Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The netting arrived promptly , well packaged and of excellent quality .”

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Posted 7 years ago

“Quality products, good prices and efficient delivery.”

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Posted 7 years ago

“Our obelisks arrived in good time and in perfect condition. The weight is good and the colour a gentle and subtle stone-grey that will look wonderful with pale pink climbing roses.”

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Posted 7 years ago

“I bought a tall circular plant support which arrived very quickly, is good quality and a size it’s difficult to find. I am very pleased with my purchase and will be buying more of the same.”

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Posted 7 years ago

“Four stars for HH but no stars for the raspberry beetle trap which is impossible to assemble as the plastic parts cannot be plugged together. I am in the process of trying to pare down the plastic plugs and enlarge the sockets to make them fit but have not succeeded yet.”

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Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations and was not of the high quality that we normally expect. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 7 years ago

“Ordered Nemaslug and it is sent out when the weather is warm enough. I got an email to tell me it had been dispatched and it arrived the next day”

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Posted 7 years ago

“Goods as described”

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Posted 7 years ago

“By having the most extensive range of arches so that I could find one that suited. It is well made, strong and looks beautiful. Just wish it was a little less expensive.”

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Posted 7 years ago

“No deliver have phoned twice still no answer. Do not use them rubbish.”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas of our service which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

“Products I could not find elsewhere, quick delivery, good, clear communication.”

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Posted 7 years ago

“really good quality products at a competitive price with really fast delivery!”

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Posted 7 years ago

“Good robust product, promptly delivered”

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Posted 7 years ago

“The plant supports look both stylish and sturdy, and are just what I expected.”

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Posted 7 years ago

“I have purchased quite a few items over the last 5 years or so and have always been happy with the product and delivery service. I will continue to buy what garden items from Harrod when I need them and recommend them.”

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Posted 7 years ago

“Nice looking item, reasonable price, good service”

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Posted 7 years ago

“Articles as described online and arrived when promised. owing to cold wet weather not yet assembled but having used Harrod before I am confident that they will do their job and be of quality specified.”

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Posted 7 years ago

“Good quality products- the arch which I purchased exactly as brochure.”

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Posted 7 years ago

“very good quality product (steel obelisk) delivered fast and at a good price”

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Posted 7 years ago

“Service slow”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. The product which you ordered is manufactured in house, but unfortunately, we were let down by our suppliers of the raw material which we source externally. We are very sorry for the delay with your order, however we understand that you have now received this. Please accept our apologies once again for any inconvenience caused.

Posted 7 years ago

“Bought clips for insulating the greenhouse. Delivered in 2 days and worked exactly as described. Excellent product.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews