Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The aluminium fruit cage is well designed, the metal tubing is larger diameter than the previous cage I bought many years ago and the door catch is a better design. One small complaint - you supply the exact number of nuts, bolts and screws required. Putting the cage up on a winter's day with cold fingers, one is bound to drop at least one small nut and lose it. A couple of spares would make all the difference!”

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Posted 10 years ago

“The goods arrived on the day I was alerted to expect them, albeit at 8.00 am so I did not have a chance to check the goods there and then. But on later inspection everything appeared to be present and in good order.”

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Posted 10 years ago

“Efficient service as always with this company. Easy to use website, delivery as promised. I have used them in the past and will certainly continue to do so.”

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Posted 10 years ago

“I recently purchased some aluminium cloche hoops which are of excellent quality. However, I should have read the small print as the picture online shows the hoops with ground fixings and I inadvertently thought the hoops came with these. As the ground fixings are separate and nearly £20 a pair I think I'll rig something up myself to secure them.”

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Posted 10 years ago

“I like the fact that you have a good telephone sales support for enquires and ordering.”

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Posted 10 years ago

“We are very pleased with the compost bins now that we have them constructed and in position. We would just add that some comment from you in the catalogue about time needed for construction would be useful as 500 screws is not a short job! Also we were left with only one spare screw at the finish, we think that 2 of each type spare would be better. The delivery was on time and as expected.”

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Posted 10 years ago

“I am pleased with the quality of the cage and it has gone together quite easily. However the length of the poles at 11'6" posed quite a problem in moving them from my home to my allotment. Previous cages that I have bought have not had poles longer than 7" and these can be moved by car. I do think that prospective purchasers should be made aware of the size of the components of each cage. Its a bit late finding out when it has been delivered !”

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Posted 10 years ago

“Certainly not the cheapest website/catalogue on the market but the service cannot be faulted. Chose to supplement order elsewhere because of price differential/product choice. The difference in service levels was noticeable.”

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Posted 10 years ago

“Very good service good product it's done the job well”

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Posted 10 years ago

“Excellent service - arrived quickly and am currently putting it up in my greehouse - easy to cut and fix with the appropriate clips for aluminium frames. Usful size to get the job done with fewest joins. So far it is keeping the frosty winds out.”

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Posted 10 years ago

“Quite a good delivery being we ordered over the Christmas period. Product very good and competively priced”

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Posted 10 years ago

“Bought a black steel obelisk. Looks fairly sturdy and so far has kept upright despite there being no method of securing the structure in the ground with pegs.”

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Posted 10 years ago

Thank you for your recent order and review. Our Black Steel Obelisks are very robust and heavy. We would only advise adding a method of securing the structure if the site is very exposed and the plants growing on the structure are extremely voluminous. Gripples and arch fixing pins can be used to anchor the Obelisk. If you would like to order these items or require any further assistance, please contact our Customer Service Department who will be happy to help.

Posted 10 years ago

“The beehive composter and compost stirrer were bought as a Christmas present. The recipients were delighted with the design of the composter and practicality of the stirrer. However, due to poor weather and work commitments they have as yet not been able to construct the composter therefore have no further comments at this time. My order came very promptly and was well packaged.”

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Posted 10 years ago

“Fantastic quality long leather gauntlets for tough garden pruning amongst thorns, brambles and similar. They stretch up to the elbow and offer really good forearm and hand protection from thorns. Sourced locally in UK as well (Shropshire)”

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Posted 10 years ago

“The compost thermometer ordered arrived in a damaged condition and I sent you an email on 4 January, asking if you can replace it and whether I should return the damaged one in the post.”

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Posted 10 years ago

“good quality goods, fast delivery”

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Posted 10 years ago

“We ordered two bird feeders which are said to be squirrel proof, however they are not. We have had to try to adapt them ourselves to make them more effective. The idea is good, but the finished product needs more attention in this respect”

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Posted 10 years ago

“quality product. reasonable price, good reliable delivery”

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Posted 10 years ago

“It was easy to find the item we wanted on the web site, its price and delivery terms. The bubble wrap was promptly delivered and although we haven't yet managed to use it - due to xmas jollifications - we've unwrapped it and it seems to be just right for our purpose.”

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Posted 10 years ago

“Prompt delivery and was kept informed about my parcel. harrod horticultural do a good range of quality products and I would order from them again.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews