Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and a good sturdy stable product.”

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Posted 8 years ago

“I telephone with my order and your staff were very helpful and friendly. Goods ordered were delivered on time, and I was kept informed of progress.”

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Posted 8 years ago

“The zips Worked great on the butterfly netting but not so good on the bird netting.”

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Posted 8 years ago

“The product was as described and it was delivered in the time period stated in the delivery email.”

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Posted 8 years ago

“Good service, prompt delivery”

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Posted 8 years ago

“MY SELF-WATERING GROW POTS ARE GOOD QUALITY AND VERY SUITABLE FOR GROWING TOMATO PLANTS”

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Posted 8 years ago

“Always get good service from Harrod Horticulural.”

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Posted 8 years ago

“Great product, but packaging too flimsy and many panels were damaged. Harrods were great at replacing them, but even the second delivery had damaged packaging, and my project was delayed by around 3 weeks.”

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Posted 8 years ago

“The shrub support we ordered was well made and delivered promptly.”

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Posted 8 years ago

“Very easy to find what I wanted on the web site. The only downside was the delivery of my product. I arrived home to find it laying outside my front door so that anyone could have taken it.”

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Posted 8 years ago

“Good quality products delivered promptly. Goods always very well packed.”

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Posted 8 years ago

“The items purchased were to construct a cage for a blueberry bush in pot due to local soil type and a blackbird in next door garden. The fledglings seem to know about the fruit. The last 2 years the fruit has been robbed. I'll let you know if this does the trick. cage is 1.20m x 1.5m the netting covers it and a door way opens half way along 1 side. There is still more netting for other projects.”

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Posted 8 years ago

“I have had one of these protectors for a cherry tree and decided that a second one was a sensible idea to protect the crop. I was disappointed to discover soon after I purchased two more that they were being discounted.”

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Posted 8 years ago

“As described if a little expensive. Great quality”

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Posted 8 years ago

“Good site and dilivery well worth the visit”

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Posted 8 years ago

“I was disappointed that the netting for the strawberry cage I received was not tailored to the size of the frame. The previous taller fruit cage was so why not the lower strawberry cage ? It is so much easier to fix the netting when it has corners.”

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Posted 8 years ago

“Always had good quality goods with fast and efficient delivery.”

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Posted 8 years ago

“You delivered the wrong item, but rectified this very quickly, and I much appreciate the voucher you sent me”

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Posted 8 years ago

“On delivery, our fruit cage was left on the lawn in our back garden. No-one made any attempt to contact us. No-one left a note through the letterbox telling us the fruit cage had been delivered. We don't know how many days it sat there in the rain until we happened to find it by chance!”

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Posted 8 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers Account Manager, as we do with all delivery service feedback we receive. We understand that a member of our Customer Service Team has now contacted you regarding this. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 8 years ago

“Good response to call, the goods were excellent”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews