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Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews
93 %
of reviewers recommend Harrod Horticultural
4.6
Based on 11,499 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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“Great product, wrapped well and delivered on time.”
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Posted 7 years ago
“Good price and good speedy service. Just one thing - although the goods arrived very well packaged, I'd like to know if I can return the packaging to you for recycling?”
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Posted 7 years ago
“The archway is really good quality and we bought it to support a rowan tree that we are training over it. Delighted with how good it looks and how easy it was to assemble and erect.”
Harrod Horticultural 5 star review on 14th May 2019
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Posted 7 years ago
“The design of the planters I purchased seems unique so if you like the design it’s the only choice although I would say on the expensive side. The product itself is robust and well made the engineering is simple. The online ordering process is straight forward and with the PayPal option very convenient. Order acknowledgment is fast and any out of stock updates fast and efficient. The major downside is delivery notification estimate. I have purchased items on numerous occasions so my experience is not a one off. Today’s world of Amazon next day delivery schedules make the “sometime in the next three days” estimate unacceptable. It’s unreasonable and inconvenient having to stay home awaiting a delivery for this long, I want to know to the nearest day or preferably 4 hour time slot. Given a choice of where to buy this is enough to take my custom elsewhere”
Helpful Report
Posted 7 years ago
Thank you for your order and review. We are sorry to hear that you were disappointed with the delivery timescale for your order. We can confirm that because of the size of your order it was despatched via our carrier company Tuffnells. Tuffnells deliver on a 3 working day service and regrettably do not offer a tracking service. Please accept our apologies for any inconvenience caused.
Posted 7 years ago
“Sturdily built plant supports, far superior to garden centre models. Arrived quickly and well wrapped, and put into immediate use thank you!”
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Posted 7 years ago
“Out of balance design. To tall Vertical side members were slightly bowed from tooling proceedure”
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Posted 7 years ago
Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. Please be assured quality control is of the upmost importance to us and we have passed your comments onto the relevant department for their perusal. Please accept our apologies for any inconvenience caused.
Posted 7 years ago
“Excellent customer service, with efficient ordering and speedy postage at a reasonable price.”
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Posted 7 years ago
“Before l made my order l wrote to Harrod Horticultural, sending them a diagram of my raised bed growing space and from my dimensioned sketch they worked out my needs and then took the trouble to phone me and inform me which net suited my needs and also the dimensions of netting l needed..Then when l did order my goods were delivered even a day earlier than the expected delivery date...An Excellent Service.”
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Posted 7 years ago
“Prompt delivery.”
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Posted 7 years ago
“Good product prompt delivery”
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Posted 7 years ago
“By no means the cheapest option but worth every penny spent as the quality and fitness for purpose is excellent”
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Posted 7 years ago
“Always quick and efficient service, matched by quality products.”
Harrod Horticultural 5 star review on 13th May 2019
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Posted 7 years ago
“The netting is very good quality well up for any job. You all ways get excellent service”
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Posted 7 years ago
“There's a good choice of sizes and heights available. Easy to put together, sturdy and looks good.”
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Posted 7 years ago
“Harrods always fulfil my order with efficiency”
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Posted 7 years ago
“Products designed for the gardener that work. Purchase and delivery are hassle-free”
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Posted 7 years ago
“The raised beds were of good quality and served as a good model for making my own at a fraction of the cost The real advantage was ease of assembly. I am happy with the steel and perspex tunnel cloches but expected to have the model with corrugated perspex as illustrated in the catalogue, which would have higher inherent strength in avoiding twisting of the structure. The catalogue photograph should actually illustrate the product being sold”
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Posted 7 years ago
“Top quality products that I can't find locally, at a reasonable price . Shipped quickly and well packed.”
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Posted 7 years ago
“I have bought Harrod products before and have been very pleased with them. This time was no exception. The plant supports are very well made, were well packaged, and arrived when they said they would. I will definitely order Harrod products again.”
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Posted 7 years ago
“Fast, efficient, Reliable”
Harrod Horticultural 4 star review on 11th May 2019
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Posted 7 years ago
Harrod Horticultural is rated 4.6 based on 11,499 reviews