Harrod Horticultural Reviews

4.6 Rating 11,296 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“A great service and a fast no hassle delivery thanks very much”

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Posted 7 years ago

“Superb as always”

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Posted 7 years ago

“Very good service and prompt delivery”

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Posted 7 years ago

“A well made product, practical design, hard wearing. Thanks for the prompt delivery.”

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Posted 7 years ago

“Ordered bubble wrap for the greenhouse on the Friday, it was delivered on the Saturday. Excellent service.”

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Posted 7 years ago

“The products that I ordered were delivered very promptly. But I also wanted another item of the same style but a smaller size. This was made to perfection on the bespoke service. All three obelisks are now erected in the garden and look fabulous. The quality of the product and your service is excellent.”

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Posted 7 years ago

“High quality garden march which is well worth the cost. One of the nuts and bolts had a problem. I contacted Harrod's who sent a replacement the very next day. Superb service and customer care. Highly recommended.”

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Posted 7 years ago

“Harrod Horticultural supplied my order quickly and efficiently and the goods that arrived were just as I wanted them. C.”

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Posted 7 years ago

“Prompt delivery. Prompt advice about out of stock product. Good quality goods, as described.”

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Posted 7 years ago

“Easy to order from , delivery was quick, article was of good quality and done the job it was made for .”

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Posted 7 years ago

“Late on delivery and had to chase order, then the goods arrived over 5 days and 3 different deliveries two being the same vehicle and driver despite being asked that there was a package short at the first drop off. Then there was an item missing from the assembly, when notified Harrod customer service said "would despatch immediately" I stupidly assumed would get missing parts the next day, sadly that took another 5 days to arrive.”

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Posted 7 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers and understand that a member of our Customer Service team has already spoken to you regarding this. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers' Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 7 years ago

“Sent the items which were short on the original order promptly.”

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Posted 7 years ago

“Excellent, quick service and a great product.”

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Posted 7 years ago

“Order delivered promptly. Well packaged”

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Posted 7 years ago

“Good products, speedily delivered. A couple of items are repeats of what I've bought before and found v useful. The fine net cloche is a new item--and is what I hoped it'd be ie effective against small insects and v easy to deploy and store”

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Posted 7 years ago

“supplied what i wanted”

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Posted 7 years ago

“Harrod Horticultural is a very good, reliable company with an excellent range of products for the keen gardener.”

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Posted 7 years ago

“Great quality metal trellis that really adds to our garden.”

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Posted 7 years ago

“Excellent solid beehive composter. Swift delivery too. Many thanks.”

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Posted 7 years ago

“Always efficient-always provide quality goods”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,296 reviews