Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Quick delivery of a great product.”

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Posted 5 years ago

“Slight delay in delivery but good customer service when I emailed to enquire.”

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Posted 5 years ago

“Very quick delivery, well packaged. Sturdy obelisk and really substantial ground pegs included.”

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Posted 5 years ago

“Having placed my order with Harrod's for a raised border on line, I recieved an email to inform me that this product was out of stock and would take about 3 weeks longer to arrive than the on line due date. One week later I recieved a second email to inform me that my goods had arrived and I would recieve it on or before the original date specified. The raised border is of very well produced and easy to construct. Harrods kept me fully informed from the moment I placed the order to the point of delivery. Thanks very much all at Harrods.”

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Posted 5 years ago

“Easy to order from the website, and prompt delivery.”

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Posted 5 years ago

“Plants arrived promptly and in good condition. I ordered 4-5 feet laurels for a hedge. Was slightly disappointed to find that they were all 4 feet tall - definitely none were closer to the 5 foot mark. Obviously can’t complain as they were within the description of the product, but bearing it in mind for future orders. I also ordered bone meal, which did not arrive with the plants - I bought some from a local garden centre so I could get on with planting, but the customer service team were quick to respond and it sort out.”

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Posted 5 years ago

“From the moment I realised I had ordered the wrong arch to taking delivery of the correct design the customer service was excellent. The product itself is substantial & the assembly instructions were very easy to follow”

Harrod Horticultural 5 star review on 28th March 2021

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Posted 5 years ago

“Bought 2 more of the allotment raised beds - i first bought 6 in 2013 when I first got my allotment. They are still going strong and these seem just as good, quality hasn;t diminished since first purchase.”

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Posted 5 years ago

“A first class service I will be ordering from Harrod Horticultural again.”

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Posted 5 years ago

“Can highly recommend the black insect mesh - good quality, arrived quickly and blends into the garden much better than white or green netting. Excellent service”

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Posted 5 years ago

“Very quick delivery, great products”

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Posted 5 years ago

“When a plant support arrived damaged, a short phone call, answered quickly, resolved the problem. The plant support was replaced rapidly and without damage this time. Thank you for excellent service. The quality of the support is excellent and it looks good even without the plants which it will support later in the year.”

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Posted 5 years ago

“Excellent quality and speedy service and delivery.”

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Posted 5 years ago

“Really impressed with Harrod Horticultural, this is the first time I've used them. I did a lot of research on raised beds and found that this company offer a wide range of raised beds. I opted for the 'allotment' style raised bed which is ideal for a first time raised bed user. The quality of the wood is excellent, it was so easy to put together and the instructions were easy to follow. All the parts were provided and I will be looking to buy from them again in the future. They have an extensive range to suit all budgets so if you're looking for a raised bed then I would definitely recommend this company.”

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Posted 5 years ago

“I purchased a plastic raised bed kit. Everything was delivered just as I ordered undamaged and packed well.”

Harrod Horticultural 5 star review on 26th March 2021

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Posted 5 years ago

“I was impressed by the speed of delivery once ordered and my plant stakes are now across my garden, rusting beautifully whilst supporting various plants in a practical and attractive fashion”

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Posted 5 years ago

“The raised beds we bought, although quite expensive, were well made with good quality materials and the cock-up the delivery man made was sorted out the same day.”

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Posted 5 years ago

“I ordered 4 raised bed kits from Harrods Horticultural. The ordering was clear and straightforward; the goods arrived on time and very well but not excessively packaged. Instructions were nicely set out in graphic form and once assembled, they look good in my vegetable patch. I would recommend them highly.”

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Posted 5 years ago

“Helpful advice on phone”

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Posted 5 years ago

“The goods I have ordered from Harrods have been first class. What hasn't is the couriers they are using who have messed up twice out of the three deliveries I have had.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews