Harrod Horticultural Reviews

4.6 Rating 11,017 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,017 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garden bed arrived a bit later than expected, though it's a very good, high quality garden bed”

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Posted 2 years ago

“Getting through on the phone is very difficult. The free 30 day offer is unclear and it does tell me why. My orders for Strulch which I buy gives me a code and these are rejected.”

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Posted 2 years ago

“Very efficient so we are very impressed by all our dealings with you. We are always fearful about assembling items because bolts etc don't seem to fit properly. Yours did . We were delighted and relieved at how well and easily they fitted and the instructions were clear. We love the oberlisks. We note they were of British manufacture too. Thank you.”

Harrod Horticultural 4 star review on 21st May 2021

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Posted 2 years ago

“Good Quality Products delivered on time and in good condition”

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Posted 2 years ago

“Delayed delivery but good product. Easy to assemble and sturdy.”

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Posted 2 years ago

“With high demand for raised beds my order delivery date was put back twice, but I was kept fully informed. Everything arrived safely and well packaged. Clear instructions made assembly very easy. The materials are of a good quality.”

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Posted 2 years ago

“Delivery of two raised bed butterfly nets including frames . Fast delivery ‘ top quality and excellent securing points”

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Posted 2 years ago

“Bean support frame: we think the instructions could have been more detailed, with a "step by step" list. It would help with getting the various elements together in the right order. Also fitting the grub screws into the holes of the connectors was very fiddly (especially for old hands). Nevertheless, it has been assembled successfully - now we shall have to wait for the 2nd planting of beans to appear, the first lot got zapped by the frost!”

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Posted 2 years ago

“Very pleasing in all respects”

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Posted 2 years ago

“Bought a 4ft manger style raised growing bed, and the polythene/netting cover. The manger is good, sturdy and reasonably straightforward to assemble (we had all the required parts and the instructions were OK). If this was all I was reviewing, it would be 5*. The cover was a different story. The ordering arrangements on the website were confusing and, it turns out, this was because it was out of stock. A couple of phone calls were required to resolve this and, eventually, we could order the right thing over the phone. It too looks robust. However, the two hoops supporting it are not rigid enough to keep a tight fit at the top of the cover causing it to bow inward. This traps rain and leaves folds which might eventually crack. I have lashed up a separator cross piece between the two hoops which straightens up the cover a bit so we shall see how it lasts”

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Posted 2 years ago

“Delivery took longer than stated. Quality of products very good. With the mini greenhouse cloche tunnels single width, it might be better if the ends could be slotted in from the top instead of from the bottom. This would save having to unpeg the tunnel to take the ends off.”

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Posted 2 years ago

“Good overall service”

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Posted 2 years ago

“Slight delay but not surprising re Cover. Great product.”

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Posted 2 years ago

“Very good quality beds and are looking great in position”

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Posted 2 years ago

“Good products. However improvements could be made to despatch times and communication about these when an order is placed (there is silence for a few weeks). Also, once despatched, it would be helpful to know (or choose) a delivery date. It was by pure accident that I was available when the delivery arrived.”

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Posted 2 years ago

“The initial order was dealt with quickly and efficiently and the replacement parts were likewise quickly authourised”

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Posted 2 years ago

“Excellent service ..just product delayed from supplier but I was kept informed!”

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Posted 2 years ago

“Always helpful for explaining needs”

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Posted 2 years ago

“Product ordered was of good quality and arrived as expected. Delivery is a bit slow hence why only rated four stars but if you aren’t in a rush then no probs”

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Posted 2 years ago

“goods arrived well wrapped, and on time”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,017 reviews