Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Usually works well but found some slugs yesterday”

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Posted 7 years ago

Thank you for your order and review. We are very disappointed to learn that the Nemaslug you ordered did not meet your expectations. Nemaslug is a live pest control product and would need specific conditions to be effective. Providing the instructions for application and storage have been followed and the Nemaslug are used before the date shown on the pack then they should work. Nemaslug will not kill a slug instantly on contact. The nematodes need to infect the slug and this may take a few days before you start to see results. We hope this information is of help to you. However please do not hesitate to contact us should you require any further assistance.

Posted 7 years ago

“Good products with helpful customer service staff, but delivery times not particularly quick and now being spammed with lots of emails.”

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Posted 7 years ago

Thank you for your order and review. We can confirm that we have requested that you are unsubscribed from any email communication with our Web Team. Please accept our apologies for any inconvenience caused.

Posted 7 years ago

“prompt delivery of items”

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Posted 7 years ago

“We purchased a fruit cage and delivery was fast and everything in good order. We were able to follow the instructions easily and construction was not difficult. Very pleased with the quality and would recommend this item and company.”

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Posted 7 years ago

“Delivered promptly. But. The cloches are not quite as robust as I had expected and DO NOT fit a four foot wide raised bed if capping has been used. Disappointed at this. New protection frames are sturdy and fairly easy to assemble but be aware, if fitting fine mesh ready made covers, the frames have to be high as the mesh has pre made holes for anchoring into the soil and therefore sags in the middle if not fully stretched.”

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Posted 7 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be under performing. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 7 years ago

“Prompt delivery of excellent raised bed - easy to assemble and use”

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Posted 7 years ago

“I bought quite a few plant supports and an obelisk. All good sturdy items, delivered swiftly, well wrapped and in good condition. The obelisk had very good ground anchors...that won't be blown anywhere in my windy garden. The 5 ring grow through supports I bought are really good, I am sure they will enhance the plants. I will, I'm sure buy another obelisk. The rust finish is looking great Thank you”

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Posted 7 years ago

“easy to set up. meterial strong enough.”

Harrod Horticultural 5 star review on 2nd May 2019

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Posted 7 years ago

“Very efficient service and good quality products”

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Posted 7 years ago

“Were able to provide just the right size of crop protection netting that I needed and delivered it quickly.”

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Posted 7 years ago

“Good well made product”

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Posted 7 years ago

“Clear website, easy to order, delivered on time in line with expectation.”

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Posted 7 years ago

“Unfortunately just sent a review in error to you, meant for another company. Your product and service was excellent.”

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Posted 7 years ago

“The order was dealt with promptly. The sharpener is of robust quality and has worked a treat. Good packaging. Thank you.”

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Posted 7 years ago

“Great products and good quality, although quite expensive”

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Posted 7 years ago

“Prompt swift service”

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Posted 7 years ago

“Prompt service but I am not sure the nematodes have killed the grubs!”

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Posted 7 years ago

“The raised bed frame arrived on time.”

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Posted 7 years ago

“The connectors fitted perfectly to an old fruit cafe that we inherited from a neighbour. Excellent service and they arrived promptly. Many thanks for your service”

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Posted 7 years ago

“Great product, excellent service and speedy delivery.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews