Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product, well made and looks great in the garden.”

Helpful Report

Posted 4 years ago

“Everything as promised.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“The service was OK but having spent a lot of money my purchase did not arrive on the promised date and I was not informed that my large planters were going to be late. When I chased them up for a new delivery date they said there was a general note about possible late delivery on their website. I pointed out, to a very unapologetic lady, that this was not great. However the products are excellent.”

Helpful Report

Posted 4 years ago

Thank you for your order and review. We are very sorry to hear of the delay with your delivery and also the service which you received. The item which you ordered is delivered directly from our suppliers and we sincerely apologise that you were not informed of the delay. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. Please accept our apologies once again for any inconvenience.

Posted 4 years ago

“Easy ordering, item was excellent quality and delivered as advised”

Helpful Report

Posted 4 years ago

“Prompt delivery of quality product.”

Helpful Report

Posted 4 years ago

“Helpful phone conversation. Goods arrived in very good time. Very impressed . P”

Helpful Report

Posted 4 years ago

“All though delivery and product what was expected, there was a corner outside connector for the shelf missing and so I need see if I can find a replacement which is frustrating as I wanted to use the whole greenhouse straight away”

Helpful Report

Posted 4 years ago

“The prompt receipt of my order was appreciated.”

Helpful Report

Posted 4 years ago

“Beautiful healthy plants and bare roots, packaged well and delivered on time. Would highly recommend and definitely use again.”

Helpful Report

Posted 4 years ago

“good service paid for delivery on both occasions as was just outside of time .”

Helpful Report

Posted 4 years ago

“Speedy delivery and items very well packed”

Helpful Report

Posted 4 years ago

“Stock a very good range of products. Not cheap, but very good. Prompt delivery and well packed. Have used them for many years”

Helpful Report

Posted 4 years ago

“Have ordered a variety of plant supports (all trial and error for me) , each one has been of the highest quality, extremely pleased with every one of them”

Helpful Report

Posted 4 years ago

“We have been shopping with Harrod's for longer than we care to remember. Their quality of goods and service are exemplary.”

Helpful Report

Posted 4 years ago

“Prompt, efficient delivery. A beautiful product. Maintenance free. Love them.”

Helpful Report

Posted 4 years ago

“Superb quality product, first class delivery. Excellent service.”

Helpful Report

Posted 4 years ago

“The weed sheet and pegs are excellent quality. Very pleased with my purchase.”

Helpful Report

Posted 4 years ago

“Top end of the market for gardening equipment. You can buy cheaper elsewhere if you shop around but you do get quality products here. The customer service has also been good”

Helpful Report

Posted 4 years ago

“I have bought two spades from you & although you suffered deliver problems because of covid you always kept me informed. The service was excellent & so are the spades.”

Helpful Report

Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews