Harrod Horticultural Reviews

4.6 Rating 11,256 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very pleased with quality of fruit cage and parts and delivery. The only confusing thing was the parts list had numbers, but these numbers were not shown on the fitting instructions, so construction took a lot longer than necessary.”

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Posted 9 years ago

“Great netting instant results no birds or butterflies can get any where near my hard work now , only minus was the net entry strips , fitted to the poles but not easy to suss how to install properly so haven't installed them or risked cutting the net , these were a waste of money !”

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Posted 9 years ago

“Good product with excellent assembly instructions!!”

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Posted 9 years ago

“You provide a very good service, what it says on the packet, is what you get. You can't really improve on that.”

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Posted 9 years ago

“Only gave a 'good' because of delay in delivery. Company kept me informed about delay and updated delivery request as I was away when product was delivered. Good quality and should last many years.”

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Posted 9 years ago

“Quick prompt delivery .”

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Posted 9 years ago

“The fruit cage is fine, netting is good needs to be placed carefully, ideally On a support such as brick or concrete, the door leaves much to be desired should have additional supports to make it more rigid and the catch is very basic, delivery was good price was ok, if you sort the door out would be 5 stars”

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Posted 9 years ago

“The strawberry cages were fairly easy to construct although we found it easier to construct them upside down and then turn them over. The clips work well to allow access for picking.”

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Posted 9 years ago

“Delivery slower than expected, product as described. Does job required”

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Posted 9 years ago

“Very efficient service. Disappointed in the delivery penalties for Moray. Many other firms do not make this distinction and we feel delivery costs should be shared throughout the UK.”

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Posted 9 years ago

“Good communication and quality products.”

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Posted 9 years ago

“In my opinion the aluminium frames make better pond covers than the steel frames. Steel frames are too heavy to move easily and stress the joints. So happy remembering I had to buy the aluminium to replace the steel which in my opinion would only get 2 stars”

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Posted 9 years ago

“The products ordered did what they were designed for and simple to use, good price and delivery were as stated”

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Posted 9 years ago

“Good service as usual”

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Posted 9 years ago

“Quick service and excellent products that did the job.”

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Posted 9 years ago

“I bought one of the new style Codling Moth traps. I like the design, but are the pheromones the same - these appear to last longer a whole season and to cover a wider area. There is no use by date - Are they Ok to keep and should they be in cold conditions? I've only used one so far and not caught any codlings. I also searched for refills for Raspberry beetle traps , but could not find”

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Posted 9 years ago

“I was very impressed with the way it works with ordering on-line. From choosing the products to making the payment, and then receiving the product - excellent. Now, for my moan. Since logging on to your site for my purchase, I am inundated with e mails from yourselves - about 2 per week. Perhaps best if I ask you to remove my e mail address from your data base. Norma Kirby”

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Posted 9 years ago

“Ordering proved easy on-line and delivery was swift. However, I would have appreciated a little more detail about the netting which came with my order for a vegetable enclosure. The netting was extremely fine and I thought perhaps, as I needed it for fruit rather than veg. it might prove to be too fine to allow pollinating insects to enter. I rang customer services and was assured it would be OK. I would also have appreciated knowing in advance that a door might be opportune!”

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Posted 9 years ago

“Prompt efficient service, many thanks. I bought a vegetable cage which could be better though. The 1.5m uprights are easy to bend, the net should be fitted/shaped to the cage size and the door arrangement is poor.”

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Posted 9 years ago

“Good choice of quality products but very pricy”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,256 reviews