Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“A very good service, punctual and the well packaged item I ordered ( Burgon and Ball lawn edgers) are excellent quality, light weight for comfort and precise cutting.”

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Posted 5 years ago

“I had to cancel my order and source elsewhere as you were so slow stocking what I had ordered?”

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Posted 5 years ago

“Prompt and efficient delivery, excellent quality: beautiful and durable support frame,clear instructions for attaching to brick wall with quality brackets and everything necessary included. Many thanks.”

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Posted 5 years ago

“Prompt delivery and the garden is flourishing”

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Posted 5 years ago

“The product is good and they kept me informed about delays. However, the product was time-critical and was VERY delayed and kept being pushed by a week, then another, then another. This drip-feeding meant I was actually poorly informed - had I known how long it would end up being I would have cancelled the order. But it was only ever a week at a time - very frustrating and I felt manipulated.”

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Posted 5 years ago

Thank you for your order and review. We are sorry to hear of the delay with your delivery. This was due to stock issues with our Soft Butterfly Netting. Whilst most of our products are manufactured by ourselves, regrettably the Soft Butterfly Netting is a bought in product and we are completely in the hands of our suppliers regarding stock dates. We understand that your order has now been delivered and we would like to apologise once again for any inconvenience caused.

Posted 5 years ago

“POLITE, EFFICIENT WITH AN EXCELLENT PRODUCT.A VERY SATISFIED CUSTOMER.”

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Posted 5 years ago

“Service absolutely fine”

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Posted 5 years ago

“Excellent bulbs”

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Posted 5 years ago

“The quality and range of products are first class as is the delivery service. Having bespoke arrangements is an added bonus. You get what you pay for.”

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Posted 5 years ago

“Not enough space to leave an honest review. Order a product that arrived damaged as handle was not protected. Spoke to customer services requested a replacement which was sent in the same way, handle not protected. Sent back very disappointed.”

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Posted 5 years ago

Thank you for your order and review. We are very sorry to hear that the item you received was damaged in transit by our carriers. We are currently reviewing the way in which this item is packaged with the relevant department and we thank you for your feedback. Please accept our apologies for any inconvenience.

Posted 5 years ago

“Superb garden furniture, delivered and erected. Great service and plenty of advice.”

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Posted 5 years ago

“Always good quality goods & first rate service”

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Posted 5 years ago

“I have three trellises now and the quality is superb - I highly recommend them. The company were easy to deal with and the orders arrived in good time.”

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Posted 5 years ago

“High quality raised beds. Very easy to erect and sturdy. Excellent service.”

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Posted 5 years ago

“Apart from making the order, I didn't have the need to contact the company.”

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Posted 5 years ago

“Lovely product and really good service.”

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Posted 5 years ago

“I have bought plant supports, they are strong and the designs are perfect. Great to find the products you are looking for at a price I do not mind paying.”

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Posted 5 years ago

“All good, thanks.”

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Posted 5 years ago

“I have bought 4 raised beds from Harrod Horticultural. I found them well designed and easy to assemble. I found the rectangular frame and fitted nets the most helpful. With curved nets, brassica leaves touch the nets and cabbage whites lay eggs on the leaves which are soon stripped bare by the caterpillars. With the rectangular nets the cabbage whites flutter in frustration above them. They can't reach the leaves.”

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Posted 5 years ago

“An easy to use web site which is informative and accurate. Very fast delivery service with items arriving in excellent condition and very well packaged. I would recommend this company to anyone wanting a quality product.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews