Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived on time easy to put even though instructions were missing if it keeps birds from pinching cherries I will be happy. Only time will tell how long netting lasts for”

Helpful Report

Posted 7 years ago

“The goods arrived promptly and were well packed and delivered. They are components for a frame, which I have not yet constructed but the pieces in their packing stored, in the meantime, easily in the rafters of my garage.”

Helpful Report

Posted 7 years ago

“Absolutely superb customer service. Order for a personalised Sneeboer trowel was delayed coming into Harrod. Because I was going to be away they sent to a local post office for me to pick up. So very helpful.”

Helpful Report

Posted 7 years ago

“Very pleased with the parsnip plants ordered from Harrod Horticultural. Arrived in good health and good condition and are growing well. Early problem with order was quickly sorted.”

Helpful Report

Posted 7 years ago

“very easy to place an order and quick delivery on the promised day.”

Helpful Report

Posted 7 years ago

“Loved the item I bought and a fast efficient service!”

Helpful Report

Posted 7 years ago

“Excellent service. Kept me up to date on how my order progressed.”

Harrod Horticultural 5 star review on 25th June 2019

Helpful Report

Posted 7 years ago

“Unfortunately the product was out of stock when I ordered it, however when it arrived in stock, it was dispatched very promptly and arrived over night.”

Helpful Report

Posted 7 years ago

“Great products,easy to install...looks great”

Helpful Report

Posted 7 years ago

“Excellent product, well made and certainly designed to be long lasting (not the flimsy things one sees in garden centres). We needed an unusual configuration of trellis so we could use it to also exclude our terriers from a part of the garden. Harrod sorted out for us the right parts and delivered them smartly. The overall result is excellent. We also have other Harrod products and I must say that all the products seem very well made and robust.”

Helpful Report

Posted 7 years ago

“Ordered some vegetable plants. Unfortunately there was a long delay for delivery. I was informed there was a problem with the nursery and the plants wouldn't be available for a bit longer. The customer service agent was very helpful, cancelled my order and arranged a refund. So I didn't get my plants but the customer service to rectify it was very good.”

Helpful Report

Posted 7 years ago

“The fruit cage frame was easy to assemble ,the clips made it easy to attach the netting and it keeps the pigeons off the cherries”

Harrod Horticultural 5 star review on 24th June 2019

Helpful Report

Posted 7 years ago

“you didnt ship my order for ages, when i emailed replies were automated messages.Then refunded my money. thanks for nothing.”

Helpful Report

Posted 7 years ago

Thank you for your recent order and review. We are very sorry to hear that you encountered problems when dealing with us. We can confirm that all of our plants are grown to order by our nursery. The late growing season this year has unfortunately led to delays with despatching our plants which we realise has been a great inconvenience to our customers. It is company policy to keep our customers as up to date as possible with regards to delays and we will be investigating the reasons as to why this was not communicated with the relevant departments. Your order was cancelled and refunded to you as per your request. Please accept our apologies once again for any inconvenience caused.

Posted 7 years ago

“The staff that I dealt with at Harrod Horticultural were friendly, helpful and well-informed. The small problems that cropped up during the design and fabrication of of my bespoke pergola were dealt with quickly and generously. Most important of all, the finished structure has taken my, already pretty, garden to new heights. It is fair to say that everyone that has seen it in situ and planted up has been overwhelmed at the sight. I am very grateful to the company for an unrivalled product.”

Helpful Report

Posted 7 years ago

“Ordering was strait forward and the delivery was prompt. All aspects were very good. Would use again”

Helpful Report

Posted 7 years ago

“Very helpful customer service enabling me to make exactly the right purchase and goods have always arrived when expected and been of excellent quality.”

Helpful Report

Posted 7 years ago

“Service was prompt and efficient”

Helpful Report

Posted 7 years ago

“Always speedy, The last purchase, a folding pruning saw, does the job, but is a little hard to open and close.”

Helpful Report

Posted 7 years ago

“Fast delivery & good quality products”

Helpful Report

Posted 7 years ago

“Prompt delivery, well packed, easy assembly.”

Helpful Report

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews