the Gold Leaf Tough Touch gloves (an excellent product that I buy to give as presents to family and friends who do gardening).”

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Posted 2 years ago

“Very prompt delivery. My plant supports were well packaged and very robust. Postage free for sizable goods. Very good value.”

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Posted 2 years ago

“I placed an order month's ago and I repeatedly get emails from you stating that the order is delayed. Hence the low score”

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Posted 2 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in-house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order and as discussed, can confirm this will be despatched within the next few days. Please accept our apologies once again for any inconvenience caused.

Posted 2 years ago

“Really pleased with that plant supports we purchased”

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Posted 2 years ago

“Good quality product, quite easy to put together”

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Posted 2 years ago

“Deliver quick and good but the ball and socket system we bought for a vegetable cage was complete rubbish, the poles jumped out of the balls at the slightest wind the poles buckled and bent,”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,181 reviews