Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Delivery was prompt but product was really shoddy - not of quality expected for the price.”

Helpful Report

Posted 6 years ago

Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be under performing. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 6 years ago

“We're very pleased with our Roman Arch. Easy to put together but care needs too be taken to get it square and level. This is the second arch we've bought and the quality is excellent. Delivery very speedy so we'd recommend the whole purchase.”

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Posted 6 years ago

“The item was as indicated in the picture,very happy with my purchase.”

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Posted 6 years ago

“Excellent quality gravel rake exceeded expectation given as a gift the gardeners who now use it are just delighted. Light weight and no bending does the job perfectly. Was expensive but worth it although the high cost of delivery to an AB post code was excessive in the extreme and should be revised.”

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Posted 6 years ago

“The product isnt suitable to rub mud of wellingtons cause it slips away. Sending back was almost more expensive than buying the boot brush.”

Helpful Report

Posted 6 years ago

‘Thank you for your order and review. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be under performing. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.’

Posted 6 years ago

“Ideal propagator for the small garden, rigid plastic and felt solid.Very quick delivery.”

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Posted 6 years ago

“Harrod sells Sneeboer gardening tools, and is one of only a few UK suppliers. They stock a wide range of the tools, and once ordered arrive almost instantly. Also Harrod have occasional offers on these and their other ranges which I like to take advantage of.”

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Posted 6 years ago

“the products i received are good and strong have used them before would recommend any time”

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Posted 6 years ago

“Very good service when ordering. Good solid quality product”

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Posted 6 years ago

“Fine piece of equipment. Nothing else like it on the market.”

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Posted 6 years ago

“Good response to customer queries and reliable service.”

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Posted 6 years ago

“Ordered, delivered, end of.”

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Posted 6 years ago

“Order was delivered promptly and was straightforward to put up. Thank you”

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Posted 6 years ago

“Good product and delivery, service.”

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Posted 6 years ago

“Order expedited promptly and accurately.”

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Posted 6 years ago

“Product was ridiculously delayed with no reason. Communication was so poor.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our customers as up to date as possible with regarding delivery of their goods. We are currently reviewing our system to ensure these issues are resolved and would like to apologise for the delay and inconvenience caused.

Posted 6 years ago

“Thanks - we got a good quality fruit cage net very quickly. Exactly what we wanted.”

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Posted 6 years ago

“prompt service with a faulty part”

Helpful Report

Posted 6 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience

Posted 6 years ago

“All the item I have bought over the past few years have been excellent”

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Posted 6 years ago

“Fast efficient service”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews