Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Good quality goods. Efficent service. Will use Harrod Horticultural again. Highly recommneded.”

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Posted 7 years ago

“Speedy delivery”

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Posted 7 years ago

“PACK 50 SUPER ALLISPACERS were very disappointing. I have a new Castle greenhouse and the Allispacers were too large to fit in the greenhouse frame channels. Twisting them to fit in the channels just distorted the plastic and they then fell out when putting up the insulation bubblewrap.”

Harrod Horticultural 3 star review on 9th December 2018

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Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the items you ordered did not meet your expectations. We understand that a member of our customer services team has now contacted you regarding this.

Posted 7 years ago

“Prompt and efficient response - thank you.”

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Posted 7 years ago

“Goods came very quickly and were excellent quality”

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Posted 7 years ago

“Clear and concise information. Prompt, well packed goods. Fitted the description.”

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Posted 7 years ago

“On 05.05.18 I ordered 2 packs of vine weevil nematodes and 1 pack of slug nematodes. I questioned the postage quoted and was told that the weevil nematodes and the slug nematodes had to travel separately. I explained that Northern Ireland is still part of the UK, and that I ought to be paying local postage. I was charged £15.95 for postage, for 2 packages weighing 105 and 110g respectively. Even as Small Parcels that should have been £6.90.”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas of our service which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

“The order was delivered when it was expected and the gardener put up the fence extension with no bother at all. Everything was as expected.”

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Posted 7 years ago

“I ordered greenery to make Christmas wreaths. It arrived on time and was exactly as advertised.”

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Posted 7 years ago

“Best price for items I wanted and the parcel arrived the next day.”

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Posted 7 years ago

“Good quality products excellent service.A pleasure to shop with you.”

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Posted 7 years ago

“All items purchased have been of good quality and comply exactly as described. Prompt delivery. Customer service good, friendly staff. Consider receive value for money.”

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Posted 7 years ago

“Good quality products”

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Posted 7 years ago

“Our purchase was processed and delivered in good time without any drama or hold-ups. Nice to get good service nowadays.”

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Posted 7 years ago

“East to follow website and very quick delivery of my order - everything was smoothly processed and you did exactly what you said. This counts for a lot these days. The product is true to your description and packaged sensibly too. Thank you.”

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Posted 7 years ago

“Very prompt service, item well packed and exactly what I needed.”

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Posted 7 years ago

“ORDER WAS DELIVERED EXACTLY ON TIME AS ALWAYS.”

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Posted 7 years ago

“We bought two raised beds to add to the three we’d previously got from Harrod a few years ago, and were very pleased with. Relatively easy for two people to assemble. Good and solid.”

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Posted 7 years ago

“Excellent service - nets just what we needed.”

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Posted 7 years ago

“the items were received promptly and very well packaged”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews