Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent products, chosen from a well-presented catalogue, which matches the online ordering system. Swift delivery, beautifully packaged. Not cheap, but you get what you pay for. This year my allotment soft fruit will be Us: 1 Birds:0 at long last!”

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Posted 8 years ago

“The tulip plant supports I like are good value for money. They are robust and an attractive shape. I have both matt black and weathered rust now... Personal taste, matt black wins hands down. I don't get orange hands!”

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Posted 8 years ago

“Good price ,quality and very quick delivery”

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Posted 8 years ago

“Prompt service and good quality product”

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Posted 8 years ago

“Unfortunately the heated propagator I bought had an electrical fault. After contacting Harrod's customer services, by email, arrangements were made to send me a replacement part. There was no fuss or questioning about the matter. I wouldn't hesitate to buy from Harrod again.”

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Posted 8 years ago

“Great product, great service”

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Posted 8 years ago

“It did exactly what it was asked to do.”

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Posted 8 years ago

“Because I can grow the things in my garden that I want to without too much effort.”

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Posted 8 years ago

“We order our plants on 1st April and we are still waiting!!!! Really very unhappy and will not be re-ordering from you”

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Posted 8 years ago

Thank you for your order and review. Please accept our apologies for the delay in sending your plants to you. As stated on our website, plants are normally despatched from late April to July. However, unfortunately, because of the colder weather this season, the plants were not established enough to send until last week. We understand that your order has now been delivered to you, but if you do have any further queries, please do not hesitate in contacting us and we will be delighted to help you. Again, we sincerely apologise for the inconvenience caused.

Posted 8 years ago

“The lawn aerator by Sneerboer is an excellent design and the delivery service from Harrods was very good. The product was well packaged and arrived quickly. I appreciate the good level of service received.”

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Posted 8 years ago

“Kept up to date regarding delivery and arrived well packaged”

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Posted 8 years ago

“Products aren't cheap, but generally of very good quality. So good value for money.”

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Posted 8 years ago

“Your products are of a very high standard, and are made to last.”

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Posted 8 years ago

“The products are very robust, customer service is excellent & deliveries are quick.”

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Posted 8 years ago

“I cancelled my order when I found out the exorbitant delivery charge to my home in Aberdeenshire”

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Posted 8 years ago

Thank you for your order and review. You comment on the cost of delivering an order outside of the UK mainland. We would like to explain the situation regarding delivery and prices across the country. As the range of products we manufacture and supply is so diverse in size and shape, we have to rely on couriers, to deliver the vast majority of our orders. To calculate their delivery tariff our couriers split the country into various zones governed by postcodes and unfortunately, delivery to some areas attracts an extra charge. We realise this is not an ideal situation but as our trade increases, we hope to be able to reduce this charge so deliveries to the whole of the UK mainland cost exactly the same. If it is any consolation, we do not add a surcharge to the figure our couriers charge us; in fact, we subsidise the £15.95 delivery cost on every order. Wherever possible, we try to send our products by Royal Mail or similar postal services but, as we mentioned above, the size, shape and weight of many of our products precludes this. We hope this is of help to you and thank you again for your order.

Posted 8 years ago

“Keep doing what you are currently doing”

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Posted 8 years ago

“The product arrived in good time and does the job perfectly”

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Posted 8 years ago

“Great quality products & service. Would have given 5 stars but a little expensive (once shipping added) unless sale on.”

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Posted 8 years ago

“The products are of a high quality and do not disappoint. Delivery is generally swift.”

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Posted 8 years ago

“Great price, great product. I just love my Hotbin!”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews