Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bean support frame: we think the instructions could have been more detailed, with a "step by step" list. It would help with getting the various elements together in the right order. Also fitting the grub screws into the holes of the connectors was very fiddly (especially for old hands). Nevertheless, it has been assembled successfully - now we shall have to wait for the 2nd planting of beans to appear, the first lot got zapped by the frost!”

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Posted 3 years ago

“Very pleasing in all respects”

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Posted 3 years ago

“Bought a 4ft manger style raised growing bed, and the polythene/netting cover. The manger is good, sturdy and reasonably straightforward to assemble (we had all the required parts and the instructions were OK). If this was all I was reviewing, it would be 5*. The cover was a different story. The ordering arrangements on the website were confusing and, it turns out, this was because it was out of stock. A couple of phone calls were required to resolve this and, eventually, we could order the right thing over the phone. It too looks robust. However, the two hoops supporting it are not rigid enough to keep a tight fit at the top of the cover causing it to bow inward. This traps rain and leaves folds which might eventually crack. I have lashed up a separator cross piece between the two hoops which straightens up the cover a bit so we shall see how it lasts”

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Posted 3 years ago

“Delivery took longer than stated. Quality of products very good. With the mini greenhouse cloche tunnels single width, it might be better if the ends could be slotted in from the top instead of from the bottom. This would save having to unpeg the tunnel to take the ends off.”

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Posted 3 years ago

“Good overall service”

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Posted 3 years ago

“Slight delay but not surprising re Cover. Great product.”

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Posted 3 years ago

“Very good quality beds and are looking great in position”

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Posted 3 years ago

“Good products. However improvements could be made to despatch times and communication about these when an order is placed (there is silence for a few weeks). Also, once despatched, it would be helpful to know (or choose) a delivery date. It was by pure accident that I was available when the delivery arrived.”

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Posted 3 years ago

“The initial order was dealt with quickly and efficiently and the replacement parts were likewise quickly authourised”

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Posted 3 years ago

“Excellent service ..just product delayed from supplier but I was kept informed!”

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Posted 3 years ago

“Always helpful for explaining needs”

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Posted 3 years ago

“Product ordered was of good quality and arrived as expected. Delivery is a bit slow hence why only rated four stars but if you aren’t in a rush then no probs”

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Posted 3 years ago

“goods arrived well wrapped, and on time”

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Posted 3 years ago

“Purchased pots for my sons birthday to make a herb garden for his balcony.The large one arrived and was just what I wanted so decided to order a smaller one. Sadly smaller one arrived well packed but damaged, Harrod Horticultural arranged for a replacement and it arrived the next day. Excellent speedy delivery. Thanks very much”

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Posted 3 years ago

“Fantastic, quality products. Only dropped a star because it took quite a while to receive our products. That might be pandemic related and it might be easier to get hold of customer service in ‘normal’ times. But lovely raised beds and raspberry supports, would recommend.”

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Posted 3 years ago

“I wanted 2mm triple-glazed bubble-wrap insulation for my new greenhouse. It was not available elsewhere at this time; it was available at Harrod H. but relatively costly. Nevertheless, it arrived quickly & is of good quality”

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Posted 3 years ago

“The climbing pea and bean frame instructions were really misleading and the construction complicated, particularly with extra bits being included that actually were not needed so confusing the issue.”

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Posted 3 years ago

“The raised bed did not work - we followed the instructions carefully but the holes were not quite in the right place and we ended up with some gaps in the wooden coping top. I think for a full price, the item should have fitted together more perfectly.”

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Posted 3 years ago

“A bit of a delay and then a further delay in delivering the products, but all arrived safely in the end and very pleased with my new raised beds!”

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Posted 3 years ago

“The service was positive and helpful. Just 2 slight niggles, the roof netting had a fault (woven incorrectly) but luckily it was near the edge so it was in the overhang and also the DVD supplied did not work on any of my devices but the instructions (hard copy) were good.”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews