Harrod Horticultural Reviews

4.6 Rating 11,294 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your online ordering system is painful if ordering a gift from overseas for delivery in England. Once I get past the flash screen indicating I am accessing from overseas, my invoice address has to be a UK postcode. Madness!”

Helpful Report

Posted 5 years ago

Thank you for your review. We are very sorry that you had difficulty ordering on our website. Unfortunately, we do have to obtain a carriage quotation to send an order overseas and the cost varies according to the size and weight of each order. If you would like to place an order, could you kindly email us - customerservices@harrod.uk.com - with details of the order and delivery address and we will be delighted to help you. Again, we sincerely apologise for the inconvenience caused.

Posted 4 years ago

“GOOD SERVICE AS ALWAYS”

Helpful Report

Posted 5 years ago

“Thank you for your excellent service with our recent order. Despite the fact that the order had to be shipped in three consignments, we were kept informed at all times. We have bought Items from Harrod on many occasions and have always found the service to be prompt, friendly and courteous.”

Helpful Report

Posted 5 years ago

“Great service and good quality products. I have bought both catalogue and bespoke products and was very pleased with both.”

Helpful Report

Posted 5 years ago

“I am actually still awaiting my purchase after about 6 weeks!”

Helpful Report

Posted 5 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order has caused great inconvenience for you and we are as disappointed as you are with the most recent further delay. Whilst most of our products are manufactured by ourselves, regrettably the Burgon and Ball Ground Breaker Spade is a bought-in product and we are completely in the hands of our suppliers regarding stock dates. Please accept our apologies once again for any inconvenience caused.

Posted 5 years ago

“Harrod's long-handled leaf grabbers are wonderful. What a difference they have made to my leaf clearing. I gather about ten 1-tonne builders' bags into my leaf mould enclosure and about the same amount goes off to our local authority recycling centre - fortunately nearby. What a difference to the collection of those leaves they make. Blow or rake the leaves into heaps and then transfer them into bags. It is so easy and fast. No back bending and they contain prodigious quantities of leaves, wet or dry. I can bore others with their wonders!”

Helpful Report

Posted 5 years ago

“Excellent product. Purchased similar on three separate occasions.( the self watering pots with tanks.) They work brilliantly so that tanks only need filling once in about 10 days. Perfect for the greenhouse and the terrace. Not pretty but do the job. Ideal for when on holiday.”

Helpful Report

Posted 5 years ago

“Always good and sort out any problems”

Helpful Report

Posted 5 years ago

“First experience but would use again”

Helpful Report

Posted 5 years ago

“Two crook hooks for the garden. Nicely solid, great product and well packaged”

Helpful Report

Posted 5 years ago

“Good service, kept informed of delivery dates. Very pleased with products. bought.”

Helpful Report

Posted 5 years ago

“The border spade is ideal for women .The best on the market- I have jasmine for years and this one is for me daughters Xmas box.The service is excellent as always. Thank you.”

Helpful Report

Posted 5 years ago

“Excellent”

Helpful Report

Posted 5 years ago

“i was really pleased that I am kept up to date on my orders (2) so I don't have to worry about sorting out new presents for the people. They will come eventually so I can stay relaxed. If not arrived by Christmas, I can inform my colleagues that their pressie will come eventually.”

Helpful Report

Posted 5 years ago

“Good quality goods and prompt delivery”

Helpful Report

Posted 5 years ago

“The orders arrived reasonably promptly and always the correct items were delivered.”

Helpful Report

Posted 5 years ago

“Service excellent & product arrived well packaged in recyclable material”

Helpful Report

Posted 5 years ago

“I absolutely love my two iron obelisks!”

Helpful Report

Posted 5 years ago

“Five star service, but too many Emails. Nice to hear from you but you tend to over do it. Found the best way for screw recognition was to write numbers on masking tape and stick them on the relevant screw bags.”

Helpful Report

Posted 5 years ago

“Prompt service and delivery on time. Well packed.”

Helpful Report

Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,294 reviews