Harrod Horticultural Reviews

4.6 Rating 11,393 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery service and products excellent, but putting the wheelbarrow together was just too difficult for me. Perhaps you should consider assembly before it is sent out. I was going to order another but feel I don't need the hassle. Regards Mrs M Williams”

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Posted 11 years ago

“Hi Thank you very much for your product ( compost bins). The service was excellent, and the product was delivered very promptly. However, I felt the description was a little misleading, while correct, I was expecting to be able to slot the wood together myself, but when the pieces of wood and metal arrived, I realized that quite a lot of effort was needed to drill aand screw the various pieces together. Luckily my son in law is very helpful, and has made the bins up perfectly, and they look wonderful.”

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Posted 11 years ago

“Product is very good and easy to assemble. My only criticism was that the delivery came in two parts, because the couriers van was in such a jumble he couldn't find both parts. The box the product was packed in was very badly ripped. Surely the couriers could load their vans more systematically, and take a little more care?”

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Posted 11 years ago

“Easy ordering process and fast delivery. Well packaged and all parts present. Good quality tubing. On the negative side, instructions not that easy to follow particularly identifying parts. How long would it take to stick id numbers on each tube? Door hinge fittings are fiddly and the bolts are not quite long enough meaning that the plastic parts had to be squeezed to get the bolts started. Door sags and doesn't inspire confidence for a long life. Having said all that I am pleased with the overall quality and would recommend to others”

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Posted 11 years ago

“We ordered the 1metre hoops and insect netting and are pleased with the quality and ease of use.”

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Posted 11 years ago

“Product is excellent but delivery company made the first delivery as a part order without informing us that the rest of the order would be delivered the following day prompting a phone call to you to find out where the rest of the order was. Balance arrived in due course!”

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Posted 11 years ago

“The instructions for the assembly of the frame were very poor and difficult to follow. It was just a blown up diagram of the frame and no order was given on the correct order in which to assemble the frame. A stage by stage instruction would have been far more helpful and useful.”

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Posted 11 years ago

“Both items did what I expected them to do.”

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Posted 11 years ago

“Excellent product, now in full function on my veg plot. The only slight problem I had was with one of the delivery drivers who did not want to deliver through my gate, rather than at the front door ( the gate is closer to the road). But he did in the end with his co driver.”

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Posted 11 years ago

“The ordering was good and the product when it arrived is lovely however I did have yk wait several weeks and then it seemed to get lost as it did not arrive on the day specified. However the girls in the office sorted it out.”

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Posted 11 years ago

“Good product let down by faulty manufacture - holes for bolts did not all align and had to be redrilled. A pity but overall a good service and a useful product.”

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Posted 11 years ago

“This is the second time we have ordered the slot and slide compost bins, the new compost bins have been improved substantially. Although the first ones we ordered about 5 years ago were good the improvements on the compost bins we ordered recently is very good.”

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Posted 11 years ago

“Good products if on the expensive side. Delivered quickly and reliably although occasional delays when products out of stock.”

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Posted 11 years ago

“Good quality item that is perfect for the job.”

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Posted 11 years ago

“Product quality lived up to expectations. Delivery was prompt. The timber was even more substantial than expected, which would have explained the relatively high cost”

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Posted 11 years ago

“The netting was exactly what we wanted.”

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Posted 11 years ago

“The plant supports look well made and we are happy with them.”

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Posted 11 years ago

“I didn't realise these compost bins came in SO many separate bits. It's taking my husband ages to put it all together. Every single Slat, Post, Nail etc is separate. It may have been faster to build our own!”

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Posted 11 years ago

“Product arrived when expected. Quality seems fine, will do what it says on the tin”

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Posted 11 years ago

“Fast delivery, well packed item.”

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Posted 11 years ago

Harrod Horticultural is rated 4.6 based on 11,393 reviews