Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had the slot and lock cages with butterfly netting for around a month, and are pleased with them. Our bean and pea shoots have been protected from birds. We've had to change the nets now we have taller canes in there, but the cages are still helpful for holding the new nets around the sides to keep pests away.”

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Posted 10 years ago

Thank you for your review and your order. We are very sorry to hear that the Slot & Lock Kit which you have received is not very stable. We have attempted to contact you to resolve this issue however have been unable to get through. Please can you kindly contact Customer Services on 0333 400 6400 to discuss this or alternatively email customerservices@harrod.uk.com with a convenient time to call you. Please accept our apologies for any inconvenience caused and we look forward to hearing from you soon.

Posted 10 years ago

“Always get good service”

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Posted 10 years ago

“Very easy to put together but be careful re the height as it is taller than I thought it was going to be”

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Posted 10 years ago

“Nematodes arrived on time and look forward to the next lot. Video useful too.”

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Posted 10 years ago

“Very pleased with the quality. Exactly as described”

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Posted 10 years ago

“Very prompt service and a reasonable price for my item. I will be purchasing other goods soon.”

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Posted 10 years ago

“Very good service, efficient delivery. Delays with 2 of the raised beds, which were out of stock due to demand. Overall, the quality of the items ordered was good, but the screw holes were in the wrong place on 2 of the wooden planks supplied, and the 4ft planks were of a poorer quality than the 2ft, 6ft & 8ft ones, and were noticeably narrower.”

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Posted 10 years ago

“As usual Harrod's stuff did what it said it would. The frame is good and sturdy, looks fine. Ordering and delivery worked smoothly as usual. Sue Paskins”

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Posted 10 years ago

“Good delivery sevice. I have not yet assembled it but it looks good quality for the money.”

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Posted 10 years ago

“MY ORDER FOR AQUAPLANCTON After just receiving you e-mail I realised that I had not used it yet, so I got most of the oxygenating plants out of the pond (as there was so much of it ) and opened the brown bag , got out the inner bag and opened it when all this white powder came pouring out all over me and my shoes. The bag containing the powder had a hole at the bottom, so as you can imagine most of it was over me. As it was so expensive, I am quite upset that I have lost most of it. 13/4/16 Amended review. I received a telephone call from you this morning telling me that you would send me another bag of the above. I am delighted with your quick response.”

Helpful Report

Posted 10 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team and the item has been replaced. Please accept our apologies once again for any inconvenience.

Posted 10 years ago

“Longrow super cloches are not as illustrated in the catalogue. PVC panels are flat and not corrugated as illustrated and described in the instructions”

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Posted 10 years ago

“Having just written a review complaining of how my missing delivery was handled by Harrod Horticultural, I am now writing to correct my previous review. Despite the Customer Service representative saying that the replacement delivery was sent out by Standard Delivery it was in fact sent out by Express delivery and I have now received it, 3 working days after I reported the delivery missing. Less disappointed than I was.”

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Posted 10 years ago

“The wooden corner supports/joints could be made of a harder wood tendency to split when being screwed into. Apart from that no real problems.”

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Posted 10 years ago

“ordering very easy ,very good products delivery was a issue was told any time upto 3pm at 2.50pm got a call saying was running late could be 2 more hours not impressed”

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Posted 10 years ago

“Good quality and fast delivery”

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Posted 10 years ago

“the mole bulbs purchased seem to have done the trick. so good overall product”

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Posted 10 years ago

“Great job thank you very much”

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Posted 10 years ago

“Looks good but quite fiddly to put up”

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Posted 10 years ago

“I ordered plant supports and as I've not had chance to use them yet (it being a bit early in the year) I can only say they came promptly, well packaged and look to be of good quality.”

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Posted 10 years ago

“fleece was very good value ,will order again when i need some more.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews