Harrod Horticultural Reviews

4.6 Rating 11,254 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goods arrived well wrapped, and on time”

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Posted 4 years ago

“Purchased pots for my sons birthday to make a herb garden for his balcony.The large one arrived and was just what I wanted so decided to order a smaller one. Sadly smaller one arrived well packed but damaged, Harrod Horticultural arranged for a replacement and it arrived the next day. Excellent speedy delivery. Thanks very much”

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Posted 4 years ago

“Fantastic, quality products. Only dropped a star because it took quite a while to receive our products. That might be pandemic related and it might be easier to get hold of customer service in ‘normal’ times. But lovely raised beds and raspberry supports, would recommend.”

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Posted 4 years ago

“I wanted 2mm triple-glazed bubble-wrap insulation for my new greenhouse. It was not available elsewhere at this time; it was available at Harrod H. but relatively costly. Nevertheless, it arrived quickly & is of good quality”

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Posted 4 years ago

“The climbing pea and bean frame instructions were really misleading and the construction complicated, particularly with extra bits being included that actually were not needed so confusing the issue.”

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Posted 4 years ago

“The raised bed did not work - we followed the instructions carefully but the holes were not quite in the right place and we ended up with some gaps in the wooden coping top. I think for a full price, the item should have fitted together more perfectly.”

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Posted 4 years ago

“A bit of a delay and then a further delay in delivering the products, but all arrived safely in the end and very pleased with my new raised beds!”

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Posted 4 years ago

“The service was positive and helpful. Just 2 slight niggles, the roof netting had a fault (woven incorrectly) but luckily it was near the edge so it was in the overhang and also the DVD supplied did not work on any of my devices but the instructions (hard copy) were good.”

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Posted 4 years ago

“Products are of a high quality but delivery is shockingly bad at the present time. On the last two occasions I have ordered superior metal raised beds the components have arrived in several batches over a number of different days. This really needs sorting as a matter of urgency before it detracts from what is otherwise a good company with many excellent products.”

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Posted 4 years ago

“A problem with the length of the fittings. 60.9cm instead of 69cm. Beverley was excellent at sorting this out and eventually 4 fittings arrived the correct length.”

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Posted 4 years ago

“Delays in delivery of raised bed but was kept informed of progress.”

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Posted 4 years ago

“The product is first class and I was happy with the service. The packaging was quite difficult.. a great deal of tape! but I got there in the end.”

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Posted 4 years ago

“Responded well to the problems. Delay in first delivery but it did arrive on time as scheduled. Replacement also arrived OK. First table had parts missing and badly distorted. Returned. Second table still not perfect still some distortion but felt it was acceptable. Disappointed as having spent a lot of money I expected perfection.”

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Posted 4 years ago

“Only two comments, I only live 2 miles from Harrod and my item went to Norwich before coming back to Lowestoft and secondly the build instructions are confusing for the smaller frames as I thought I was short some items but is built differently.”

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Posted 4 years ago

“Speedy deliver”

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Posted 4 years ago

“Absolutely love the Southwold backless bench for my courtyard garden. As with all things from Harrod Horticultural it is fantastic quality, sturdy and looks great. My only gripe would be that when I added the cushion to my order it wasn’t clear that it is a single cushion (so I need to order another one and wait for that to be delivered!), a note stating you need 2, or a double cushion, would be helpful.”

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Posted 4 years ago

“Bought a basic raised bed, 6x4. Better quality than the last one i brought from them. Bit pricey for what it is, but delivery prompt and easy to put together”

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Posted 4 years ago

“Pleased with the product - good quality and looks very good. Harrod Horticultural service also good - emailed me as promised when goods sent. Less happy with couriers - they were supposed to email with delivery details but didn't. It was just lucky that we happened to be in when they delivered.”

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Posted 4 years ago

“Excellent products of good quality. I no longer order big items like cages and arches etc because Harrod Horticultural use Tufnells for delivery. The smaller items through other deliverers are excellent.”

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Posted 4 years ago

“Quality product, reasonable cost and prompt delivery”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,254 reviews