Harrod Horticultural Reviews

4.6 Rating 11,347 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Mark arrived at the informed time and started work on the dot. Alot was achieved within the agreed time slot and a revisit was agreed to undertake further work. Very pleased with the attitude and work rate put into the garden.”

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Posted 4 years ago

“Very happy with my new lean to coldframe, top quality & service.”

Harrod Horticultural 5 star review on 9th August 2021

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Posted 4 years ago

“Good quality and lovely design.”

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Posted 4 years ago

“Excellent customer service.”

Harrod Horticultural 5 star review on 7th August 2021

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Posted 4 years ago

“Excellent service can’t fault anything.”

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Posted 4 years ago

“Fast efficient service, goods arrived well packaged.”

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Posted 4 years ago

“the framed net I bought did not do what I wanted. I did not work unless it was fixed to the ground which made access to the contents very difficult. It was not obvious on the website that this was the case. I ended up using the net on some old canes and bricks to hold it down as the pegs were not appropriate for where I wanted to use it. I won't waste another £90 in future”

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Posted 4 years ago

Thank you for your order and review. We are very disappointed to learn that the item you ordered did not meet your expectations. Please be assured quality control is of the upmost importance to us and we have passed your comments onto the relevant department for their perusal. Please accept our apologies for any inconvenience caused.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I knew what I needed (a fruit cage ) but unsure as to how to work out how to mix and match the poles to get the hybrid structure correct. The gentleman I spoke to was excellent and the whole thing worked out as hoped. Delivery was quick and package strong ang and secure.”

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Posted 4 years ago

“Very good service and competitive”

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Posted 4 years ago

“Delivery was prompt”

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Posted 4 years ago

“In all respespects excellent”

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Posted 4 years ago

“Quality goods, quick despatch”

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Posted 4 years ago

“Good quality product, well made and looks great in the garden.”

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Posted 4 years ago

“Everything as promised.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The service was OK but having spent a lot of money my purchase did not arrive on the promised date and I was not informed that my large planters were going to be late. When I chased them up for a new delivery date they said there was a general note about possible late delivery on their website. I pointed out, to a very unapologetic lady, that this was not great. However the products are excellent.”

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Posted 4 years ago

Thank you for your order and review. We are very sorry to hear of the delay with your delivery and also the service which you received. The item which you ordered is delivered directly from our suppliers and we sincerely apologise that you were not informed of the delay. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. Please accept our apologies once again for any inconvenience.

Posted 4 years ago

“Easy ordering, item was excellent quality and delivered as advised”

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Posted 4 years ago

“Prompt delivery of quality product.”

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Posted 4 years ago

“Helpful phone conversation. Goods arrived in very good time. Very impressed . P”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,347 reviews