Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great looks great with a lantern outside the back door. Very sturdy really good value for money”

Harrod Horticultural 5 star review on 6th January 2021

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Posted 4 years ago

“It was bought as a gift and was appreciated.”

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Posted 4 years ago

“My order was dealt with very quickly. Packaging was very environmentally friendly but easy to handle. The goods were exactly as ordered and were of high quality. It was great that I was kept informed throughout the process from order to delivery.”

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Posted 4 years ago

“Great boot jack with brushes. Good packing and speedy delivery.”

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Posted 4 years ago

“The choice of goods I required were of good quality and well priced. Delivery was speedy and the parcels were well wrapped.”

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Posted 4 years ago

“Excellent customer engagement, prompt delivery of a high quality product”

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Posted 4 years ago

“Excellent service and really good product. I ordered the special deal on two raised metal beds and am very pleased with them. Easily put together and we’ll made.”

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Posted 4 years ago

“Efficient service. Well packaged Good product Very satisfied Thank you”

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Posted 4 years ago

“Product outstanding I had major problems re delivery of fixings. No post code was included in the delivery address that the courier used. The fixings were delivered to another Laburnum Grove in Sunderland. They eventually turned up 2 weeks later. I’ve purchased 18 raised beds from Harrod over the years and the product and the service have been first class. This latest experience is not one I would wish to repeat.”

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Posted 4 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers’ Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 4 years ago

“Very efficient service. Arrived before due date, and very well packaged. I would definitely use them again”

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Posted 4 years ago

“I ordered a pair of Gold Leaf Dry Touch gardening gloves as a Christmas present for my sister-in-law. They were delivered very promptly and sent to her. I have used these gloves myself for cutting brambles and pruning roses, they are great.”

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Posted 4 years ago

“Products are well-described of good quality and arrived as expected.”

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Posted 4 years ago

“The Steel Ground Pegs are the toughest I have bought and I recommend them for secure fixing with no bending! A good price too.”

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Posted 5 years ago

“I bought my grandson the children’s size trowel and fork. They’re perfect for him (age 6+) and the quality is excellent”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Came quickly and was exactly as stated, good value”

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Posted 5 years ago

“Excellent service and products”

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Posted 5 years ago

“Excellent oblisk. Brilliant quality, robust, perfect. Came well warpped up in the post, but not overwrapped.”

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Posted 5 years ago

“Good quality product Prompt efficient service”

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Posted 5 years ago

“very quick delivery many thanks”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews