Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“We are very pleased with the vegetable cage we ordered. It was very easy to put together and looks very neat andvtidy.”

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Posted 4 years ago

“So easy to order on-line. Quality product delivered promptly, thank you.”

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Posted 4 years ago

“Excellent honeymoon arch. Well made easy to put together. Sturdy. Delivery was a while but that is down to supply issues generally in the current climate. Kept well informed by the company.”

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Posted 4 years ago

“I ordered products which did not arrive. I phoned Harrod and was told that the items were not in stock. Why could you not have emailed me at the time of order to inform of this and to expect delays? The items took, from memory, 3- 4 weeks to arrive. Product good but delivery and customer care ( your employee was not at all friendly) were not up to scratch. however I will not be put off by one poor experience and will use you again”

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Posted 4 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. We apologise for any inconvenience caused.

Posted 4 years ago

“first class products and service”

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Posted 4 years ago

“Excellent service as usual!”

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Posted 4 years ago

“Excellent service and quality of goods received.”

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Posted 4 years ago

“Good service and the product is high quality.”

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Posted 4 years ago

“Very nice raised beds. Relatively easy to assemble. Recommend using an impact driver to screw the wood together. We had an issue with the delivery company but would buy from Harrod again”

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Posted 4 years ago

“Delivery excellent. product correct and quality true to standards. No criticism.”

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Posted 4 years ago

“Terrible. Ordered material from them, which never appeared. I rang 4 times over a six week period to chase delivery. Each time I was told the same thing, it was in the warehouse and would be delivered next week - it never was. I can only assume it was never there, so the company could hold onto the money. Why should four different people not tell me the truth. Cancelled the order and will never use this company again.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Cage received as requested in good condition and the value expected.”

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Posted 4 years ago

“Excellent prompt service”

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Posted 4 years ago

“Product we chose arrived expeditiously and has proved successful.”

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Posted 4 years ago

“Excellent service and quality of goods”

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Posted 4 years ago

“Excellent service, great quality products, exactly as described and doing their job perfectly. Highly recommended.”

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Posted 4 years ago

“Helpful service and excellent, quality product- rose obelisk, as also supplied by David Austin. Strongly recommend.”

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Posted 4 years ago

“Excellent service, prompt delivery- will order again”

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Posted 4 years ago

“The service I got was so gòod”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews