Harrod Horticultural Reviews

4.6 Rating 11,497 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,497 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The website and ordering process were fine, but the quality of one of the products was very poor. The fleece that I ordered disintegrated after about 6 weeks in our garden.”

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Posted 4 years ago

Thank you for your recent review. We understand that a member of our Customer Services Team has been in contact and confirmed that this product was not purchased from us.

Posted 4 years ago

“fine and prompt”

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Posted 4 years ago

“Arrived. bang on time - excellent service! And a very good price too. I've used Strulch before - it really does keep the weeds down and discourage slugs - something quite essential in our garden ... 5 cm slugs, anyone?”

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Posted 4 years ago

“Good communication and speedy delivery. Only negative was that courier delivered before Harrod advised. Luckily we were home or an expensive item would have been left outside the house as happened before.”

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Posted 4 years ago

“Always very helpful on telephone when placing order.”

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Posted 4 years ago

“Excellent service from start to finish.”

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Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

“Customer service is absolutely amazing! Communication and responses are almost instantly. When there was a slight issue, they sorted it out straight away and without any hassle. The beds are so easy to assemble and very sturdy.”

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Posted 4 years ago

“Placed an order for a Water Butt connection kit...nothing for almost three weeks...so I called and emailed..."Probably best to cancel the order as it'll be another 2 weeks" so I cancelled. Can't say I was impressed.”

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Posted 4 years ago

“Easy to put together quickly.”

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Posted 4 years ago

“Couldn’t ask for better customer service,so helpful.”

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Posted 4 years ago

“Very efficient, fast service, excellent item”

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Posted 4 years ago

“We ordered netting for a brassica cage that we have built. We are very pleased with the quality of the product and expect it to last us many years as a result.”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Hoops & nets for raised beds. Perfect match & good quality.”

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Posted 4 years ago

“Generally helpful and efficient: product consistently high quality but always rather on the expensive side.”

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Posted 4 years ago

“Web site is easy to use. The raised beds arrived quickly.”

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Posted 4 years ago

“All one would hope for.”

Harrod Horticultural 5 star review on 11th June 2022

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Posted 4 years ago

“Website easy to understand. Placing an order is very easy and delivery is prompt. What you order is exactly what you get. Will order again.”

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Posted 4 years ago

“It was very good”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,497 reviews