Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its defanatly better quilitiy than most.”

Helpful Report

Posted 6 years ago

“Product matches description on the website, delivery was quick and the products arrived well packed, undamaged and complete. Instructions are clear. Quality is high. As a results I'm a repeat customer.”

Helpful Report

Posted 6 years ago

“Very easy to order from internet and delivered on time”

Helpful Report

Posted 6 years ago

“Product & ordering process fine.. but the information on the delivery is was none existent. No tracking facility or updates was available.”

Helpful Report

Posted 6 years ago

Thank you for your order and review. We are sorry to hear you were disappointed with our delivery service. After checking, we can see your order was despatch via our carrier Tuffnells and regrettably they do not currently offer a tracking service. Please accept our apologies for any inconvenience caused.

Posted 6 years ago

“Really pleased with the raised bed once erected. Not as simple as I thought to fit together. Needed diy skills which fortunately my husband has. I had hoped to be able to fix it myself.”

Helpful Report

Posted 6 years ago

“Order was straightforward & arrived promptly..no problem at all Have had dealings with HH before and again very satisfied...😀😀”

Helpful Report

Posted 6 years ago

“Fabulous service. My order arrived very quickly and was really well packaged. These plant supports are extremely well made, make a huge difference to the plants and are a great addition to the general look of the garden. I already has some Harrod supports purchased a few years ago and are still going strong and looking good. They are worth every penny.”

Helpful Report

Posted 6 years ago

“Excellent service from start to goods arriving”

Helpful Report

Posted 6 years ago

“Cracking service, as always.”

Helpful Report

Posted 6 years ago

“Nematodes arrived when expected, on application appear effective on slugs ..... the real result however comes as the season progresses ....... wish they were as effective on snails!”

Helpful Report

Posted 6 years ago

“ordered my greenhouse and it arrived the exact date and time they said delighted with it”

Helpful Report

Posted 6 years ago

“it was very good fitted well”

Helpful Report

Posted 6 years ago

“Purchased a 245 litre Cascata Water Butt very pleased with the product. Easy to set up and looks very authentic can't believe its plastic. Had a few compliments from visitors and requests for supplier details.”

Harrod Horticultural 5 star review on 22nd May 2019

Helpful Report

Posted 6 years ago

“Good but you did not offer free delivery on the discounted price”

Helpful Report

Posted 6 years ago

“Well designed and made products, well packed and delivered promptly.”

Helpful Report

Posted 6 years ago

“Raised bed. Excellent product delivered on time and simple to construct.”

Helpful Report

Posted 6 years ago

“It was good. The original service forgot the instruction for my fruit cage but was sent them by email”

Helpful Report

Posted 6 years ago

“Excellent customer service, very helpful advice received and the large archway purchased is a strong as I was told and very well made. The assembly instructions were so easy to follow that I did it myself (I'm a 64 year old female) and just got someone to erect it due to the size and overall weight. It looks magnificent with plants growing over it already. Everyone who sees it admires it, not only the style/design but the quality of it too.”

Helpful Report

Posted 6 years ago

“Easy online ordering with clear information and dimensions of products. The peony support we ordered was expensive and probably more than we needed. But it is far superior to those we have seen in the garden centres . It is well made, attractive and robust. It will not be disturbed by cats or foxes in the garden.”

Helpful Report

Posted 6 years ago

“Prompt and efficient”

Helpful Report

Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews