Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Whilst the products aren’t necessarily the cheapest on the market, they are of very good quality and frankly will be the best value as they won’t need replacing for many years. Goods arrive promptly and are well packaged.”

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Posted 8 years ago

“I had to wait for more than two weeks for the item to be at stock. I received only one email after putting an order through that said sorry, the item is out of stock and the estimate date in-stock was supposed to be about 5 days, but yet it took 2 weeks with no updates. When I called and ask when it will be in stock I was told today and yet it took another week for it to actually be at stock. What a mess”

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Posted 8 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order caused great inconvenience for you and we are as disappointed as you that we were not able to send your order sooner. The products themselves are manufactured in house, but unfortunately, we were let down by our suppliers of the raw material, which we source externally. It is company policy to keep our customers as up to date as possible regarding delivery of their goods. We are currently reviewing our system to ensure these issues are resolved and once again, would like to apologise for the delay and inconvenience caused.

Posted 8 years ago

“Harrod Horticultural provided my personal information to a third-party - reviews.co.uk - without my permission.”

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Posted 8 years ago

Thank you for your order and review. We do sometimes share personal data with trusted third parties for Non Promotional purposes that helps to either support our business or in this instance, includes understanding our customers better so we can offer the best products and service. As part of this, we use Reviews.co.uk as a trusted party that only use our customer email addresses for the exact purpose that we contract them for – to obtain customer feedback on our company, products and service. Sharing personal date for Non Promotional purposes is something that we outline in our Privacy Policy on our website. Our Privacy Policy also references your right to withdraw your data from any consent-based processing and we can confirm that we have now carried out your request. Please accept our sincere apologies for any inconvenience caused.

Posted 8 years ago

“I just love gardening and anything that makes it better and easier has my approval.”

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Posted 8 years ago

“A very helpful and prompt service. A very good product provided.”

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Posted 8 years ago

“Products excellent materials”

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Posted 8 years ago

“great quality with service to match”

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Posted 8 years ago

“Prompt delivery of a first class product Pricy but good quality. Feels Substantial as if it’s built to last”

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Posted 8 years ago

“Quick delivery of a quality product.”

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Posted 8 years ago

“My order was dealt with efficiently and delivered promptly. A first class service”

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Posted 8 years ago

“An order easy to be made. Delivery, with advice of usage, was as promised.”

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Posted 8 years ago

“A most useful addition to the Harrod range and easy to assemble.”

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Posted 8 years ago

“Good service and prompt delivery.”

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Posted 8 years ago

“Fast efficient delivery. Great products priced well.”

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Posted 8 years ago

“Aluminium fruit cage is very well made but took quite a time to assemble”

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Posted 8 years ago

“Very good product and delivered on time”

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Posted 8 years ago

“The product was as described and simple to erect,”

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Posted 8 years ago

“the items I ordered arrived before due date and as they were for a birthday present I was very pleased. the gentleman they were for was very pleased with his gift so that makes two very happy people thank you”

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Posted 8 years ago

“Excellent service - very quick delivery!”

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Posted 8 years ago

“Items from Harrod Horticultural were fine, the Blood Fish and Bonemeal tub had split and leaked out, but was replaced, so no problem. The tomatoes, however, were very dissappointing, four teeny tiny plants two of which were dead, one died shortly after, and the fourth one is looking ominous, however these were sent from Rocket Gardens, so not Harrod Horticultural's fault, I just wont use Rocket Gardens, or sadly buy plants from HH if they are going to us RG. Raised Mangers up and running. Thank you”

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Posted 8 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews