Harrod Horticultural Reviews

4.6 Rating 11,181 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th April 2025

Ms Dawn Barnes

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt service”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Frame was as described and went together well. So far has worked and is not too conspicuous. Took a while to arrive We were informed about delivery day but it was a bit short notice. Overall very happy. Thank you.”

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Posted 1 year ago

Thank you for your review and pleased you are happy with the product. Apologies for the delay with delivery.

Posted 1 year ago

“Always buy metal supports from you.”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the plant supports.

Posted 1 year ago

“BRILLIANT as always”

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Posted 1 year ago

Thank you for your kind review, it is appreciated.

Posted 1 year ago

“Outstanding quality. Items to be enjoyed and then handed down to children and grandchildren.”

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Posted 1 year ago

“Peony plant supports We have now purchased 4 large galvanised Peony plant supports, they are perfect for rose bushes. These supports are quality items and in my opinion good value”

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Posted 1 year ago

“Products are great, delivery is usually efficient, but for the second time this month no despatch of in stock items after 10, and now 8 days….. Promised next day delivery and postage refund on first items didn’t materialise. Disappointing as a long term customer.”

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Posted 1 year ago

“I have jusr put up the insect pest and wind barrier that I ordered earlier. It is not very effective . The clips slide down the rods and don't hold the netting up and as soon as there is any wind the clips pop off. I have substituted some of the rods I bought for hoop extensions and they seem to be working better; the clips grip more snuggly on these. I don't know what's gone wrong as surely you tested this piece of kit before marketing it and you would have known that the net was not held in place. I've always trusted Harrods to supply me with good sturdy stuff that does the job it's meant for , and up until now ,I have not been disappointed.”

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Posted 1 year ago

“Still haven’t got my order. Over a week before it was dispatched (why?), then 3 days to be delivered, which turned into 4days.. Due to be delivered today, we waited in all day and nothing. Tracking says a card was left but there is no card. If it doesn’t arrive tomorrow we won’t be here for 2weeks. The products might be good - we may never know- but dispatch snd delivery leave a lot to be desired. If I could cancel my order now I would.”

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Posted 1 year ago

“Very good service, easy to order and quick to make up. The new raised bed looks fantastic and will be perfect for our vegetable growing.”

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Posted 1 year ago

“Ordered hoop connecting rods and clips very well made products for the price well packaged and delivery was within the time and on the day which was sent to me via g mail by the delivery company well pleased . Will highly recommend harrods to my fellow allotment holders .”

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Posted 1 year ago

“They were very tolerant, as I was unsure of exactly what was best suited to my needs. I was advised and my box plants were delivered on time. Very happy the service.”

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Posted 2 years ago

“I would like to say a big thankyou to Amanda from made to measure department this lady was so helpful and patient with me a really good ambassador for your company again a big thankyou”

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Posted 2 years ago

“Why can't I visit your site without accepting advertising cookies? I and a growing number of consumers simply will not visit such sites and you will lose their custom Sorry.”

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Posted 2 years ago

“Southwold 3seater bench. Excellent. Heavy and durable. Prompt delivery. A bit pricey but stylish and will last forever.”

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Posted 2 years ago

“I purchased the Cast Iron Boot Brush/Jack to sit by my front door and was disappointed with how lightweight it is. It needs to be fixed to the ground as it moves around / sticks to your boots, when you are trying to clean them. Unfortunately, I can't do this where I intended the Boot Brush to go, as well as there are no fixing holes on the actual item. It's now an effort to use, as you need to wedge the unit or try and hold it with your other foot, to make it work as it should do.”

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Posted 2 years ago

“Only delivered two-thirds of my order, and didn’t even ring the bell so I could check it. I now have two sides of a raised bed - in other words two useless planks of wood.”

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Posted 2 years ago

“I recently ordered 6 x 6 foot yew trees and they are all very healthy specimens. Delivery service was also excellent. Thank you.”

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Posted 2 years ago

“Good product but really wish spare covers were still available. We have 3 of the 2.3m size frames now, all bought as kits with insect mesh/polythene covers. On 2 of these the side zip was unduly difficult to use centrally. Solved that by drilling the hole for central support a little deeper. On the third cover there was a 2inch split in the plastic at one corner, concealed from inspection by fold for packing. We had to repair with mending tape but it will always be a weak spot. Hence request for alternative/spare covers.”

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Posted 2 years ago

“Bought fine mesh works brilliant keeping pest out”

Harrod Horticultural 5 star review on 14th January 2023

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,181 reviews