Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good ordering service unfortunately the courier used delivered on the wrong date , and the screws supplied were inferior quality .”

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Posted 10 years ago

“Pleasure to deal with. Thank you”

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Posted 10 years ago

“Easy to put up and looks good”

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Posted 10 years ago

“shelving: very good product except plastic "feet" very difficult to fit and many shattered”

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Posted 10 years ago

“The items I ordered were expensive. A plant support and two obelisks and a metal trellis panel however the quality and size of the items was exceptional, I also liked the fact that very sturdy pegs were supplied with the obelisks to fix them securely to the ground. They will look lovely when clematis and rose grow into them.The reason I have given four stars is the items weren't in stock and I had to wait for them and wasn't really kept informed of delivery dates.”

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Posted 10 years ago

“Received on time .. I did ring up to replace item, but couldnt be bothered in the end although no problem with doing that. Had a rough handle on my trowel , but my son rubbed it down which took seconds n also gave it a quick coat of lacquer, my own choice of preserving the handle if I leave outside .. Wanted a trowel like this for AGES ! Very nice ..hope to use for the rest of my life daily!”

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Posted 10 years ago

“I was very happy with my recent order, with regard to the ordering process online, the delivery arrangements and information, and the product itself. However, I have subsequently had to unsubscribe from Harrod's email list. I had been getting emails at a sensible rate (every few weeks at most) but after my order I was inundated with endless repetitive emails. This has been counterproductive - I will not see further information from Harrod's, and I'm unlikely to make further orders in the near to medium term if I am to be bombarded with unwanted emails once again.”

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Posted 10 years ago

“Greenhouse Staging - Two Tier Read the instructions twice then set about construction. Following the guide and keeping the nuts loose on the bolts I was able to put the ensemble, (5' 8'' length) together on my own. Already constructed a wooden perimeter base to the size of my greenhouse (8' length) and filled with pea shingle so the Aluminium Greenhouse Staging Foot Plates came in handy to distribute the load and maintain stability. Really pleased with the finished product all trays/pots stored on the bottom slats and seedlings, cuttings and plants on the top trays, even managed to get an old stereo system next to it!”

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Posted 10 years ago

“OK so far but I haven't build the fruit cage yet. However I am absolutely fed up with the marketing emails. Far too many & I have not read one of them. A real turn off.....”

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Posted 10 years ago

“I bought a 2 application Nematode product. It would be helpful to have better instructions and an indication of when the second application will arrive..”

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Posted 10 years ago

“I recently ordered a codling moth trap, plus some additional lures and some butterfly netting. The order arrived promtly and in good packaging, but the wrong type of netting was supplied. I rang customer services and was dealt with by a very efficient lady who appologised for the error and said that the correct netting would be sent out that day. I am pleased to say that the following day the correct netting arrived. Whilst top marks could be awarded if the original delivery was correct, it is very comforting to know that this supplier can be relied upon to put right issues such as this. Well done.”

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Posted 10 years ago

“Customer service excellent when I wanted something a 'bit different' to catalogue sizing. However - would like a specific delivery date rather than having to wait in over 3 or 4 days.”

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Posted 10 years ago

“Service and delivery very good and quick. Product quality appears good. Pity self tapping screws missing from door pack and all the horizontal tubes required cutting by approx 2 inches to produce cage size shown on the pack. Critical when fitting to preformed foundations.”

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Posted 10 years ago

“Have bought several products recently, all good quality at a reasonable price, and delivered promptly. Only marked down to "Good" because you get swamped with emails in you don't opt out.”

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Posted 10 years ago

“Ordered standard raised flower bed. Good quality wood with guide holes drilled and screws provided. Didn't include liner or capping (which are extra). Expensive for what it was, would be easy to build yourself but good solid wood nonetheless.”

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Posted 10 years ago

“The hazel hurdles I ordered are robust and useful. There was a delay on their delivery but HH kept me informed all the way along.”

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Posted 10 years ago

“Excellent service, excellent quality products”

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Posted 10 years ago

“I've used Harrod Horticultural several times and have always received good service. I was pleased to be able to buy spares for my fruit cage, which was going out of shape after 6 years, to restore it to original condition.”

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Posted 10 years ago

“As always, my order arrived on time ( Nemaslug). However, it would be very sensible to ask any supplier of yours who then sends on an order to a customer, to state that the order was actually placed with YOU. Yesterday received a very surprising email from an unknown (to me) company saying that my beans and peas were about to be dispatched! I had no idea what on earth was going on! The 'problem' was quickly sorted out with them but it would be worth your while to think about this. The order had been placed with you some weeks ago and i initially thought I was being scammed as I had absolutely no recall of the second part of my order, only the Nematodes which came directly from you.”

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Posted 10 years ago

“The large hoops with extender legs are excellent--very happy as they have kept the pigeons off our cavallo nero. Delivery arrangements, though, could be improved although Beverley on the switchboard and the driver who finally turned up were very helpful. An on-line tracking service would be a great help for those of us who cannot always be in to take delivery and sufficient space when ordering on-line to explain about alternative delivery to a 'safe place'”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews