Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You provide a very good service, what it says on the packet, is what you get. You can't really improve on that.”

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Posted 8 years ago

“Only gave a 'good' because of delay in delivery. Company kept me informed about delay and updated delivery request as I was away when product was delivered. Good quality and should last many years.”

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Posted 8 years ago

“Quick prompt delivery .”

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Posted 8 years ago

“The fruit cage is fine, netting is good needs to be placed carefully, ideally On a support such as brick or concrete, the door leaves much to be desired should have additional supports to make it more rigid and the catch is very basic, delivery was good price was ok, if you sort the door out would be 5 stars”

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Posted 8 years ago

“The strawberry cages were fairly easy to construct although we found it easier to construct them upside down and then turn them over. The clips work well to allow access for picking.”

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Posted 8 years ago

“Delivery slower than expected, product as described. Does job required”

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Posted 8 years ago

“Very efficient service. Disappointed in the delivery penalties for Moray. Many other firms do not make this distinction and we feel delivery costs should be shared throughout the UK.”

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Posted 8 years ago

“Good communication and quality products.”

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Posted 8 years ago

“In my opinion the aluminium frames make better pond covers than the steel frames. Steel frames are too heavy to move easily and stress the joints. So happy remembering I had to buy the aluminium to replace the steel which in my opinion would only get 2 stars”

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Posted 8 years ago

“The products ordered did what they were designed for and simple to use, good price and delivery were as stated”

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Posted 8 years ago

“Good service as usual”

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Posted 8 years ago

“Quick service and excellent products that did the job.”

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Posted 8 years ago

“I bought one of the new style Codling Moth traps. I like the design, but are the pheromones the same - these appear to last longer a whole season and to cover a wider area. There is no use by date - Are they Ok to keep and should they be in cold conditions? I've only used one so far and not caught any codlings. I also searched for refills for Raspberry beetle traps , but could not find”

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Posted 8 years ago

“I was very impressed with the way it works with ordering on-line. From choosing the products to making the payment, and then receiving the product - excellent. Now, for my moan. Since logging on to your site for my purchase, I am inundated with e mails from yourselves - about 2 per week. Perhaps best if I ask you to remove my e mail address from your data base. Norma Kirby”

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Posted 9 years ago

“Ordering proved easy on-line and delivery was swift. However, I would have appreciated a little more detail about the netting which came with my order for a vegetable enclosure. The netting was extremely fine and I thought perhaps, as I needed it for fruit rather than veg. it might prove to be too fine to allow pollinating insects to enter. I rang customer services and was assured it would be OK. I would also have appreciated knowing in advance that a door might be opportune!”

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Posted 9 years ago

“Prompt efficient service, many thanks. I bought a vegetable cage which could be better though. The 1.5m uprights are easy to bend, the net should be fitted/shaped to the cage size and the door arrangement is poor.”

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Posted 9 years ago

“Good choice of quality products but very pricy”

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Posted 9 years ago

“Great service, excellent product. Our new brassica cage looks great. The order arrived shy of five grub screws which was enough to stop work on the arranged day, but they were despatched immediately on contact with the excellent customer service team.”

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Posted 9 years ago

“You can always rely on Harrod Horticultural to provide a good service.”

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Posted 9 years ago

“The quality of both the raspberry supports and the bean and pea supports was excellent and I will be very surprised and disappointed if they do not cope with our windy climate on 900 feet up in the pennines where cane supports get blown over. There were some problems with the instructions and illustrations. The raspberry support wire if cut as instructed cannot be thread through the wire jammers supplied. However there is no need to cut the wire as it can be fed across and then up the second support and then back to the first support without cutting it. The bean A supports appear to be not much more than a foot apart at the base in the illustration in the catalogue, but the instructions tell you that they must be at least a metre apart or the warranty is invalidated. This caused me to purchase more than I could use in my available space. They take about 2 hours each to assemble.”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews