Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Really like the raised bed- sturdy & well made. Also bought the capping which is a bit heavy looking for my small bed so just use the caps for the posts. Looks good & I'm v pleased!”

Harrod Horticultural 5 star review on 14th June 2019

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Posted 7 years ago

“A very broad variety of items on sale and just about the only place on the internet where I could find what I needed. In this case it was butterfly netting to a cut length! I ordered 3m and received a generous length for a great price with high quality and timely delivery. Well satisfied.”

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Posted 7 years ago

“Ordered roman arch. One piece is missing. Have had acknowledgment of my email but piece not arrived. Half finished product half put together in living room. What has arrived is of excellent quality though.”

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Posted 7 years ago

“The service rerceived from Harrod Horticultural was excellent. When the package was received there was a very small component missing. I rang them and immediately without fuss, a replacement was sent in the post and received promptly.”

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Posted 7 years ago

“Order filled quickly and responsive to enquiries”

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Posted 7 years ago

“Excellent service, ordered mini cloches, first class product that was good value for money”

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Posted 7 years ago

“The order was processed promptly. The products were despatched quickly and arrived well packaged and are of excellent quality.”

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Posted 7 years ago

“Purchased two Popadomes to protect vegetable raised beds from predation and local cats. Assembly easy, and light to move around. The zipped entrance gives easy access for weeding. Experienced some strong winds after installation which resulted in some of the tent pegs being pulled out of the ground, but that could be solved by stronger pronged pegs. Very pleased with purchase.”

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Posted 7 years ago

“Placed an order but a couple of things were missing so I phoned them and replacements sent fairly quickly.. Happy with the service”

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Posted 7 years ago

“Ease of ordering, quick delivery and high quality products.”

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Posted 7 years ago

“Prompt delivery of a good product”

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Posted 7 years ago

“Speedy & safe delivery and a first class product - the weed burner works like a charm”

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Posted 7 years ago

“Came as ordered.”

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Posted 7 years ago

“Delivery was on time, as promised.”

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Posted 7 years ago

“Had a problem with delivery but resolved quickly and efficiently”

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Posted 7 years ago

“I received the cage for my vegetal patch very promptly and it was easy to erect and does a really good job”

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Posted 7 years ago

“Products good and easy to construct - once they arrived.. Delivery proved challenging and took much longer than expected. Different couriers with different 'rules' and a lot of chasing was required and waiting in. Not a great experience”

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Posted 7 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse, but rest assured this will be investigated fully to ensure standards are improved further. If you would like to order from us again, we could send this with different carriers if requested.

Posted 7 years ago

“Very poor service after delivering wrong item. Took several weeks to respond and then to tell me you didn’t believe me - and to ask me to send a photo to show it was the wrong item. Once this was done it was corrected quite quickly”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. After checking you order we can see photos were requested of the incorrect items. This is company procedure before sending replacement parts to customers. Regrettably, photos were not received and this caused the delay. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

“Very good service.”

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Posted 7 years ago

“Very pleased with product and service”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews