Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is very good and easy to assemble. My only criticism was that the delivery came in two parts, because the couriers van was in such a jumble he couldn't find both parts. The box the product was packed in was very badly ripped. Surely the couriers could load their vans more systematically, and take a little more care?”

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Posted 10 years ago

“Easy ordering process and fast delivery. Well packaged and all parts present. Good quality tubing. On the negative side, instructions not that easy to follow particularly identifying parts. How long would it take to stick id numbers on each tube? Door hinge fittings are fiddly and the bolts are not quite long enough meaning that the plastic parts had to be squeezed to get the bolts started. Door sags and doesn't inspire confidence for a long life. Having said all that I am pleased with the overall quality and would recommend to others”

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Posted 10 years ago

“We ordered the 1metre hoops and insect netting and are pleased with the quality and ease of use.”

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Posted 10 years ago

“Product is excellent but delivery company made the first delivery as a part order without informing us that the rest of the order would be delivered the following day prompting a phone call to you to find out where the rest of the order was. Balance arrived in due course!”

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Posted 10 years ago

“The instructions for the assembly of the frame were very poor and difficult to follow. It was just a blown up diagram of the frame and no order was given on the correct order in which to assemble the frame. A stage by stage instruction would have been far more helpful and useful.”

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Posted 10 years ago

“Both items did what I expected them to do.”

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Posted 10 years ago

“Excellent product, now in full function on my veg plot. The only slight problem I had was with one of the delivery drivers who did not want to deliver through my gate, rather than at the front door ( the gate is closer to the road). But he did in the end with his co driver.”

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Posted 10 years ago

“The ordering was good and the product when it arrived is lovely however I did have yk wait several weeks and then it seemed to get lost as it did not arrive on the day specified. However the girls in the office sorted it out.”

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Posted 10 years ago

“Good product let down by faulty manufacture - holes for bolts did not all align and had to be redrilled. A pity but overall a good service and a useful product.”

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Posted 10 years ago

“This is the second time we have ordered the slot and slide compost bins, the new compost bins have been improved substantially. Although the first ones we ordered about 5 years ago were good the improvements on the compost bins we ordered recently is very good.”

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Posted 10 years ago

“Good products if on the expensive side. Delivered quickly and reliably although occasional delays when products out of stock.”

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Posted 10 years ago

“Good quality item that is perfect for the job.”

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Posted 10 years ago

“Product quality lived up to expectations. Delivery was prompt. The timber was even more substantial than expected, which would have explained the relatively high cost”

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Posted 10 years ago

“The netting was exactly what we wanted.”

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Posted 10 years ago

“The plant supports look well made and we are happy with them.”

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Posted 10 years ago

“I didn't realise these compost bins came in SO many separate bits. It's taking my husband ages to put it all together. Every single Slat, Post, Nail etc is separate. It may have been faster to build our own!”

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Posted 10 years ago

“Product arrived when expected. Quality seems fine, will do what it says on the tin”

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Posted 10 years ago

“Fast delivery, well packed item.”

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Posted 10 years ago

“Very good quality goods and the product is perfect for what we needed it to do.”

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Posted 10 years ago

“We are very pleased with our very substantial arch, the service was good and came within the time stated. We had to order the plates later, as we realised that living by the sea it needed to be fixed well, we were not asked about this when we first ordered, so it has taken extra time as cement has to harden first.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews