Harrod Horticultural Reviews

4.64 Rating 7,670 Reviews
93% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Categories:
Gardening
Home & Garden

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How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The pergola arrived swiftly and well packaged. It was very easy to assemble and is of excellent quality. I appreciate the 10 year guarantee."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Their products are good quality and they supply almost everything one needs for all aspects of gardening."
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Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good price good product good service"
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Quick service, well packaged, product was for a present so cannot comment"
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good quality goods. Efficent service. Will use Harrod Horticultural again. Highly recommneded."
Helpful Report
Posted 1 month ago
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Speedy delivery"
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
"PACK 50 SUPER ALLISPACERS were very disappointing. I have a new Castle greenhouse and the Allispacers were too large to fit in the greenhouse frame channels. Twisting them to fit in the channels just distorted the plastic and they then fell out when putting up the insulation bubblewrap."
Helpful Report
Posted 1 month ago
Thank you for your review and your order. We are very disappointed to learn that the items you ordered did not meet your expectations. We understand that a member of our customer services team has now contacted you regarding this.
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Prompt and efficient response - thank you."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Goods came very quickly and were excellent quality"
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Clear and concise information. Prompt, well packed goods. Fitted the description."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
Would you buy from us again? no
Would you recommend us to a friend? no
"On 05.05.18 I ordered 2 packs of vine weevil nematodes and 1 pack of slug nematodes. I questioned the postage quoted and was told that the weevil nematodes and the slug nematodes had to travel separately. I explained that Northern Ireland is still part of the UK, and that I ought to be paying local postage. I was charged £15.95 for postage, for 2 packages weighing 105 and 110g respectively. Even as Small Parcels that should have been £6.90."
Helpful Report
Posted 1 month ago
Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas of our service which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The order was delivered when it was expected and the gardener put up the fence extension with no bother at all. Everything was as expected."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I ordered greenery to make Christmas wreaths. It arrived on time and was exactly as advertised."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Best price for items I wanted and the parcel arrived the next day."
Helpful Report
Posted 1 month ago
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good quality products excellent service.A pleasure to shop with you."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"All items purchased have been of good quality and comply exactly as described. Prompt delivery. Customer service good, friendly staff. Consider receive value for money."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good quality products"
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Our purchase was processed and delivered in good time without any drama or hold-ups. Nice to get good service nowadays."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"East to follow website and very quick delivery of my order - everything was smoothly processed and you did exactly what you said. This counts for a lot these days. The product is true to your description and packaged sensibly too. Thank you."
Helpful Report
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
"Very prompt service, item well packed and exactly what I needed."
Helpful Report
Posted 1 month ago
Harrod Horticultural is rated 4.64 based on 7,670 reviews

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Alice, Customer Support