Harrod Horticultural Reviews

4.6 Rating 11,162 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,162 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arriived in expected time, always happy with service.”

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Posted 9 years ago

“charming and helpful staff. only complaint was that I ordered some plant stands that had to go back as too large, it's was a late pick up and the van driver was in a hurry and had to squash them into the van as it was so full and as a result, I have been advised that two of the seven are damaged and I won't be eligible for a refund., they certainly left here in perfect condition. I am now in the process of ordering smaller ones to replace these. but it might be worth checking with a royal mail re this delivery of the ones returned.”

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Posted 9 years ago

“Little bit vague on delivery had to email to see if order had been despatched and then it just turned up would have appreciated heads up on delivery date but on the whole good”

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Posted 9 years ago

“Product as described and delivered quickly. Would recommend a heavier duty net to withstand damage from high winds.”

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Posted 9 years ago

“Service and material quality excellent. However, i had a problem fitting the connectors to the curved arches, because they were too oversized.”

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Posted 9 years ago

“Wide range of products with a good website. Never had any problems with any of my purchases or deliveries would be willing to recommend your company.”

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Posted 9 years ago

“I opened the package in the evening and was disappointed to see the instructions said an electric drill was recommended and, as I had no chance of access to one just then, I decided to go ahead anyway. This 66 year old woman had no difficulty in assembling the planter because there are pre-drilled holes. So it's worth trying even without a drill, though an electric screwdriver attachment would definitely have speeded the process up. 2 or 3 of the pre-drilled holes didn't line up with the vertical support which is OK now but may be a problem later. Maybe that's why a drill is recommended so you can get the holes in the right place. My only other gripe is that all the photos on the website show a surround wide enough to sit on, which might also add a bit of stability. I assumed this would be included. I was wrong, so be sure to look out for the extra bit about "optional capping" which would allow you to sit more comfortably on the planter. Looks nice though. My 6ft x 2 ft planter is coffin-sized and shaped, but filled with flowers, it's a very nice coffin.”

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Posted 10 years ago

“Good quality wood for the raised bed - very pleased with this. However, the screws supplied are of very low quality and far too soft for screwing into the side planks - they kept slipping and then had to be removed by hack saw. This made the construction of the beds very frustrating. I had to buy new screws from a DIY store which worked much better.”

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Posted 10 years ago

“Just about completed the construction. Everything was easy to assemble. I bedded the uprights in a small cement foundation. One minor criticism... I feel a diagonal bar would be advisable for the door. When hung it sags a little, loses it's rectangular shape. I made/fitted my own diagonal and the door looks better for it, more professional! Otherwise I am pleased with the overall finish.”

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Posted 10 years ago

“The ideal support for 2 beautiful, but rather lax, floppy roses. Now I will not have to bend down so far to enjoy their fabulous scent. The supports also have an attractive, rather regal, crown like appearance when the roses are hard pruned in spring.”

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Posted 10 years ago

“In my oppinion, the advert in the the publication was very misleading. The illustration was not compatible with the picture. To obtain a frame of 4ft with the poles could only be 1metre long, an increase in hight was shown as a 6ft base spread. Anyway the final equipment was superb and will be very good in use.”

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Posted 10 years ago

“From selecting my choice,ordering, being kept informed, delivery, answering my simple query, packaging, informative instructions for construction and my delight in now choosing my seeds and plantings to be housed on my NEW GREENHOUSE STAGING, I am a very happy gardener. Thank you”

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Posted 10 years ago

“Good ordering and delivery service. Goods well packed and easy to assemble”

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Posted 10 years ago

“Pleased with product - delivery took a little longer than expected.”

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Posted 10 years ago

“Exactly what it claimed to be and well made”

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Posted 10 years ago

“Potato bags and potatoes arrived together and the compost arrived later in the day. All on time. One if the packs of seed potatoes looked a little dubious compared to the others, however I'm chitting them now and they are sprouting so fingers crossed.”

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Posted 10 years ago

“the girl who took my order was really nice and helpful, only gripe is the fact I specifically asked my order to be left round the back in the greenhouse, but it was left with a neighbour who I would rather not know my business etc.”

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Posted 10 years ago

“The raised bed was easy to construct but the support pillars were not as effective as previous versions purchased from your company. I am not convinced that the wood structure will be as long serving as before.”

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Posted 10 years ago

“Excellent service, prompt delivery and no hassle at all.”

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Posted 10 years ago

“HArrods have always been quick to rectify any problems with delivery or the condition of any goods ordered .”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,162 reviews