Harrod Horticultural Reviews

4.6 Rating 11,162 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,162 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products I have got so far are good quality, and have performed as expected. Only just started using the Rock dust but from this delivery but I know that I had a long season with the strawberries for the last 2 -3 yrs so I will be trying this on most vegs this year. The insect mesh looks like a stronger fabric but the mesh size looks a bit larger than I thought. We will see how it will perform on the cabbages this yr.”

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Posted 10 years ago

“I ordered 2 Harcostar 227l water butts, which arrived very promptly. It would have been helpful if your catalogue had made it clear the lengths of hose supplied are so short, but perhaps that's Harcostar's fault, and the extra hose lengths I ordered subsequently also arrived very promptly. Also, contrary to what it says on the website, the taps supplied as standard are the hose connector type - so I didn't need the extra taps I ordered.”

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Posted 10 years ago

“Products excellent, but not as well packaged as I would have expected and fork handle had a dent on it.”

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Posted 10 years ago

“Products excellent, but not as well packaged as I would have expected and fork handle had a dent on it.”

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Posted 10 years ago

“Goods look to be as expected. Delivery was quick and goods were securely packaged. Proof will be when installation is done.”

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Posted 10 years ago

“Initial delivery problems with UK Mail courier but Harrod Horticultural sorted this out immediately and item was sent next day delivery at no extra cost. Very efficient staff on the phones. The item was a metal ground feeder tray. It works fine for me as I have put it on grass but the legs are not even meaning that if I placed it on a solid surface it would not sit flat.”

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Posted 10 years ago

“My order arrived when Harrods said it would. It was very well wrapped and therefore arrived undamaged. I'm very pleased.”

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Posted 10 years ago

“i purchased some Link- A- Bord raised beds. Ordering was straightforward. Delivery was speedy. They were simple to put together and are now awaiting some plants (when the weather warms up !)”

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Posted 10 years ago

“Meet efficient little heater”

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Posted 10 years ago

“overall a really good product looks as if it will last a long time, it came with clear instructions when building, that all said I thought for the price perhaps all the screwing could of been done for us as it was not really flat pack dur due that herdle when building, Lucky for me my partner is a carpenter. thanks for a good servoce and help with delivery overall very happy”

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Posted 10 years ago

“Although soil was excellent and arrived at correct time it was too heavy for one man to put in driveway - fortunately my neighbour and son were around to help.”

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Posted 10 years ago

“The bench is fine, but It would be good if you were to supply a bottom shelving kit to a single bench like some other manufacturers are able to supply.”

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Posted 10 years ago

“Order arrived on time with no problems”

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Posted 10 years ago

“The Grow Trough looks sturdy though isn't in use yet. The clear plastic lid arrived with a crack in it but was replaced without question within 48 hours which was impressive. The pre-drilled hole in the base of each leg is good but it would be helpful if the hole was actually on the side of the leg as when it's sat on a solid surface, it will become blocked and therefore not drain efficiently.”

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Posted 10 years ago

“Prompt service. Friendly and patient staff in the office. Cage only partially completed as I had to muster 5 people to help me put the roof on and have yet to find the time to put the netting on. Video was helpful. Assembly of standard raised bed really does require an electric screwdriver as suggested unless you have strong wrists!”

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Posted 10 years ago

“The aluminium fruit cage is well designed, the metal tubing is larger diameter than the previous cage I bought many years ago and the door catch is a better design. One small complaint - you supply the exact number of nuts, bolts and screws required. Putting the cage up on a winter's day with cold fingers, one is bound to drop at least one small nut and lose it. A couple of spares would make all the difference!”

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Posted 10 years ago

“The goods arrived on the day I was alerted to expect them, albeit at 8.00 am so I did not have a chance to check the goods there and then. But on later inspection everything appeared to be present and in good order.”

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Posted 10 years ago

“Efficient service as always with this company. Easy to use website, delivery as promised. I have used them in the past and will certainly continue to do so.”

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Posted 10 years ago

“I recently purchased some aluminium cloche hoops which are of excellent quality. However, I should have read the small print as the picture online shows the hoops with ground fixings and I inadvertently thought the hoops came with these. As the ground fixings are separate and nearly £20 a pair I think I'll rig something up myself to secure them.”

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Posted 10 years ago

“I like the fact that you have a good telephone sales support for enquires and ordering.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,162 reviews