Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, but too well packed. It took me over an hour to unpack: I know that protection during transit is vital, but I found unpacking nearly impossible”

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Posted 10 years ago

“Very please with the Fruit Cage now it is up but it took us 8 hours to put together(we had a very big one). It was very well packed and arrived very quickly once despatched. The instructions could be clearer with the poles marked individually, we had to keep measuring to see which ones fitted where. By the time the poles have been sunk into the ground to the level they recommend, the door does not fit. In the end my husband had to cut off the bottom which did the trick. The part to close the door had a part missing again, he found something else to use instead. We could have asked them to send another but just wanted to finish it. It is very sturdy and strong and my blackcurrants, raspberries are now well protected from the birds at last. Would recommend but you need patience to erect it.”

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Posted 10 years ago

“I bought the Slot and lock Bean Frame. A very sturdy and durable-looking piece of gardening essential which should last for years. But, Oh, the instructions!. Written by engineers/designers for other engineers. In the end, I put them on one side and did my own thing .which seems to be very stable. Were the instructions ever tested with unsuspecting end-users or just launched into the world? Exasperating and detracted from an even better score.”

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Posted 10 years ago

“I bought allotment slatted compost bin , which was easy to put together despite no instructions . I would suggest using wood glue to secure the slats in place . This will make it easier to move at a later date if necessary .”

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Posted 10 years ago

“We are now proud owners of a beautiful gothic pergola. Lovely looking structure although slightly more challenging to assemble than we had originally planned - 6 hours instead of 2 but that's because we muddled up the pieces!!”

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Posted 10 years ago

“Have not caught the rabbit I was expecting, but a squirrel instead. Cage seems robust. A bit fiddly to set the trap, but not too difficult. Work out how you want to release / terminate pests from the cage before using in order to deal with things quickly and humanly. A slice of apple seems good bait. A good product for the price.”

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Posted 10 years ago

“Excellent customer service. I had a few issues with the order firstly being delayed, and then a wrong item being sent. However, I was kept up to date at all times with what was happening and a replacement item was soon sent.”

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Posted 10 years ago

“Was very pleased with quality of fruit cage and parts and delivery. The only confusing thing was the parts list had numbers, but these numbers were not shown on the fitting instructions, so construction took a lot longer than necessary.”

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Posted 10 years ago

“Great netting instant results no birds or butterflies can get any where near my hard work now , only minus was the net entry strips , fitted to the poles but not easy to suss how to install properly so haven't installed them or risked cutting the net , these were a waste of money !”

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Posted 10 years ago

“Good product with excellent assembly instructions!!”

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Posted 10 years ago

“You provide a very good service, what it says on the packet, is what you get. You can't really improve on that.”

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Posted 10 years ago

“Only gave a 'good' because of delay in delivery. Company kept me informed about delay and updated delivery request as I was away when product was delivered. Good quality and should last many years.”

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Posted 10 years ago

“Quick prompt delivery .”

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Posted 10 years ago

“The fruit cage is fine, netting is good needs to be placed carefully, ideally On a support such as brick or concrete, the door leaves much to be desired should have additional supports to make it more rigid and the catch is very basic, delivery was good price was ok, if you sort the door out would be 5 stars”

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Posted 10 years ago

“The strawberry cages were fairly easy to construct although we found it easier to construct them upside down and then turn them over. The clips work well to allow access for picking.”

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Posted 10 years ago

“Delivery slower than expected, product as described. Does job required”

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Posted 10 years ago

“Very efficient service. Disappointed in the delivery penalties for Moray. Many other firms do not make this distinction and we feel delivery costs should be shared throughout the UK.”

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Posted 10 years ago

“Good communication and quality products.”

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Posted 10 years ago

“In my opinion the aluminium frames make better pond covers than the steel frames. Steel frames are too heavy to move easily and stress the joints. So happy remembering I had to buy the aluminium to replace the steel which in my opinion would only get 2 stars”

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Posted 10 years ago

“The products ordered did what they were designed for and simple to use, good price and delivery were as stated”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews