Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Cracking service, as always.”

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Posted 7 years ago

“Nematodes arrived when expected, on application appear effective on slugs ..... the real result however comes as the season progresses ....... wish they were as effective on snails!”

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Posted 7 years ago

“ordered my greenhouse and it arrived the exact date and time they said delighted with it”

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Posted 7 years ago

“it was very good fitted well”

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Posted 7 years ago

“Purchased a 245 litre Cascata Water Butt very pleased with the product. Easy to set up and looks very authentic can't believe its plastic. Had a few compliments from visitors and requests for supplier details.”

Harrod Horticultural 5 star review on 22nd May 2019

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Posted 7 years ago

“Good but you did not offer free delivery on the discounted price”

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Posted 7 years ago

“Well designed and made products, well packed and delivered promptly.”

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Posted 7 years ago

“Raised bed. Excellent product delivered on time and simple to construct.”

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Posted 7 years ago

“It was good. The original service forgot the instruction for my fruit cage but was sent them by email”

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Posted 7 years ago

“Excellent customer service, very helpful advice received and the large archway purchased is a strong as I was told and very well made. The assembly instructions were so easy to follow that I did it myself (I'm a 64 year old female) and just got someone to erect it due to the size and overall weight. It looks magnificent with plants growing over it already. Everyone who sees it admires it, not only the style/design but the quality of it too.”

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Posted 7 years ago

“Easy online ordering with clear information and dimensions of products. The peony support we ordered was expensive and probably more than we needed. But it is far superior to those we have seen in the garden centres . It is well made, attractive and robust. It will not be disturbed by cats or foxes in the garden.”

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Posted 7 years ago

“Prompt and efficient”

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Posted 7 years ago

“Prompt delivery as expected. Netting is excellent, after years of struggling with cheap netting which bows from one contact point to another I treated myself to your product. The net holds it shape and is so much easier to put into position, when secured between two posts the hem sits in a straight line and does not bow so a space can easily be left for small birds/hedgehogs to enter and exit and pick at the slugs but keeps out the greedy pigeons I am very impressed, I just wish I had purchased this years ago, it has made netting my veg far quicker and much less stressful. It will also be a much easier task to lift and harvest and replace net in position. Very impressed.”

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Posted 7 years ago

“Great Service, one item was missing from my order but they sent out the missing item promptly when I contacted customer service .”

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Posted 7 years ago

“We absolutely love this product looks so smart in our wall perfect size as well for the small space we had great price love 💕 it”

Harrod Horticultural 5 star review on 21st May 2019

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Posted 7 years ago

“My order delivered to wrong address I was told it would be picked up and it would be with me the next day that didn’t happen.”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand that our carriers had delivered your order to an incorrect address and did not collect and re-deliver on the day arranged. We understand that this issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

“My order was easy to put in, arrived on time , items of good quality. Would certainly use Harrod Horticultural again.”

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Posted 7 years ago

“Not informed that delivery date was going to be lengthy. Cancelled order and sourced elsewhere (cheaper too).”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Please accept our apologies for any inconvenience caused.

Posted 7 years ago

“Bbbbbbbbbbb”

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Posted 7 years ago

“Items received on time and on the date that was specified by Harrod. Assemble instructions were very clear and easy to follow.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews