Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the water butt stands which I purchased from you and impressed with the speed of delivery.”

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Posted 10 years ago

“product is great and relatively easy to put together. Only down side was that the delivery person left all 8 parcels in our driveway - directly in front of the front door... although I'm sure I said if out leave in front of shed at laft of property [slightly out of general sight]!”

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Posted 10 years ago

“The bean frame looks very robust and I hope to get many years service. BUT the instructions for assembly are inadequate and totally confusing. There is no step by step guide which would have greatly helped. Also the securing pegs are far too short and do not do the job. I have had to improvise a better and more secure system. These comments echo those made by so many other reviews and I am surprised that you have not addressed these issues by now.”

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Posted 10 years ago

“I was very happy with the butterfly-proof fruit/veg cage which is excellent and easy to erect and to release the mesh to get at the plants. My only disappointment was that one is no longer able to get the netting in the narrower width.”

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Posted 10 years ago

“Goods arrived promptly and in perfect order. We felt the fruit cage was a bit like building flat pack furniture, the instructions were not always clear. The tunnel we bought as well was perfect and they are both fit for purpose. We will definitely use you again, thank you”

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Posted 10 years ago

“Just assembled third micro manger - still don't understand why the identification of the fixings / screws is so complicated.”

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Posted 10 years ago

“Goods were received on time and the quality was excellent”

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Posted 10 years ago

“I purchased a netting cage 1.5H x 2mL x 1mW, to cover my 3 blueberry bushes. It looked very good when I finished setting it up. However, the only problem is that I had to cut an opening to be able to pick the blueberries. I then had to purchase additional netting locally, to cover the opening because I need to keep the birds from eating the fruit. I never took this into account at the time of purchasing, so my own fault”

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Posted 10 years ago

“Very pleased with quality of netting. Just a bit disappointed that it was not fitted to the poles, but it was very easy to set up and we were impressed with the design of the pegs for holding netting down.”

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Posted 10 years ago

“Gardeners' World tomatoes and dwarf French beans arrived beautifully packaged and thus far, tomatoes doing very well. Sadly, French beans, having spent some time in the greenhouse, when planted outside, have 99% disappeared - either succumbed to underground slugs or local pigeon population - this has happened before to French beans so not specific to the latest attempt”

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Posted 10 years ago

“Very smart looking. Very well made. Very well packaged to avoid damage, unlike other products from Harros that due to damage in transit started to rust within a week.”

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Posted 10 years ago

“I was very happy the Burgon & Ball children's garden tools. They were beautifully made and excellent quality. Delivery was as promised. My only disappointment was to do with the delivery. The goods were just sent in a clear plastic bags with no protective packaging, so it was evident what the contents were. They package was delivered to my office as requested. A note on the package said please check immediately for damage. As I was in meetings for most of the day, it was some hours later before I was able to check. Fortunately there was no damage - but I think this system needs re-considering.”

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Posted 10 years ago

“Since the small fruit cage was to be sited on sloping ground it would have been simpler to assemble the frame having it upside down and then right it to move to its site. The instruction made it awkward to assemble.”

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Posted 10 years ago

“Good quality plant stakes - worth paying extra for. Quick convenient delivery too.”

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Posted 10 years ago

“I have ordered several items over the years from Harrod Horticultural and found the products to be of good quality and the staff very helpful. Generally good value for money.”

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Posted 10 years ago

“The product was as described and arrived quickly after order. Good service.”

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Posted 10 years ago

“Products are good and I have used them for several years. Delivery is fast and generally service is good.”

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Posted 10 years ago

“Strawberry frame arrived promptly and was easily assembled. Looks as though it will do the job as the season progresses.”

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Posted 10 years ago

“Very customer focused when I rang to ask them to send me a missing but and bolt. And very swift to react when they only sent me a half of a garden feature.”

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Posted 10 years ago

“Being a customer for the first time, I am pleased with the overall service I have got”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews